Cristina came out to look at an electric oven that stopped working. Even though the oven is over 10 years old, she did some research and found a possible replacement part. Came back the following week with another Appliance Works employee and they pulled the oven out. After replacing the part, oven did not work so she said she would go back to the office and get other opinions. She called and said a different part might be needed and came out again the following week. Problem still not fixed but it was decided maybe the bad board affected the replacement part so another replacement had to be ordered. Came back again the following week with more A.W. people who pulled the oven, ran more tests and replaced a part. Success! Overall, I think it was about 3 weeks, start to finish but no one gave up. We're very greatful as getting the oven fixed saved us a few thousand dollars over getting it replaced. We will definitely use again if any more problems come up. Thanks to everyone.
