The technician was very professional. Took the time to explain everything he was going to do prior to starting the service, then reviewed everything after he was finished. Well done!!
Matt was installed My furnace was outstanding! It was a pleasure working with Brian.
I was referred to Townsend and the service was nothing short of miraculous! Brian was awesome...arrived right on time, explained everything to me and even helped to troubleshoot an unrelated problem. So impressed on every level.
Allan was wonderful! This service is included in my service contract so that is why the satisfactory rating. Larry B. facilitated my appointment after I had had great difficulty getting a timely annual tune-up. I appreciate greatly his efforts. Not only was Allan prompt (although he was given the wrong appointment time), but alsohe exhibited a clear understanding of his craft and explained what is working well with our system as well as things we might consider planning for going forward. It was delightful working with Allan and I hope to invite him into my home again to service my heating system.
Good afternoon Frank, I hope you're having a lovely day! It was my pleasure assisting you. If you wouldn't mind taking a moment to review my customer service, it would mean a lot to me. Have a wonderful holiday and a happy new year! Kind regards, Cynthia
Congrats on your new Buderus boiler that was recently installed! At Townsend, we value our customers' feedback and would greatly appreciate if you could leave a review on how your recent installation went. Thank you for your business! - Heather B (Installation Team Member)
Tuned up Weil McClain heating system with cleaning and new tune up parts. Serviced water leak and recharged expansion tank. Brian M.
Serviced oil heating system with new tune up parts and flushed LWCO. Combustion tested to factory specifications. Inspected new oil tank.
Serviced Burnham Heating system with new coupling and adjustments to combustion & electrodes. Flame sensor tested in range. All zones return hot.
Serviced Viessman Heating and hot water boiler with new Circulator Pump.
Setup emergency fuel tank and serviced Beckett oil burner with ignition cleaning and new nozzle. Adjusted combustion emissions to factory specifications.
Tuned up Weil McLain steam boiler and tested combustion emissions to factory specifications.
Providing emergency service for oil heat