27 Cherry Street
Danvers, MA 01923
(800) 888-2888

Local Reviews
for merrimack, nh

Rated 5.0 out of 5 stars based on 24 customer reviews

Excellent Service

Scott was incredibly helpful. He made no promises but said he would ask his supervisor if it was possible to continue contract pricing. He called two days later with their decision. I appreciate the customer service that Townsend provides. Professional and community driven!

  • Overall Experience
  • Quality
  • Price
  • Convenience

Excellent service!

The best service I’ve ever had!

  • Overall Experience
  • Quality
  • Price
  • Convenience

Excellent phone call

John was excellent, changed my budget and we will review again in March . Put me on automatic fill instead of me calling for deliveries of only 150 gallons. Explained different scenarios with locking in the price for the season and at some point might be beneficial to do.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Very good service

Technician was knowledgeable and answered our questions

  • Overall Experience
  • Quality
  • Price
  • Convenience

Excellent service very honest

  • Overall Experience
  • Quality
  • Price
  • Convenience

Excellent Service

  • Overall Experience
  • Quality
  • Price
  • Convenience

Marie was super helpful!

  • Overall Experience
  • Quality
  • Price
  • Convenience

  • Overall Experience
  • Quality
  • Price
  • Convenience

Great response time.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Informative

Good customer service

  • Overall Experience
  • Quality
  • Price
  • Convenience

Excellent service very honest

  • Overall Experience
  • Quality
  • Price
  • Convenience

Phone service

Extremely thorough and helpful

  • Overall Experience
  • Quality
  • Price
  • Convenience

Great customer service

Beth took the time to explain my bill to me in terms I would understand and was extremely helpful!

  • Overall Experience
  • Quality
  • Price
  • Convenience

Great customer service

  • Overall Experience
  • Quality
  • Price
  • Convenience

  • Overall Experience
  • Quality
  • Price
  • Convenience

Job Locations
for merrimack, nh

Leslie M.

Leslie M. Job Checkin


Scott B.

Scott B. Job Checkin


JONATHAN J.

JONATHAN J. Job Checkin

Hi Barbara, it was a pleasure speaking with you today.  At Townsend, we value our customers' feedback and we would greatly appreciate if you could leave a review regarding the level of customer service that was provided to you by Jonathan J.  Thank you!


Eddie  N.

Eddie N. Job Checkin


Kristen R.

Kristen R. Job Checkin


STEPHANIE B.

STEPHANIE B. Job Checkin


Cynthia B.

Cynthia B. Job Checkin

Hello Bruno, It really was a pleasure assisting you today! If you wouldn't mind, would you take a moment to share that awesome feedback you had about our customer service. I want to make sure my team mates, Andy and Barbara, hear how happy you are with our services. I hope you and your family have a lovely weekend! -Cynthia Barreto


JONATHAN J.

JONATHAN J. Job Checkin

Hi Carla, it was a pleasure speaking with you today.  At Townsend, we value our customers' feedback and we would greatly appreciate if you could leave a review regarding the level of customer service that was provided to you by Jon J.  Thank you!


Beth R.

Beth R. Job Checkin

Thank you so much for putting your trust in us for your fuel and service needs. At Townsend, we value our customers' feedback and would greatly appreciate if you could leave a review on your experience with us so far. Welcome to the Townsend Family!


Beth R.

Beth R. Job Checkin

Thank you so much for putting your trust in us for your fuel and service needs. At Townsend, we value our customers' feedback and would greatly appreciate if you could leave a review on your experience with us so far. Welcome to the Townsend Family!


Beth R.

Beth R. Job Checkin

Thank you so much for putting your trust in us for your fuel and service needs. At Townsend, we value our customers' feedback and would greatly appreciate if you could leave a review on your experience with us so far. Welcome to the Townsend Family!


Barbara C.

Barbara C. Job Checkin

Welcome to the Townsend Family! We appreciate your business and would love your feedback on how the process was to start an account!


JONATHAN J.

JONATHAN J. Job Checkin

Hi Kim, it was a pleasure speaking with you today.   At Townsend, we value our customers' feedback and we would greatly appreciate if you could leave a review regarding the service that was provided to you by Jon J.  Thank you!


Barbara C.

Barbara C. Job Checkin

Welcome to the Townsend Family! We would appreciate your feedback on the new account process!


Barbara C.

Barbara C. Job Checkin