27 Cherry Street
Danvers, MA 01923
(800) 888-2888

Local Reviews
for north andover, ma

Rated 5.0 out of 5 stars based on 39 customer reviews

Great service

We discovered an oil leak. Three individuals came out to the house and all were great. A thank you to Harry, Angel and Bill.

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Outstanding Service

Our tech Brian is outstanding! He has serviced and tuned up our systems a few times in the past. He is always polite, conscientious, knowledgeable, and thorough. Thanks, Brian!!

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Townsend Rocks !!

Great tech, very thorough

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Ben is awesome

Ben came out right away to address a smell we had. He had determined there was a leak due to our plumber not tightening a connection. Ben was unbelievable. He was extremely professional and is an expert in his field. He was very patient and Thorough as he tested many different parts of the house. He also spent the time to educate me and even went to the neighbors to borrow a ladder which he personally carried. I have not had such caring and professional service like Ben provided in a very long time. We are developers and After my experience with Ben we are 100% using Townsend again for our next project which will be ready next month and for all those thereafter. Thanks Ben you have a great personality, demeanor and expert knowledge and professionalism. Townsend and we customers are very fortunate to have you

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Amazing Customer Service!!!!!!!

Joe was outstanding:) He went above and beyond to assist us! HE and the entire team at Townsend have been outstanding to work with:) Truly grateful :)

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Knew what it was quickly and resolved!

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Awesome service

Brian knew exactly what the house was from our furnace and got the parts and fixed the problem the same day. We are so appreciative. Thank you Brian!

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Great service

Thank you for the service - very nice people who did a great job!

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Can't beat service

Have been working with Joe for years makes it happen all the time

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Extra effort

Tony went above and beyond to try and fix our ac compressor. He was efficient, knowledgeable and hard working.

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Great

Lee did a good job installing the hot water heater! Thank you

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Great service. Very polite

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Fantastic service

Joe went above and beyond to get a service tech to come out and repair my heater , when his tech could not respond he sent over tech from New England Gas. Eric was amazing! Joe has always gone above and beyond to keep Avery happy and satisfied customer!!!!

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Professional Service, knowledgeable during trying incident. Huge help to the WFD

Joe Gurry was the consummate professional in dealing with a non-compliant customer at 51 New Salem Street Wakefield. He assisted the WFD in trying to gain compliance and we appreciated the hard work and dedication.

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Top notch service!

I heard a noise when the boiler turned on, which wasn't familiar. I called Townsend Energy this morning, and Brian Mutascio came by. His expertise and knowledge pinpointed the problem which he fixed I appreciate his help today, and feel that more serious problems were avoided. I am very grateful!

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Job Locations
for north andover, ma

Townsend Energy  I.

Townsend Energy I. Job Checkin


Beth R.

Beth R. Job Checkin

Hi Jay, Thank you so much for your call today! I really appreciate you taking the time to call and provide me with such positive feedback. When you have a moment, could you please write a review of your experience with us at Townsend? Thank you so much for your loyalty to Townsend Energy and its employees! Only the best, Beth Roche


Brian M.

Brian M. Job Checkin

Brian M , installed new control board. Kit for your American Standard gas furnace. All set.


Crystel R.

Crystel R. Job Checkin

Call for oil leak and emergency pump out, technicians Harry and Angel on site.


Leslie M.

Leslie M. Job Checkin


Brian M.

Brian M. Job Checkin

Brian serviced your Weil McLain heating system with cleaning, new tune up parts , and combustion / efficiency testing. All set !


Amanda G.

Amanda G. Job Checkin

New Zone Board


Beth R.

Beth R. Job Checkin

Thank you so much for putting your trust in us for your fuel and service needs. At Townsend, we value our customers' feedback and would greatly appreciate if you could leave a review on your experience with us. Thank you for being part of the Townsend Family!


Sarah .

Sarah . Job Checkin

Hi Graham, it was a pleasure speaking with you and setting up your new Townsend account.   At Townsend, we value our customers' feedback and would greatly appreciate if you could leave a review on the service that was provided.  Thank you!


Sarah .

Sarah . Job Checkin

Hi Ashley, it was a pleasure speaking with you and setting up your new Townsend account.   At Townsend, we value our customers' feedback and would greatly appreciate if you could leave a review on the service that was provided.  Thank you!


Sarah .

Sarah . Job Checkin

At Townsend Energy we value your feedback and would appreciate it if you could leave a review for Sarah, the service provider who worked on your Townsend account. Your feedback is essential to us in ensuring we provide high-quality service and meet your expectations.


Brian M.

Brian M. Job Checkin

Serviced Burnham heating system with annual cleaning, and new tune up parts.


Sarah .

Sarah . Job Checkin

Hi Stanley, it was a pleasure speaking with you and setting up your new Townsend account.   At Townsend, we value our customers' feedback and would greatly appreciate if you could leave a review on the service that was provided.  Thank you!


Brian M.

Brian M. Job Checkin


Brian M.

Brian M. Job Checkin