Sump pump repair. Checked over the Pro Series 1/3” hp sump pump with deluxe float, and multiple problems occurred. The float was stuck in the up position in the cage and was not working properly. I then tried a new float with the old pump, and the pump was burned out. Replaced sump pump, deluxe float, and control board under warranty. There are holes drilled in his sump pit, and lots of sand has built up in the pit. I cleaned the pit out of debris and tested the pump when complete, and everything is well properly now. I let the customer know that due to holes being in the pit and allowing ground water, sand, and sediment to accumulate is not a normal condition we cover under warranty, and if the problem persists, we need to fix the pit issue of holes.