Great service from! Professional, punctual, and efficient. Fixed the issue quickly and left everything clean. Highly recommend!
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Response from John the Plumber:
Thank you for your feedback. Our team is very thankful.
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Very thorough and was very knowledgeable. Explained everything so anyone could understand.
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Great communication. Excellent work!
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Great tech, has a great personality, Fix our problems and suggested some good ideas for improvement
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Jason and Johnathan were great. Very professional and efficient.
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We have been using John the plumber for 25 plus years and always have the best experience
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Same day call, which in itself is surprising! Came out, assessed the problem quickly and we were all set. Highly recommend!
Response from John the Plumber:
It was a pleasure serving you and your family. We really appreciate you taking the time to share your feedback with us and the community.
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We are always very pleased with the service and that’s why we continue to rely on John the plumber Thank you
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Good work, prompt, cared about me the client and wanted to make sure that I was happy with the completed service and asked if there was anything else that I wanted checked. Have always had a Great experience when I used John the Plumber. Highly recommend. Always a pleasure when we used John the Plumber. All the employees I have dealt with were Great and caring.
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I was very happy happy with the service Jason from John the Plumber provided. They replaced my wax ring for toilet and made sure all was perfect before putting it all back. Thank you!
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Upon arrival, customer showed me toilet she would like replaced With owner supplied toilet At this time, new toilet is installed Customer has one year warranty on emergency shut off and wax ring with supply line
Upon arrival to the location, I met with homeowner frank who showed me inside. He explained he thought the water heater was leaking but found out it was coming from the AC handler above but the water heater is about 15 years he mentioned and knows it’s time to replace. There’s a good ball valve for the main and his existing breaker is a 20 amp double pole. I advised him we pull permits, but he didn’t care for the permit and preferred not to get it permitted. I advised him it would be up to him, we’ll still install the water heater per the code. I showed him two options, he thought it was expensive, I told him we can work with the price a bit. He showed me a quote he got a few months ago from another company for $1600. I told him we can’t match but I could take a couple hundred off the estimates I gave. He asked if he could have some time to think about it. I said that’s fine, I asked if I could follow up tomorrow, he said I could call later, he should have an answer.
John, the plumber was called out to the customers home today because they have an issue with both of their toilets located inside the unit. Upon arrival customer son, explain to technician that they purchased two new toilet that they would like to be installed if the toilets cannot be repaired. While locating the shut off valve for the unit, technician discovered that the water heater was from 2007 and customer should definitely think about replacing the unit. Based on what technician found, he came up with a few options. Customer decided to replace both toilets and also the water heater. Install two customer provided toilets with a new shut off valve for the guest bathroom toilet. Job details 04/29/25 Installed to customer provided comfort height Kohler toilets in master bathroom and guest bathroom. Also installed a new angle stops in guest bathroom. Technician will return tomorrow to install the water heater.
Garry was out February 11 installed Santa Rosa customer is having issues with it running . I flushed several times and it did not have any issues running . I did change out the fill valve and flush valve ring seal for the customer to prevent any future issues of running. Check all work for leaks and function.
Upon arrival customer had a temperature issue with newly installed water heater. We turned up heat to unit to customer satisfaction. After adjusting we tested Customer also wanted an estimate for 2 shower tower swap outs as well as a kitchen faucet, customer will supply all fixtures. We apologize for the inconvenience thank you for calling John The Plumber -Shane
Upon arrival customer had a scheduled job for a main water shut off and water heater to be replaced. We were able to remove old water heater, access the existing main valve and replace old style gate valve with a new 1/4 turn ball valve. We then installed pan buy tying in existing drain to pan. After pan was installed we installed new 55 gallon tanked heater, added an electrical switch, and corrected t/p relief line. Customer was very satisfied with our work. Existing water heater was not causing any damage to unit, it was just over 15 years old and needed to be updated. Thank you for calling John The Plumber -Shane
Upon entry into the house, customer stated that AC unit leaked on top of the water heater and fried the unit. The AC guy was currently there working on the AC unit. I provided estimate to provide an install a Rheem 28 gallon 4500 W water heater on existing electrical whip with switch and existing plumbing. Customer stated they have no hot water at this time, but we’re only accepting estimates.
Upon arrival customer needed an estimate for a new water heater and a main water shut off updated. We provided an estimate for replacements and also gave the water heater supply valve as a courtesy for doing both main shut off as well as heater. Thank you for calling JohnThe Plumber -Shane
Upon arrival, the customer pointed out some valves on the toilet that needed replacement. I presented two options, and the customer selected the preferred solution. I proceeded to replace the toilet angle stops in the powder room. After installation, I checked for leaks and confirmed that everything is functioning properly.
I Cut and caped cold a hot lines in master bedroom where old mini bar sink was removed. Also I opened up wall to remove gate valve and angle stop in wall to prevent any future leaks and capped off pvc drain line. I Pressurized line checked for leaks .Customer is responsible for drywall repairs. Adjusted temperature on all heaters for increased hot water and tested fire place for any gas leaks with gas tester.
Customer call John the plumber out to the home today because he needs to replace is 30 gallon water heater located in his hallway closet. Water heater is from 1992 and the apartment was just sold and it was a requirement for the water heater to get replaced. Technician will come up with a few options for the customer. Technician did notice on the water heater has a 3/8 waterline for the T&P. Because the water heater is a 3800 W heater the T&P should be a 1/2 inch copper line. If customization, for the technician will reconnect the existing 3/8 t&p drain and if the city inspector would like it replaced, then that would be an additional fee. Job detail: Technician removed customers old 30 gallon water heater. Before technician put the new unit in, he had to outline the tile floor with the new pan and used in angle grinder to cut around the new water pan because the old heater had the floor built around it. After the floor was cut, technician then proceeded to install a 28 gallon
John, the plumber was called out to the customers home today because customers experiencing an issue in the master bathroom toilet. The toilet was installed a little over a month ago and customers complaining that it is constantly running. After a brief inspection, technician didn’t notice anything that could be causing the issue. All the parts in the toilet are brand new. Technician decided to replace the flush valve gasket. Technician informed customer that if the noise continues then the next step would be a tank rebuild on the toilet.
Came to check over the work that electrician did hooking up the electrical to the extra 50 gal heater that was added in garage opened up ball valve and switched the heater on and checked the power to the heater also checked the heat of the water everything was working great.
Install customer supplied shower head and handheld shower with wall bracket
Installed 2 50 gal water heaters with recirculating pump in closet down stairs in garage . Also installed 2 55 gal water heaters with recirculating pump on top floor in utility closet . Customer is responsible for running the electrical to the second water also added 2 ball valves to heater down stairs to isolate on tank so electrician can hook electrical to second heater.