After 2 times finally, Action fixed( well, replacing a motor and God knows how long will last ) my problem which was on and off for 2 years with a not good explanation why we had it. My rate here is for overall Action support and not for the technician which did and excellent work and diagnosis after 5 minutes checking the door.
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Alf, who installed my replacement garage door 2 years ago, was available to do a service call the day after I called! Very personable man! After he’d serviced the door, rollers, etc., he began working to get the myQ app functioning—it has never done so reliably. He spent a very long time, finally having to give up on what he termed “a 5-minute job.” I don’t believe it was due to his lack of ability, but apparently something to do w/my Spectrum internet connection. My computer/electrical engineer son will have to deal w/it—when he has time. Alf gave me the number to contact if my son needs additional help to get it working.
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Great service and excellent customer care!!! Alfredo is always so kind and courteous and really knows his stuff. Love this company and their dedication to providing the best in service and products.
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Prompt response, courteous and professional in all respects.
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Very professional, knowledgeable, answered all my questions ...
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Alf did a superior job installing our new garage door. Perfection Plus!
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