Lin explained everything and adjusted the water levels to improve the flushes. Gave me some advice going forward.
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Carl was very nice, very professional and did a great job!
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Kim very professional. Did not hire John the Plumber due to their pricing.
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Shane was very thorough and he explained all of my options.
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Lin Deveau and his assistant were able to show up earlier than originally planned which certainly made it less stressful. They promptly replaced the two leaking water supply valves to our washer, thereby cutting the household water shutoff time to a minimum. This is the 2nd time I have used John the Plumber and will again. They are reliable, prompt and reasonably priced.
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Vince arrived at designated time and ready with our preordered shower head to install - We liked his friendly attitude and appreciated his knowledge with all plumbing challenges - We added a couple of small jobs and he helped us out!!
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Customer contacted us regarding a sewer stoppage at their unit. Upon arrival, I was shown an exterior PVC clean-out that was actively overflowing. I provided an estimate to clear the blockage using a K60 sewer machine, which was approved by the customer. After successfully clearing the stoppage, I performed a complimentary camera inspection of the sewer line. During the evaluation, I identified a section of compromised PVC pipe with visible root intrusion. I then located the exact area of the damaged pipe and provided the customer with an estimate for the necessary repair. While the sewer line is currently draining, I advised the customer that this is a temporary solution. The root intrusion will continue to worsen over time, and the affected section of piping will ultimately need to be excavated and replaced to prevent future backups.
Customer call John the Plumber out today because he needs his dishwasher emergency stop valve replaced. Customer attempted to service his dishwasher but unfortunately was unable to do so due to the fact that the water would not shut off 100%. Technician will give the customer a quote for replacing both dual emergency stops underneath the kitchen sink. Technician will also give the customer an estimate to replace a hose bib in the back of the home. Job details Installed premium Wolverine Brass ball valve hose bib w/ SS handle Installed 2 Dual Emergency Stop underneath kitchen sink Water was restored to the customers home, and the newly installed valves are operational.
Customer requested an estimate to repair a leak on a 2-inch copper hot water line. After evaluating the leak, I provided a detailed estimate for the necessary repair. The estimate was submitted to Leroy, the Maintenance Manager, who confirmed he will contact the office to schedule the repair once the estimate has been approved.
Customer called John the plumber out today because the unit below him is complaining about a water leak coming from above the guest bathroom toilet. Customer had a similar issue a few months ago, and that issue was resolved by replacing the toilet flange and wax ring. Unfortunately, this is not a similar issue due to the fact that there has not been anyone living in that unit for at least two weeks. And technician did not see the toilet running. So the leak may be coming from somewhere else. Technician gave the customer some options on a leak search but before a customer goes through with that option, customer would like to put dye in the toilet to make sure that it is not the toilet causing the issue.
We spoke to the homeowner over the phone after diagnosing the situation via isolated clogs in the tub and vanity. After receiving approval to snake the tub, we proceeded with the work. As a courtesy, due to the tenant being partially disabled, we also cleaned the tub, even though this is not typically part of our service. We tested the system afterward to confirm that everything is running properly and in good working condition. No other recommendations at this time, other than advising the association to descale and jet the drain lines to help prevent this issue from occurring again in the future. Clear tub/ shower drain with drill snake
Scope of Work: John the Plumber Inc. will handle all paperwork, application submission, and processing required to apply with the City for the installation of a water meter. Fees & Charges: Base application and processing fees are included in this invoice. Additional charges may be incurred based on City requirements, permit fees, or inspection costs. Final costs are subject to City determination and will be billed accordingly. Notes: All fees paid to the City are pass-through charges and may change without prior notice. Customer acknowledges that John the Plumber Inc. is not responsible for increases or adjustments set by the City.
We arrived on site to address the reported drain backup. Upon arrival, we witnessed large amounts of sewage escaping from the top of the toilet, which appeared to be the result of an overflow caused by usage from a main line stoppage. Work Performed • We ran a drain snake approximately 50 feet through the line and successfully unclogged the stoppage. • After clearing the line, we inspected the interior of the drain. • The inspection revealed heavy scale buildup and cast iron piping in poor overall condition. Inspection Findings • No observable cracks or breaks were present in the cast iron at this time. • However, the piping displayed severe thinning throughout the section we inspected. • The condition of the cast iron suggests it is approaching failure, and cracks or breaks may occur in the near future if corrective action is not taken. Recommendations • We strongly recommend having the drain lines descaled and then re-evaluated to determine whether pipelining or full pipe r
Upon arrival I was shown to a water heater that needed replacing. An estimate to replace the water heater and hot side valve with permits was signed. I couldn’t do it today due to the AC lines hanging too low so that’s being coordinated between myself, the homeowner and the head of maintenance to see if this will be done tomorrow or Wednesday. There is an electrician on site now to hardwire the customers electrical to the water heater. They’re aware that the breaker needs to be changed to a 20amp and the heater needs to be hardwired to a switch. A deposit of $1170 was put down towards the work.
Customer had 3 Kohler toilets that had weak flushing power after assessment of toilets i found that the fill valves where not adjusted to the right height to get optimal flushing power. I adjusted all three toilets and restored them to optimal performance.
The proposed work includes the installation of a new irrigation meter service directly adjacent to the current water meter. This estimate includes: • Backflow preventer • Running new 1½” PVC for the irrigation supply • Re-plumbing and capping off the existing underground irrigation connections • Permit fees • Installation or reinstallation of an anti-siphon valve We are not responsible for any damages to landscaping, irrigation, sprinkler systems, electrical wiring, or other underground utilities that may occur during excavation.
Upon arrival we were shown to the insta hot and the customer stated it wasn’t hot enough. We turned the temperature up and then was shown that the garbage disposal was leaking. An estimate to replace it was agreed on and after installation was done we tested the disposal for leaks and proper functionality by filling and draining the sink while running the disposal. We then were shown to the faucet where the cartridge was replaced and tested them and they are working fine and leak free
Customer had low pressure on kitchen faucet on hot side removed hot supply to clear line out and was able to return pressure to faucet . Checked all work for leaks and function.
Customer called regarding a possible wax ring failure in the master bathroom. Upon arrival, we were met by the maintenance manager, who provided access to the unit. After asking a few questions, we were informed that the unit below had reported signs of minor water damage around the vent in the ceiling, directly above the toilet area in the master bathroom. We provided an estimate to perform a pull and reset of the toilet and replace the existing wax ring. This estimate was approved. During the removal process, we discovered that the toilet flange was cracked. We recommended replacing the damaged flange to ensure a proper seal and prevent future leaks. This additional repair was also approved. All work was completed, including removal and reset of the toilet, replacement of the wax ring, and installation of a new flange. The system was tested for leaks and function, with no issues found at the time of service. The customer was advised that if signs of water damage persist, a more in
Upon arrival I began working on the water heater. I replaced the old gate heater valve with a ball valve hardwired the electrical to a switch as well and replaced the old heater. After work was complete I ensured my connections were leak free and that the customer had hot water before I departed. 6 year warranty on parts and labor