The thermostat was displaying no power. I checked over the unit and found the red hard thermostat wire attached to the float switch was not stripped back properly and the stranded wires were down below the hardwire causing an intermittent power failure to the thermostat. I stripped the wire back and terminated it and checked operations. I performed the first year cool home visit on the system and the unit is operating properly Preferred Cool Home Membership - 2 Systems Includes two maintenance visits per year for 2 systems Front of the line, priority service over everyone else, guaranteed service within 24 hours Discounted $37 diagnostic fee (versus regular diagnostic fee of $97) 100% of your protection plan goes toward your future system replacement (capped at $1,000) https://www.idealairaz.com/flipbook/cool-home/?page=1