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My husband and I are accustomed to having the most outstanding service by action garage, however, this most recent service request was less than desirable. While the garage unit was fixed, the demeanor and professionalism of the agent who is assigned to us was less than ideal. When I was engaging with the service agent, offering my thoughts I was talked over and the agent/tech refused to hear me out. The lack of communication and professionalism and dealing with customers who are paying for a service is appalling. I hope this is not the norm for all other agents as we continue forward.
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The repair went smoothly and Jose was on time and very professional. He explained everything clearly and didn’t try to oversell anything after explaining additional details that could make things better and I appreciated that.
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Good service and friendly tech. Weren't entirely up front with total costs.
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The technician explained the job and completed to satisfaction. Much lower noise when the garage door opens/closes.
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No opinion. We are satisfied😁.
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Jose was friendly and efficient. I couldn't have asked for more.
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Professional and knowledgeable installation
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Very clean , professional worked with me on pricing senior.
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Easy to establish appointment, promptness of Michael, our technician. and expert servicing of our needs. Pleasure to work with.
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Michael C arrived as scheduled, very courteous, gave me an accurate estimate of work needed to be done. He completed the project much sooner than I expected. Great technician.
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I have been with Action Garage Doors for many years. Always satisfied with timely response and great service. Technicians are efficient, effective, courteous and nice.
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New garage opener keypad and remote with programming
Garage opener safety sensor replacement
Garage cable and roller replacement with door and opener tune up
Garage door and opener yearly maintenance
Garage roller and safety sensor replacement
