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Maria was very good to work with. Made sure we got the best service possible. Had a hiccup on out account and she made sure to correct it right away.
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Agent was polite and and helped right away I had a credit card on file with petro and I received a bill so I called to see why they where not charging me and the agent explained the credit card info never got switched over so I gave herb my info and paid my bill up .
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There was a delay in response to the issue but once I was connected with the right person she was courteous and resolved the problem quickly!
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I needed a new furnace and researched providers in my area! Some didn’t call back! Townsend did very nice service had someone out within days for quote totally reasonable!!! Installed within a week all in one day! Service team knew what they were doing and educated me on overall unit! Great service and quantity!! I even recommended them to a friend who also needed a new furnace!!Thanks so much!!
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I am new to the area and the technician took the time to explain to me how propane works. I moved here from Oregon and the service was great. Very professional very friendly and very helpful
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Bob did a great job of diagnosing several issues we were having with our heating system and then fixing them in a very professional manner. I found him to be helpful, skilled and informative. He is a reason for me to stick with Townsend as a loyal customer.
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Hi Devan, It was a pleasure speaking with you and setting up your new Townsend account. At Townsend, we value our customers' feedback and would greatly appreciate if you could leave a review on the service that was provided by Sarah. Thank you!
Hi Thomas, it was a pleasure speaking with you and setting up your new Townsend account. At Townsend, we value our customers' feedback and would greatly appreciate if you could leave a review on the service that was provided by Sarah. Thank you!
Hi Mary, it was a pleasure speaking with you and setting up your new Townsend account. At Townsend, we value our customers' feedback and would greatly appreciate if you could leave a review on the service that was provided by Sarah. Thank you!
Hi Charles, it was a pleasure speaking with you and setting up your new Townsend account. At Townsend, we value our customers' feedback and would greatly appreciate if you could leave a review on the service that was provided by Sarah. Thank you!
Hi John, it was a pleasure speaking with you and setting up your new Townsend account. At Townsend, we value our customers' feedback and would greatly appreciate if you could leave a review on the service that was provided by Sarah. Thank you!
Hi there, it was a pleasure speaking with you in regards to your Townsend account. At Townsend, we value our customers' feedback and would greatly appreciate if you could leave a review on the service that was provided by Kelly. Thank you!
Julia, It was a pleasure speaking to you today, as discussed, please let me know if I can further assist you, my contact information is below, let me know if you need anything! Judy Rivera Customer Success Team Manager Jrivera@townsendtotalenergy.com 978-265-4966
Hi Roger, it was a pleasure speaking with you and setting up your new Townsend account. At Townsend, we value our customers' feedback and would greatly appreciate if you could leave a review on the service that was provided by Sarah. Thank you!
Hi Ian, it was a pleasure speaking with you and setting up your new Townsend account. At Townsend, we value our customers' feedback and would greatly appreciate if you could leave a review on the service that was provided by Sarah. Thank you!
Hi Peter, it was a pleasure speaking with you and setting up your new Townsend account. At Townsend, we value our customers' feedback and would greatly appreciate if you could leave a review on the service that was provided by Sarah. Thank you!
Hi Brittney, it was a pleasure speaking with you and setting up your new Townsend account. At Townsend, we value our customers' feedback and would greatly appreciate if you could leave a review on the service that was provided by Sarah. Thank you!
It was a pleasure speaking with you today! At Townsend, we value our customers' feedback and would greatly appreciate if you could leave a review on the service that was provided. Thank you!
It was a pleasure speaking with you today! At Townsend, we value our customers' feedback and would greatly appreciate if you could leave a review on the service that was provided today. Thank you!
It was a pleasure speaking with you today! At Townsend, we value our customers' feedback and would greatly appreciate if you could leave a review on the service that was provided today? Thank you!
Good morning, Congrats on your new hot water tank that was recently installed! At Townsend, we value our customers' feedback and would greatly appreciate if you could leave a review on how your recent installation went. Thank you for your business! - Heather B (Installation Team Member)