Upon inspection, the toilet was found to be rocking at the base and leaking from that location, indicating a failed seal and improper mounting. We recommended pulling and resetting the toilet with a new seal and proper anchoring to stop the leak, restore stability, and prevent potential water damage. The water supply was already shut off; remaining water was vacuumed, the supply line and closet bolts were disconnected, and the toilet was removed for inspection. After removal, the toilet flange was found to be rusted and set well below the finished floor, preventing the wax seal from properly compressing during the homeowner’s prior repair attempt. Due to the deteriorated condition of the metal flange, the toilet could not be securely fastened or sealed. We recommended replacing the metal flange and raising it to floor level to ensure a proper, leak-free installation. The damaged flange was removed, a new repair flange was installed and secured to the floor, and plastic spacers were ad
