A screw through a heat pipe equals a bad leak. Jerm’s service was prompt and professionally handled the situation
Overall Experience
Quality
Price
Convenience
Neat , professional, and proper part available to make repair. Will use again.
Overall Experience
Quality
Price
Convenience
Work was not accepted and dispatch fee was collected
11/04/25 - Arrived on site to replace the existing Buderus propane boiler. We started by turning off power and gas supply to the unit. We then cut the piping close to the ceiling and removed all components not being reused. We removed the old boiler and venting. Hung new backboard and then hung the new boiler. Piped the gas line. Got started on the water piping. Mounted taco zone board. Tomorrow will be mainly water piping. 11/05/25 - Arrived on site to continue return and supply piping. Installed outdoor sensor. Got a plan for the venting. When we return in the morning we plan on getting the rest of the piping done. May need to return Friday to finish up the electrical. 11/06/25 - Arrived on site to finish up water piping. We also ran the venting just need to cut the hole for it. Ran condensate line and installed pump. We will be back in the morning to wire everything up and do startup.
Installed new 50 gallon Rheem electric water heater with mixing valve and st12 thermal expansion tank. Repiped a majority of hot water due to it cross connections between cold and hot that had been previously valved off and are no properly separate. Added several hangers on entire system due to lack there of any. Turned thermostats to 150° and set mixing valve to 120° also ran new romex and water tight from a junction box to the water heater. Added a new main water shut off valve and labeled it.
Arrived onsite to investigate a no-heat issue that was believed to be caused by an inducer fan failure. During my evaluation, I confirmed that the inducer fan had failed and noted that the boiler is in rough condition. I presented an estimate to replace the inducer fan, which they accepted. I picked up the new inducer fan and gaskets from the supply house. Replaced the parts and verified proper operation. Checked for carbon monoxide leaks — none were present. I also emailed estimates to perform an annual tune-up and for Jerm’s Home Care Club. I recommend replacing the boiler due to its overall condition.
Replaced balancing spool in master shower faucet in Quechee Vermont