Shane is a top notch professional! he sent me before and after pictures of the issue and he did such a great and professional job. I especially like how he kept me informed every step of the way. he’s an asset to this company, and the price was very reasonable. I would highly recommend. Thank you so much, Shane and John the plumber!!!
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Shane was very professional and polite, taking the time to explain how and where he intended to repair the pipe. The work was completed in the timely manner.
Response from John the Plumber:
We’re so happy you loved your experience and can’t wait to have you back for your next service appointment.
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Great communication, on time, knowledgable.
Response from John the Plumber:
We are incredibly grateful that you took the time out to leave us a 5-Star review.
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Pablo he was fantastic he is very professional and knowledgeable he answer all our questions, they clean up the area after work.
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Very good plumber and person …I give reference of Shane …and your service, your company Thank you for all
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I’m a member and they happened to call to schedule our annual checkup just at the right time as we were having issues with a slow drain. Kim and Russ fixed it without significant issue. So very thankful!
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Carl and Kyle got it done when another plumber gave up. Quick and clean and very respectful. Five stars!
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Kameron and Chris were both courteous. Showed up promptly. Took care of my problem promptly, and left my kitchen clean.
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I have used John the Plumber for more than 10 years and have always been well pleased with their service and competitive prices. Customer service is outstanding and the plumbers are knowledgeable, honest and do beautiful work. I never hesitate to recommend them.
Response from John the Plumber:
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.
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Excellent work great experience Will hire John the plumber
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River showed up on time, was friendly and got right to work. The job was finished within a reasonable amount of time with quality.
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Very professional and pleasant to work with!
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Lin Deveau Was our tech and he was professional from the start. He informed us when he would be arriving and proceeded to evaluate the situation at the house. He provided some options for troubleshooting and fixed the issue quickly. He then checked some other things at the house to make sure we would not have future problems. Lin was friendly and knowledgeable. Very highly recommended.
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Upon arrival, customer showed me garbage disposal and drain drainage for kitchen sink he needed replaced Upon inspection of rental property Gave him option to install new drainage for kitchen sink and both bathroom sinks Emergency shut off for all fixtures New shower valve New water heater New automatic water shut off Owner supplied garbage disposal Owner supplied kitchen faucet Customer agreed At this time, everything is installed and working properly No warranty on owner supplied parts Customer has six year warranty parts and labor on water heater Customer has one year warranty on automatic water shut off for heater Customer has one year warranty on all emergency shut off valves Customer has one year warranty on drainage fittings for kitchen sink and both bathrooms Customer has one year warranty on shower valve
Customer needed duel emergency stop and existing copper ice line hooked up to the emergency stop . Checked all work for leaks and function.
Upon arrival to the location, I met with Dennis who showed me inside. I asked him if he knew I was there, I mentioned he thinks but if I could explain it would be great. I told Dennis I’ll be evaluating the plumbing, and flushing the water heater. I told him if I do so happen to see anything concerning I’ll bring it to his attention. There’s two bathrooms in the home and they were renovated within the past two years as was majority of the home. The water heater was installed by jtp a couple years ago as well. Moreover, I turned off switch to water heater and began flushing process. After heater was finished, I turned water back on to fill the tank, and flipped the switch back on. Hence, I waited to assure hot water was working accordingly. All is well at the moment.
Customer supplied faucet install as well as hot side angle stop cold side angle stop with disposal swap out was done on todays visit. Customer agreed to estimate for disposal angle stops as well as faucet replacement. Customer has a one year warranty on labor. Checked operations and everything is fully functional.
Upon arrival to the location, I called Matt with entrusted who explained what was going on and what they needed done. He also confirmed they will be paying bill and they have guys on site now doing demo work. They’re getting the floors done in the bathroom so they need the toilet set aside. Moreover, Dennis showed me a location in the patio on where I could leave the toilet. After removing and setting toilet aside, I taped over flange. Hence, we will be back to install when ready. Will remove and reset toilet when bathroom is ready for installation
customer called for leak behind vanity. When we arrived we noticed the vanity was pulled by customer and drywall cut open with the piping exposed for us to view. When we noticed the severe decay of the pipes coming from under ground we provided customer with alternative methods to approach this situation. After the fact the customer mentioned he has citizens as insurance and that no one else would pick him up as a policy member. Entrusted is involved and we are waiting for what we can get for damage by today 5:00pm since customer is leaning toward whole home repipe after breaking down numbers with him to see what is ,or cost effective for him in the long run.
Upon arrival customer wanted an estimate for a whole home repipe. We gathered pictures for whole home and wrote estimate on site. After speaking with customer, he said he only wanted estimate for bathroom stack to be repaired. We will send a new estimate tomorrow morning. Thank you for you patience, John The Plumber
Dave K Write up from emailed plans
Upon entry into the house, customer brought me into the laundry room where a handyman has already cut out drywall and explain to me that he wanted a recessed washer box and washer box for the drain . Everything has been water tested as per videos and pictures taken. Customer verified no leaks and everything is in operation.. As per picture taken, the bezel pieces for the two washer boxes are on top of the water heater to install once drywall is complete. This invoice is to provide and install a recessed washer, box and a recessed drain arm in box. Scope of work: John, the plumber will remove washer and dryer for access. After washer and dryer has been removed to create access, John, the plumber will cut into drywall to expose existing piping. After piping is exposed. John, the plumber will remove the existing hose, bibs and recess the hot and cold water lines inside the wall with hammer arresters. John, the plumber will also cut into the 2 inch vertical stack for drain arm of washing
On arrival at the home, customer brought us into the hall bath and showed us the existing shower. The shower base has been removed, and there is currently cracks in the subfloor. I provided an estimate to install new shower pan and drain. Customer is a firefighter so I gave him a first responder discount and he directed me to wait one hour so he can pull over and review estimate prior to committing. At this time, water heater was not accessible
Upon arrival customer had a leaking hose bib that needed to be replaced. Further inspection water heater had a slow leak out of the dielectric nipple on the hot side of heater. We pulled out nipple after disconnecting heater from supply line and leaned up threads for reinstall of supply line. Water heater is tested and operational as it should. Thank you for calling John The Plumber and be sure to call back for any plumbing needs! -Shane
Upon arrival customer needed an estimate for a whole home repipe. We had two technicians view the layout of the unit in order to collect scope of work. We will build an estimate tomorrow morning and be in contact. Thank you for calling John The Plumber -Shane
As per video and pictures taken replaced existing 1/3 hp with a half hp badger five garbage disposal and snaked out kitchen line and did a drop test. Everything is flowing fine no leaks. Customer verified that garbage disposal works properly.. Customer stated that he was going to call a dishwasher repair company to clear the error code
This is a rental property. I submitted an estimate over the phone. Customer did not respond to estimate. If he would like work done, it would have to be rescheduled