I was ready to have Townsend come remove the tanks from my house because I was so mad about a recent situation. Judy Rivera called me and turned a very unhappy customer into a very happy one. Thank you Judy!
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Michelle Desn went above and beyond with helping me on some rebates and warranty information on splits that we purchased, she never waivered in patience with me , always kind and respectful. Thank you so much!! Michelle deserves a nice lunch on the house!!
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Everyone that worked here listened and answered all my questions. Did a great job with our new furnace. Love our new splits!
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I wouldn’t still be with Townsend if it wasn’t for Lena in the Manchester New Hampshire office ! I tried numerous times to discuss my issue with Jim Townsend for 2 weeks and he was always busy and said he would call me back in the middle of our conversation and after our latest conversation on Saturday 8th , He said “can I call you back on Monday “and it’s now Tuesday and I haven’t heard from him . I spoke with Lena today and in less than a minute she took care of the problem!
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They’re a great oil company and the service work is priced fair and done well and on time!
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Came to our home to repair a leak in the furnace & found wiring problems from the installation many years ago. Now should run more efficient with less wear & tear & save energy, money. Bravo!
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Very confident in the service!!
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I like to request Stephen when I have my furnace tune up every year. He is very professional and courteous.
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See above please
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Hi Justin, it was a pleasure speaking with you and setting up your new Townsend account. At Townsend, we value our customers' feedback and would greatly appreciate if you could leave a review on the service that was provided by Sarah. Thank you!
Hi Ricky, it was a pleasure speaking with you and setting up your new Townsend account. At Townsend, we value our customers' feedback and would greatly appreciate if you could leave a review on the service that was provided by Sarah. Thank you!
Hi Tal, it was a pleasure speaking with you and setting up your new Townsend account. At Townsend, we value our customers' feedback and would greatly appreciate if you could leave a review on the service that was provided by Sarah. Thank you!
It was a pleasure speaking with you today! At Townsend, we value our customers' feedback and would greatly appreciate if you could leave a review on the service that was provided. Thank you!
Hi Brian, it was a pleasure speaking with you today. At Townsend, we value our customers' feedback and would greatly appreciate if you could leave a review on the service that was provided by Sarah. Thank you!
It was a pleasure speaking with you today! At Townsend, we value our customers' feedback and would greatly appreciate if you could leave a review on the service that was provided? Thank you!
Good morning! It was a pleasure speaking with you yesterday about the credit on your account. At Townsend, we value our customers' feedback and would greatly appreciate it if you could leave a review of the service that was provided today. Thank you!
Good afternoon! Congrats on your new oil tank that was recently installed! At Townsend, we value our customers' feedback and would greatly appreciate if you could leave a review on how your recent installation went. Thank you for your business! - Heather B (Installation Team Member)
Good morning! Congrats on your new boiler and oil tank that was recently installed! At Townsend, we value our customers' feedback and would greatly appreciate if you could leave a review on how your recent installation went. Thank you for your business! - Heather B (Installation Team Member)
UPDATED CONTACT INFO ON INVOICES TO SHOW CUSTOMERS NAME
It was a pleasure speaking with you today! At Townsend, we value our customers' feedback and would greatly appreciate if you could leave a review on the service that was provided today? Thank you!
It was a pleasure speaking with you today! At Townsend, we value our customers' feedback and would greatly appreciate if you could leave a review on the service that was provided today? Thank you!
