Jesse and I arrived and spoke with the homeowner about the rooms that are having air issues. We investigated the ducts at the system and discovered a single damper on the downstairs system. Also, we spoke about upgrading thermostats to allow sensors to be used. We uploaded the notes that were taking during the visit. The upstairs damper are 9, 9, and 7. The downstairs could not be determined, and we will need to bring multiple sizes to address it. There is 5 ducts I can see. The backside of the unit has very limited space.