We have been customers of Townsend Energy (formerly Heritage Heating) for many years. We have always experienced amazing customer service from every aspect of the heating services of the company. Whether it be a service call, delivery or emergency gallons, clean out service, pricing contracts, or calling the office with questions we have never had a bad experience. The office staff/customer service staff are knowledgeable and always friendly. I highly recommend this company for your oil heating needs. If the remainder of the aspects of Townsend Energy are staffed equally, I believe you won’t go wrong Thank you for your continued excellent service.