7 Central Ave
West Lebanon, NH 03784
802-649-7317

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Aaron D.

Aaron D.


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Arrived onsite to investigate a no-heat issue on a Viessmann propane boiler. Another heating company had previously been onsite and cleaned the boiler in an attempt to resolve the issue. During my evaluation, I found the boiler had an FE (flame failure) error code. I reset the unit, and it fired and ran properly . While inspecting the boiler, I observed water leaking from a crack in the heat exchanger gasket. Due to the gasket not being available from the supply house, I sealed the leak using high-temperature silicone as a temporary repair. I inspected and cleaned the igniter and flame sensor. I recommend replacing both components if the unit experiences another failure. I also checked gas pressure at the regulator and found it to be low at 10” WC. I adjusted the pressure to 13” WC. I also checked that the boiler is draining condensate properly. Bubble the gas pressure port and checked carbon monoxide levels, no leaks present. An estimate was emailed to the customer to replace the i

Arrived onsite to investigate a no-heat issue on a Viessmann propane boiler. Another heating company had previously been onsite and cleaned the boiler in an attempt to resolve the issue. During my evaluation, I found the boiler had an FE (flame failure) error code. I reset the unit, and it fired and ran properly .

While inspecting the boiler, I observed water leaking from a crack in the heat exchanger gasket. Due to the gasket not being available from the supply house, I sealed the leak using high-temperature silicone as a temporary repair.

I inspected and cleaned the igniter and flame sensor. I recommend replacing both components if the unit experiences another failure. I also checked gas pressure at the regulator and found it to be low at 10” WC. I adjusted the pressure to 13” WC. I also checked that the boiler is draining condensate properly. Bubble the gas pressure port and checked carbon monoxide levels, no leaks present.

An estimate was emailed to the customer to replace the i Arrived onsite to investigate a no-heat issue on a Viessmann propane boiler. Another heating company had previously been onsite and cleaned the boiler in an attempt to resolve the issue. During my evaluation, I found the boiler had an FE (flame failure) error code. I reset the unit, and it fired and ran properly .

While inspecting the boiler, I observed water leaking from a crack in the heat exchanger gasket. Due to the gasket not being available from the supply house, I sealed the leak using high-temperature silicone as a temporary repair.

I inspected and cleaned the igniter and flame sensor. I recommend replacing both components if the unit experiences another failure. I also checked gas pressure at the regulator and found it to be low at 10” WC. I adjusted the pressure to 13” WC. I also checked that the boiler is draining condensate properly. Bubble the gas pressure port and checked carbon monoxide levels, no leaks present.

An estimate was emailed to the customer to replace the i