The Technician was very conscientious, polite and a great representative for Townsend Energy. We are very happy with the service.
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Brian, the service technician, was on time, professional and also friendly. He could have been set up for success better by having the right air filter replacements with him, if the back office had given him the info on our HVAC system.
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Wow. Very helpful service call. He actually explained very step of the problem solving process so I could understand. Above and beyond. Thanks!!
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Brian was able to determine the issue and provide a fast fix. He was knowledgeable and friendly. Thank you!
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Not only did Tony diagnose and fix our furnace problem quickly, he was very friendly and professional.
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See above.
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Our technician, Brian, did a great job! His knowledge of our Lochinvar boiler was impressive! Thank you!
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My Furnace problem is always looked at quickly and resolved in a timely manner. This technician explained the problem that needed to be repaired and made sure everything was in perfect condition.
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He did an amazing job and was incredibly nice. Thank you for your professionalism!
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Mike came out to our house in the middle of a blizzard, calling ahead to inform us of his eta and arriving promptly. He gave a thorough review to the propane tank and propane fuel systems in the house to reassure us that there was no leak. We were very pleased with how the service call went and with his service in particular. He provided a detailed explanation of the systems and the tests he ran on them. He put our minds at ease.
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Installed new Auto water Feeder onto Weil McLain Steam boiler. Lowered boiler water to test auto feed operations. Set dip switches to match original control settings. Brian..,
It was a pleasure speaking with you today! At Townsend, we value our customers' feedback and would greatly appreciate if you could leave a review on the service that was provided by Harry T recently. Thank you!
It was a pleasure speaking with you today! At Townsend, we value our customers' feedback and would greatly appreciate if you could leave a review on the service that was provided today? Thank you!
Good morning. At Townsend, we value our customers' feedback and would greatly appreciate if you could leave a review on how your recent work went. Thank you for your business! - Heather B (Installation Team Member)
repreiced December/January delivery. updated oil rate
Drained excess water from expansion tank. Recharged expansion tank to 12 psi. Purged zones and tested boiler pressure at high limit.
Hello! We would like to thank you for selecting us to install your new equipment. Here at Townsend Energy, we take pride in what we do and would love to hear how your installation went. In advance, thank you for your time and your review.
Hello! We would like to thank you for selecting us to install your new equipment. Here at Townsend Energy, we take pride in what we do and would love to hear how your installation went. In advance, thank you for your time and your review.
It was a pleasure to speak with you today regarding your installation. We are very pleased that everything went well. In advance, I would like to thank you for leaving us a review. We look forward to continuing to service you for many years to come!
Customer service, fuel delivery, equipment service
Hi John! It was a pleasure speaking with you today! Per our convo, please give me a 48 hour heads up and we will go out and make a delivery. Please do not hesitate to reach out with any questions, or if there is anything else I can help you with, so glad we were able to turn this around for you today! Judy
Customer service, fuel delivery, equipment service
