Customer reported no heat in the primary room of the home. Upon inspection, I found the thermostat batteries were depleted. Customer provided new batteries, and once installed, the thermostat resumed normal operation. Further diagnostic revealed that the baseboard heating loop was not circulating properly due to frozen piping. Using a heat gun and a propane heater in the basement, I successfully thawed the affected pipes and restored water flow to the zone. Heating was verified, and the zone is now operating correctly. All remaining heating zones were tested and confirmed to be functioning as intended. I will be emailing the customer an estimate for recommended system improvements. Additionally, the customer noted excessive noise coming from a pump located in the basement. A plumber is recommended to evaluate and address the issue.
