Upon arrival, I found the system fully operational. I thoroughly examined the equipments cooling cycle. The customer presented a video of the noise. The noise was identified to be the compressor not starting. I checked the capacitor, contactor, wiring, and ohmed the compressor. I was not able to identify the root to the issue. The typical culprit is the capacitor. I replaced the 35 capacitor under parts/labor warranty. I replaced the customer’s filter due to it being filthy. I noticed, while in the attic, the roof cap for the upstairs unit is cracked at the seam. This is resulting in a roof leak. I provided options to address excessive dust build up in the ducts, higher than recommended starting amps, leaking roof cap, and membership renewal. Customer declined options at the time of service.
