When repair happened we were without power. Rep told me how to reset opener. If I had a problem, call and operator would walk me through it. Operator didn't have a clue and said she would have someone call. Call never happened, but I figured it out.
Response from Action Garage Door Repair Specialists:
Craig, I'm very sorry that we didn't get back to. The flu is making it's rounds through out the company and as a result we have been short handed. It's not an excuse, just an explanation as to why we dropped the ball. We do greatly appreciate your business and please let us know if you need any assistance.
