I was out of town during the visit but talked to him on the phone. I thought we were getting a new opener. We even discussed not needing a camera or wifi capabilities and a new opener would solve our problem of the vehicles being hit or miss on operating the door. I noticed the same operator installed and asked the wife. The report we received says the gears were replaced inside the existing opener. We could have bought a new opener with install from Lowe's with the added features for less money. We feel like we were taken advantage of and are disappointed in that.
Response from Action Garage Door Repair Specialists:
Ty, We have gone through our records for the past 30 days and can not find you in our system. Can you please reach out to us so that we can confirm that we were the company out. If so I'd like to take a look at it to see if there is anything we can do it make it right for you.
