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Scott was on time, knowledgeable, honest and courteous.
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Carl has been to our house several times due a water leak in our house. He is always polite and professional. We are always pleased with the plumbing work Carl has done.
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Carl and Kyle came to our house for a repair. Their service was outstanding.
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Bladimir was attentive, listened carefully to the multiple issues and resolved all our problems in a short time. I highly recommend him.
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Both Carl and Kyle did an outstanding job. They were polite and professional. They kept us informed of the progression of their work. Carl and Kyle are definitely an asset to your company.
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I have used John the Plumber for all my plumbing needs this last year. Most recently, Josh Mayberry came to diagnose and solve a slow leak problem underneath my kitchen sink. Josh was quick to identify the problem and solve it. In addition, he upgraded our shut off valves to facilitate access underneath the sink at a reasonable cost. We were very happy with the prompt and effective service provided.
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River is extremely nice and was extremely helpful. He went out of his way to help me with a leak and I truly appreciate it!
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Upon entry into the home, customer stated that he does not have good water pressure on the hot side going into his master bathroom. Customer also stated that the hot water runs out drastically when using the dishwasher and or washing machine and trying to take a shower at the same time. during my initial investigation, I came to the conclusion that the 15 year-old exterior tankless heater is not working sufficiently for proper flow rate and needs to be changed out. I provided an estimate to change out this exterior heater. At this time, both of customers drains were draining properly, so no sneaking services needed.
Upon arrival, customer showed me sliding glass door where they had standing water days ago in track at this time. No standing water is in track or anywhere to be seen. Gave customer option to perform a leak search and replace his main emergency shut off to perform a proper leak search Customer told me he would call me back if the water occurs again and only would like estimates for today
Upon arrival, customer showed me deck mount tub faucet he would like replaced Gave customer option to install owner supply deck mount Faucet Customer agreed at this time everything is installed and working correctly No warranty on owner supplied parts
We met with the homeowner today to address concerns regarding the water quality at the residence, specifically related to discoloration noticed at the outdoor hose spigot. The homeowner and his wife expressed concern that the visible residue may be rust. After inspecting the spigot and explaining that the staining is most likely a result of mineral deposits and minor surface oxidation from the plumbing or hose, we proceeded to perform a water test. Upon testing, we did not observe any measurable levels of chlorine in the water. The iron content was extremely low, and the pH levels were within acceptable standards. However, the water was tested and found to have a hardness level of at least 25 grains per gallon, which is significantly above the recommended range for residential use. We recommended the installation of a soft water conditioner to reduce water hardness through ion exchange. Additionally, we advised adding a carbon filter to protect the softener system, not as a primary c
We arrived and met with the homeowner, who reported active water leaking from underneath the vanity in the cabana bathroom. After removing the vanity, we confirmed that water was still actively seeping from the slab. We proposed performing a leak search, which the homeowner approved. After conducting the diagnostic, we identified the issue as a slab leak on the cold water line. We located both ends of the leaking line and capped them off to stop the leak and isolate the damaged section. To restore cold water service to the cabana bathroom, we recommended running a new 3/4” Uponor PEX line from the cold side of the water heater. The new line will be routed through the attic and brought down into the cabana bathroom, where it will be tied into the existing 3/4” copper line. Access for this work will be made through the attic and from inside the cabana bathroom. No permits are required for the proposed work. No other recommendations at this time.
Scope of Work: Extended existing ¾" yellow gas line approximately 9 linear feet to accommodate new outdoor grill location. Installed an appropriately sized gas pressure regulator at termination point for safe appliance operation and pressure control. All fittings and connections were assembled using approved gas-rated thread sealant and verified for integrity using a commercial-grade leak detection solution — no leaks observed upon pressure test. Notes: Customer assumes responsibility for final backfill of gas trench and the connection of the appliance to the new gas stub-out. System left in safe, operable condition no leaks where detected. John the plumber is not responsible for and leaks caused by backfilling.
During my free membership home inspection, there are 12 vanity emergency stops that need to be addressed immediately due to age and possible leaks. Several of the emergency stops are either seized up and or have heavy, calcification and rust. One exterior hose bib is recommended to be changed out as well due to age of gate valve with heavy calcification and rust located in the front of the property. There are two accordion traps that are highly recommended to be changed out to regular tubular P traps as well. This will update you to current plumbing code, and also prevent future leaks due to deterioration and brittleness. This estimate is to provide and install 12 emergency stops, two tubular P traps and one exterior hose bib located in the front of the house. John the plumber offers one year parts and labor warranty on all items install installed. As per all pictures taken, there is 12 vanity emergency stops along with new supply lines installed today. Also a new ball valve hose bib
On arrival the customer showed us the master bathroom tub with the side removed to expose the under side of the faucet that is taken apart and not working. I wrote an estimate to remove and replace the faucet with a new customer supplied faucet. The customer is ordering the faucet and will call back to schedule when they have it and are ready for installation.
Summary of Visit: We met with the tenant, who reported water observed on the hardwood floor in the master bedroom. Upon inspection, water appeared to be seeping from the wall, initially suggesting a potential slab leak. Findings: After contacting the homeowner and receiving approval to proceed with a leak search, we determined that the source of the leak was related to the air conditioning system and not the plumbing. • The AC condensate drain line was clogged, causing water to overflow into the home. • The AC float safety switch was not properly installed and failed to activate when needed, which allowed the system to continue running and leak indoors. Actions Taken: • We vacuumed out the AC drain line as a temporary measure to stop the leak and prevent further damage. Recommendations: • A licensed HVAC company should be contacted to properly clean and service the AC drain line and reconfigure or replace the float switch to ensure it functions correctly in the future. No furth
Customer called due to leak ,when we arrived we were greeted by mother of customer , after going over leak detection process and asked if the unit owner below is home , mother of customer stated they don’t get home from work until after 6 pm so appointment has to be rescheduled.
Upon customer request, I submitted an estimate to install a 1 inch Moen flow auto automatic shut off valve. Customer stated that he is going to get three estimates before committing to moving forward.
Upon arrival to the location, I met with home owner Rob who showed me inside and mentioned he thought it was electrical but he believes it’s gas now because none of the appliances are working. He just moved into the home not too long ago, and the home was built about 6/7 years ago. I asked to see the water heater, he mentioned it was outside. Before we got outside, he showed me the electrical panel in the garage. The water heater control was on but I told him let’s see the gas meter. When we got outside, teco had the meter locked off. He mentioned he doesn’t understand because he paid his bill, I advised him to get on the phone with them asap.
Upon arrival, customers son showed me 75 gallon natural gas power vent water heater that is from 2016 that needs to be replaced. Gave customer option to replace water heater and install whole home water filtration. Customer will be going over estimate with mother. Will call back when ready for install.
Upon arrival customer was outside and informed me that the front hose bib was leaking. Customer informed me that he is the home owner and the tenant said it has been leaking for a while. Customer had no access to the inside of the house. I was able to turn the water off and cut 1/2” defective hose bibb out. I pro pressed a 1/2” female adapter on the stub out and threaded a 1/2” ball valve on after that. Once complete, I turned water back on and texted for leaks. No leaks. Customer was very busy and in a rush. Customer satisfied!!
We met with the homeowner who reported a leaking 80-gallon water heater located in a closet behind his in-home movie theater. The heater had reached the end of its service life and was leaking from the base. He explained that he had already received a significantly cheaper quote from another plumbing company, but allowed us the opportunity to discuss pricing. ⸻ Customer Consultation We thoroughly reviewed the scope of the work with the homeowner and explained the value behind our pricing, which includes licensed work, warranty, labor, and high-quality materials. While our pricing was initially higher than the other quote, we made an effort to work with him on the cost in good faith. Ultimately, the homeowner agreed to proceed with our team, trusting in our professionalism and immediate availability. ⸻ Work Performed • Carefully drained and disconnected the existing 80-gallon water heater. • Navigated tight spaces and low-clearance access to extract the heater from behind the hom