Performed a Preferred cool home visit in cooling. The unit is operating properly. Homeowner is having the tenant stop by the office to pick up the Merv 13 20 x 30 filters. Includes two maintenance visits per year Front of the line, priority service over everyone else, guaranteed service within 24 hours Discounted $37 diagnostic fee (versus regular diagnostic fee of $97) 100% of your protection plan goes toward your future system replacement (capped at $1,000) 20x30