Scott was on time, knowledgeable, honest and courteous.
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Carl has been to our house several times due a water leak in our house. He is always polite and professional. We are always pleased with the plumbing work Carl has done.
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Carl and Kyle came to our house for a repair. Their service was outstanding.
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Bladimir was attentive, listened carefully to the multiple issues and resolved all our problems in a short time. I highly recommend him.
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Both Carl and Kyle did an outstanding job. They were polite and professional. They kept us informed of the progression of their work. Carl and Kyle are definitely an asset to your company.
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I have used John the Plumber for all my plumbing needs this last year. Most recently, Josh Mayberry came to diagnose and solve a slow leak problem underneath my kitchen sink. Josh was quick to identify the problem and solve it. In addition, he upgraded our shut off valves to facilitate access underneath the sink at a reasonable cost. We were very happy with the prompt and effective service provided.
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River is extremely nice and was extremely helpful. He went out of his way to help me with a leak and I truly appreciate it!
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I have never had an issue with my water heater. Two men came out to inspect yesterday part of the membership visit which we paid for. This morning we woke up and my water heater has leaked everywhere.
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Carl and Rich are very knowledgeable and competent. Professionalism at its best!
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Upon arrival, customer showed me flapper in front bathroom that the chain has decayed in fell off And a toilet with a loose toilet seat Gave customer option to install new flapper and tighten toilet seat Customer agreed At this time, everything is installed no other problems at this time
Description of Issue: The homeowner reported a leak coming from underneath the kitchen sink. ⸻ Inspection & Diagnosis: Upon inspection, we found that the leak was coming from the disposal collar. No other leaks were observed in the immediate area. ⸻ Work Performed: • Tightened the disposal collar. • Tested for leaks after tightening – no leaks were found. • Applied minimum service charge for the tightening work. ⸻ Additional Notes: • The home appears to be a new build. • The water heater is a tankless unit located outside. • The main shutoff valve is a ball valve. ⸻ Recommendations: No additional plumbing work is recommended at this time.
Upon arrival I was shown to two push down pop up assemblies that were stuck. An estimate to replace them was agreed on and after the work was done I tested the pop ups for proper functionality and ensured my connections were leak free. Heavily recommend replacing the water heater
Customer had bubbling in toilet on first floor every time the washer would drain on the second floor . Customer said there was no issues with backups just a bubbling when draining of the washer . I recommended a scope and snaking of the line . After customer reviewed the estimate he said he would have to hold off on the work .
Upon arrival, customer advised me that his upstairs shower and toilet were backing up. After diagnosis we determine that the clog was in the branch arm to the waist stack. I advised customer that we would need to pull the toilet and run a snake. After pulling the toilet, we ran approximately 3 feet of K 45 snake to clear the stoppage. After stop is clear. We tested multiple times and no cloggage. We reseat the toilet, and customer satisfied.
Upon arrival, customers was looking to extend gas line for a grill on the patio. We’re looking about 9 foot in length, than 5 foot in length to a gas grill. Customer wants two options for estimates . One estimate is for John the Plumber to tunnel underneath the patio brick and tile . The 2nd estimate is where the customer will pre- cut the lay out to drop gas line. John the Plumber will need to provide a gas pressure regulator. Customer has to get with homeowner and said he’ll be in contact by the end of this week.
Performed a residential plumbing inspection first check the kitchen no leaks angle stops are new drainage as well as fixtures are all good then proceeded to downstairs bathroom toilet sink drainage all checked to be good then laundry room and laundry sink all valves as well as drainage are all good. Then proceeded upstairs to the other two bathrooms. Customer is going to remodel. Both of the cabinetry customer owns a cabinetry business so does not need any renovation work if plumbing needs to be swapped he’ll give us a call at John the Plumber. Outside to check all the hose bibs for customer as well as main shut off notice that main shut off connection had a PVC schedule on the outside with copper should actually be on the outside Stronger material should be on the outside. Customer would like an estimate provided estimate to email. Try to check meter Unfortunately, meter is bearing so was not able to get a reading and did a drop test looking about 65 psi had no drop it when I turned
Customer is having an issue with new kitchen sink and trusted has inserted air switch for the disposal is leaking around the top of the granite down through dripping a good amount of water even if you put a garment it’s still gonna get access of water on top of the switch, so I highly recommend switching the soap dispenser with the air switch to eliminate as much water to go through the top of the switch. Spoke with Harry I trusted he said go ahead with the estimate at 4:25 swapped air trigger with soap dispenser. See pictures, silicone under each dispenser and air trigger to secure any holes going below customer to hold off for just a few hours for the silicone to dry before any water if there is a problem reach out to John the plumber . Checked Operation fully functional
Provide an estimate to customer to diagnose water heater at 450 because of the condition of the heater customer went ahead and declined estimate so provide a second estimate for a general diagnostic for 225 still declined and wanted it for 150. I declined the offer to do the job at that low price management management would not go down on price either customer understands.
Customer call John the Plumber out today because he would like his main valve replaced. Customer attempted to do some work on the side of the house that required him to shut off the water and came to the realization that the valve was not working. Technician will give customer a few options and resolve his issues today. Job details: Install 1" Main Emergency shut off valve (Exposed piping) THE MAIN EMERGENCY SHUT OFF VALVE IS THE MOST IMPORTANT VALVE AND IS YOUR FIRST LINE OF DEFENSE IF YOU HAVE TO SHUT THE WATER OFF TO THE HOME Customer agreed to estimate for replacement of valve. Once valve was changed, I checked for functionality and no leaks.
Upon customer request, I submitted an estimate to install a propane gas line for kitchen cooktop. This estimate was to provide an install a new galvanized exterior gas line along with flex line in the attic and for a drop-down of kitchen cooktop. At this time, customer stated he was only receiving estimates and he would call us back after he received. All estimates. I did provide a same-day signature discount if customers does not sign today then the discount gets removed.. Customer did not give us access to main valve or water heater.
This invoice is to provide and install a ream 50 gallon 4500 W water heater on existing plumbing and existing electrical. Scope of work: John, the plumber will proceed to disconnect existing water heater and drain appropriately. Once water heater has been drained on the plumber will remove and discard of unit and install a new 50 gallon Rheem 4500 W water heater. This water heater will be connected to existing plumbing and existing electrical. Per customer request this is not a permitted job. *** JOHN THE PLUMBER OFFERS A HASSLE FREE SIX YEAR WARRANTY ON ALL LABOR AND MATERIAL AT NO COST.*** During my free home evaluation there was several issues throughout the home. There is 12 emergency stops that is recommended needing immediate attention due to age calcification or rust. There is two accordion P traps recommended to be changed out and one exterior hose bib recommended to be changed out due to calcification and rust. I provided an estimate for all of these along with club membershi
Customer said he was smelling sewer gas from the bathroom where I installed a smart toilet. After diagnostic, I determined there was no break in the seal. Customer toilet performed flawlessly. I ran multiple test flushes on toilet and there was no water seepage. Caulking line was not compromised. I did not smell sewer gas during my visit. Customer said he slightly smells it from the bowl. Advised customer I can pull toilet to see if there is a compromise in the wax seal. We determined that customer would monitor the smell for little while longer. I advised customer to constantly check for any leak after flushing. If smell gets worse or persists, I advised customer would be left with no option but to pull the toilet.
Upon arrival customer informed me that he bought a smart toilet with neo lock flange that needs to be installed. I advised customer I would need to also charge for the bracketing. I removed old toilet and cleaned flange. Flange was in great shape. I secured the neo lock boot to the tile and then assembled the locking bolts to secure toilet. Once I seated the toilet into the gasket I locked the toilet down. Customer water supply is Uponor and had an isolated angle stop. The toilet supply was built into the stop so I advised customer I needed to change it to a 1/2 x 3/8. Once connected to supply, I tested toilet to make sure it flushed flawlessly. No drainage issues. Also tested water supply and no leaks. Customer tested toilet himself. Customer satisfied.
⸻ Scope of Work: • Replace main water shut-off valve • Replace one hose bibb • Include replacement of three additional hose bibbs at no additional charge • (Due to ease of access and as a courtesy) ⸻ Important Notes: • One hose bibb is leaking near the wall and will require wall access. • We will open the wall as needed, but we are not responsible for patching or repairing the wall post-service. ⸻ Tested our work and no leaks were observed.