27 Cherry Street
Danvers, MA 01923
(800) 888-2888

Local Reviews
for bedford, nh

Rated 4.8 out of 5 stars based on 20 customer reviews

Super service

She was understanding, very capable and through helping me with my questions.

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Excellent Job!

I was ready to have Townsend come remove the tanks from my house because I was so mad about a recent situation. Judy Rivera called me and turned a very unhappy customer into a very happy one. Thank you Judy!

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question about billing

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The Best Customer Service Agent

Michelle Desn went above and beyond with helping me on some rebates and warranty information on splits that we purchased, she never waivered in patience with me , always kind and respectful. Thank you so much!! Michelle deserves a nice lunch on the house!!

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Stand by their word, great service

Everyone that worked here listened and answered all my questions. Did a great job with our new furnace. Love our new splits!

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Billing issue

I wouldn’t still be with Townsend if it wasn’t for Lena in the Manchester New Hampshire office ! I tried numerous times to discuss my issue with Jim Townsend for 2 weeks and he was always busy and said he would call me back in the middle of our conversation and after our latest conversation on Saturday 8th , He said “can I call you back on Monday “and it’s now Tuesday and I haven’t heard from him . I spoke with Lena today and in less than a minute she took care of the problem!

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Timely completion

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Great family run, honest company!

They’re a great oil company and the service work is priced fair and done well and on time!

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Great

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Brilliant technician

Came to our home to repair a leak in the furnace & found wiring problems from the installation many years ago. Now should run more efficient with less wear & tear & save energy, money. Bravo!

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thorough, efficient, explains service well, left work area clean, very pleased!!

Very confident in the service!!

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Great service

I like to request Stephen when I have my furnace tune up every year. He is very professional and courteous.

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Perfect and professional service

Perfect and professional service

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Job Locations
for bedford, nh

Beth R.

Beth R. Job Checkin

Hi Joe, thanks so much for your call today. When you have a moment would you mind leaving a review about your experience with my service today? Thank you, I really appreciate it! Beth Roche


STEPHANIE B.

STEPHANIE B. Job Checkin

STEPHANIE AND HER SUPERVISOR BETH WORKED ON YOUR ACCOUNT AND WERE ABLE TO HONOR FIXED PRICING CONTRACT FROM LAST YEAR AND HAVE ALSO REPRICED ALL DELIVERIES FROM MAY 2024 UNTIL TODAY. PLEASE LET US KNOW ABOUT YOUR POSITIVE EXPERIENCE.


STEPHANIE B.

STEPHANIE B. Job Checkin


Beth R.

Beth R. Job Checkin

Thank you so much for putting your trust in us for your fuel and service needs. At Townsend, we value our customers' feedback and would greatly appreciate if you could leave a review on your experience with us so far. Welcome to the Townsend Family!


Michelle D.

Michelle D. Job Checkin

It was a pleasure to speak with you today Paul. You certainly had some longevity with us. On behalf of everyone here at Townsend Energy, we wish you the best in your future. Thank you in advance for leaving a review on the service I provided for you today.


Marie F.

Marie F. Job Checkin

Galen, feel free to write a review for Brad S. if you'd like thank you


HeidiJane M.

HeidiJane M. Job Checkin


Sarah .

Sarah . Job Checkin

Hi Justin, it was a pleasure speaking with you and setting up your new Townsend account.   At Townsend, we value our customers' feedback and would greatly appreciate if you could leave a review on the service that was provided by Sarah.  Thank you!


Walter H.

Walter H. Job Checkin


Sarah .

Sarah . Job Checkin

Hi Ricky, it was a pleasure speaking with you and setting up your new Townsend account.   At Townsend, we value our customers' feedback and would greatly appreciate if you could leave a review on the service that was provided by Sarah.  Thank you!


Sarah .

Sarah . Job Checkin

Hi Tal, it was a pleasure speaking with you and setting up your new Townsend account.   At Townsend, we value our customers' feedback and would greatly appreciate if you could leave a review on the service that was provided by Sarah.  Thank you!


Beth R.

Beth R. Job Checkin

It was a pleasure speaking with you today! At Townsend, we value our customers' feedback and would greatly appreciate if you could leave a review on the service that was provided. Thank you!


Sarah .

Sarah . Job Checkin

Hi Brian, it was a pleasure speaking with you today.   At Townsend, we value our customers' feedback and would greatly appreciate if you could leave a review on the service that was provided by Sarah.  Thank you!


Marie F.

Marie F. Job Checkin

It was a pleasure speaking with you today! At Townsend, we value our customers' feedback and would greatly appreciate if you could leave a review on the service that was provided? Thank you!


Tina V.

Tina V. Job Checkin

Good morning! It was a pleasure speaking with you yesterday about the credit on your account.  At Townsend, we value our customers' feedback and would greatly appreciate it if you could leave a review of the service that was provided today.  Thank you!