Customer complaint of burst water pipe after new water heater install Technician found water heater plumbing supply flooding out of the ceiling Recommend access ceiling for possible repair Tech demolished ceiling near water heater supply. - tech found 3/4 CPVC Cold tee snapped off directly above exposed push to connect “shark bite “ fitting. - Most likely caused by lack of drywall access when installing push to connect fitting adapting to new ball valve for water heater install - leak appears to have been discovered within 24 hours of occurrence Tech recommended reset water heater due to close quarters repair needed above wall (for dining room/ garage - behind water heater ) Tech will remove water heater Repair pipe segment on cpvc in garage ceiling Reinstall ball valve Reinstall water heater Estimate does not include water damage repairs or drywall Reinstalling customer supplied water heater only All systems functioning as designed no leaks. 3/29