Upon arrival, I found the unit set to emergency heat. I tested the emergency heat and discovered a loss of power to one of the circuits. I went to the main panel and found the breaker off. I turned it on and the electric heat went back to performing at full capacity. I swapped it to heat pump heating and verified that it worked. With the amount of water dripping on the outdoor unit, I did not open the panel to prevent water damage to the components. System is heating in both electric and heat pump heating upon departure.
