Overall Experience
Quality
Price
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Preferred cool membership visit: Clean & rinse outdoor coil Apply UV protectant to outdoor unit (if plastic) Inspect condensate drain line System temperature split Test indoor & outdoor capacitors Check compressor & fan motors Inspect control boards Check electrical connections Inspect fan blade system Check system static pressure Clean or replace filters Inspect duct connections & insulation levels
DESCRIPTION Cool Home Membership - 1 System Front of the line, priority service over everyone else, guaranteed service within 24 hours $97 diagnostic fee No weekend or after hour fees 100% of your protection plan goes toward your future system replacement (capped at $500) https://www.idealairaz.com/flipbook/cool-home/?page=1
Preferred Cool Home Membership Renewal- 2 Systems Includes two maintenance visits per year for 2 systems Front of the line, priority service over everyone else, guaranteed service within 24 hours Discounted $37 diagnostic fee (versus regular diagnostic fee of $97) 100% of your protection plan goes toward your future system replacement (capped at $1,000) https://www.idealairaz.com/flipbook/cool-home/?page=1
The unit had a loose wire nut in the power box of the furnace. The wire had shorted to the cabinet. I repaired the wiring and the unit is operating properly at this time.
Arrived to home Checked both systems Both AHUs original from 2005 1 condenser replaced with Midea (4T) 3.5T extensive rust throughout High inrush amps Bad dual cap Condenser fan motor failing Neither drain has clean outs in place
Platinum Cool Home Membership - 1 System Includes two maintenance visits per year Front of the line, priority service over everyone else, guaranteed service within 24 hours Discounted $37 diagnostic fee (versus regular diagnostic fee of $97) No weekend or after hour fees 100% of your protection plan goes toward your future system replacement (capped at $1,500) 10% Discount on any repair work needed $200 Discount on Home Performance upgrades https://www.idealairaz.com/flipbook/cool-home/?page=1
Arrived to home Set thermostat to cool Checked system operations Found following -no clean outs in drain line -blower panel missing seal -blower safety switch taped shut -coil panel not sealed -leak in Z1 supply duct -dirty blower compartment (due to seal missing) -inrush amps on compressor high -dual capacitor low -return bypass installed which is bad for single stage zone systems (should be dump zone)
Arrived to home Checked blower - good Zoning calling for cool Checked condenser Found bad dual capacitor Start windings damaged Ducting has return bypass in lieu of dump zone Needs to be reduced to allow for better efficiency and comfort Performed following repairs Inrush kit Dual Amrad capacitor
Arrived to home - set thermostat to cool - checked system - found following: - bad dual capacitor (hole in body) - bad fan motor (ruptured seal) - bad inrush kit (popped) - bad contactor (burnt/pitted) Fan motor Contactor Inrush kit Dual cap *complimentary coil bath
Arrived to home Checked air flow on AHU - good Started freezing on indoor coil Low heat transfer Leak in system
I checked out equipment operations, would recommend maintenance plan to keep equipment clean and operating good.
Arrived to home Checked system Found existing separated CFM cap bad (had dual cap not being used was good) Sub cool low Temp split low Rust inside air handler Existing supply plenum too small Disconnect warped Air handler switch sparks when turning on (warped as well) Contactor pitted and beginning to burn Start amps excessively high
found the thermostat wasn’t fully installed onto its base. The homeowner had reset the blown breaker. I checked the units operations and it is operating within running amps and the capacitors tested good. The outdoor fan motor case temperature tested OK. The unit is suffering from excessively high starting apms, causing it to trip breaker I recommended inrush kits for both units and maintenance plans to get both units serviced
Performed cooling inspection. While on site during inspection system developed a short do to a bad thermostat. Also took out the contactor. I replaced the thermostat with a customer supplied one and the contactor was covered by us so next warranty per Alex. Once all repairs were done the inspection was completed. The system is cooling upon departure. Preferred Cool Home Membership - 1 System Includes two maintenance visits per year for 1 system Front of the line, priority service over everyone else, guaranteed service within 24 hours Discounted $37 diagnostic fee (versus regular diagnostic fee of $97) 100% of your protection plan goes toward your future system replacement (capped at $1,000) https://www.idealairaz.com/flipbook/cool-home/?page=1
Performed a membership visit and cooling. Homeowners moved forward with recommended repairs and did not have the time for me to perform them need to return and make the repairs. DESCRIPTION Includes two maintenance visits per year - 1 System Front of the line, priority service over everyone else, guaranteed service within 24 hours Discounted $37 diagnostic fee (versus regular diagnostic fee of $97) No weekend or after hour fees 100% of your protection plan goes toward your future system replacement (capped at $1,500) 10% Discount on any repair work needed $200 Discount on Home Performance upgrades https://www.idealairaz.com/flipbook/cool-home/?page=1