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Helpful in understanding what would be required. Prompt and knowledgeable.
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Honest guys which is unusual these days! Appreciate the honesty!!
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Carl was great, friendly, professional and clear on the options.
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Carl Robinson was probably the friendliest and most professional estimator I have ever encountered. However the job estimate was far higher than I expected. Will still keep looking for a more reasonable price.
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Kameron is great. Attention to detail and very knowledgeable.
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I reviewed Gary's work yester- day following the completion of the job! He was given a five star rating, as well as a glow- ing written review
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Upon arrival the homeowner had an old 40 gallon water heater that was no longer working. I provided an estimate to replace it with a 38 gallon JTP water heater with an anode rod. The anode rod would not fit do to the tight fit because the heater was elevated close to the ceiling. I will be crediting that back. After installing the new water heater and wiring it up. I turned the water back on along with the power to the new water heater. There are no leaks and the water heater is heating up.
Upon arrival I was shown to a slow draining shower. After confirming that there wasn’t a main line stoppage an estimate was signed to clear the shower waste arm with the drill snake. After the work was complete I ran the shower for a while to ensure that water was draining freely
Subject: Sewer Inspection Estimate The customer has expressed concern regarding depressions in the driveway near the dumpster. To assess whether the sewer system has been compromised, it will be necessary to conduct a camera inspection through the ground cleanout in the affected area. An estimate has been prepared and sent via email to the property management team. Two options are provided: Camera inspection with video recording Camera inspection without video recording Please let us know how you would like to proceed.
The master bathroom was backed up, indicating a significant blockage in the drainage system. A K-60 drain machine was used through the 3” cast iron vent stack above the bathroom. Approximately 60 feet of cable was run to reach and clear the obstruction. Upon retrieving the cable, wipes were found, confirming the cause of the blockage. All fixtures—including sinks, toilet, tub, and shower—were tested and drained properly after clearing, confirming the system was restored to normal operation.
Upon entry into the house. Customer showed me several items on a home inspection list that she would like taken care of. Two of these items were an immediate fix along with several miscellaneous items were presented in this estimate. at this time, customer is just accepting estimates.
Upon arrival customer wanted estimates emailed over so he can make a decision when the time comes. Customer has a running toilet in master bathroom which we would need to pull the toilet just to replace the necessary parts. After presenting the estimate customer concluded that they want to just replace the toilet due to the headache of not being able to service the toilet without pulling it. Customer is redoing the shower tile and is waiting to for the work to begin so he can then have us replace the toilet. We also provided estimates for the replacement of the water heater main shut off, and also the main valve to the house.
Upon today’s visit we installed a customer supplied titan tankless water heater. We will provide 6 year warranty on labor we however do not provide a warranty with the unit being a customer supplied item. Thank you for calling JohnThe Plumber -Shane
Customer requested estimate for replacement of continuously running faucet in women’s restroom, determined to be caused by a faulty sensor on existing TOTO sensor-operated faucet. Provided two pricing options: (1) direct replacement with identical TOTO sensor faucet, and (2) retrofit with a standard manual faucet featuring single-handle operation wich looks similar to what is currently there. Customer to consult with building owner before proceeding. Will contact office upon final decision to schedule installation.
Upon arrival to the location, we met with Thomas’s friends who opened the door and showed us inside. He showed us the downstairs guest bathroom and mentioned it’s been down for 2 days. They had a plumber supposedly change the guts last week but he didn’t do a good job because the toilet continuously runs and the handle doesn’t lift the flapper. He had purchased a new fill valve thinking it needed to be changed but I mentioned it just needs adjusting. I showed him some options and he thought the minimum of $225 was too much.
Upon arrival customer thought he had a back up in kitchen sink. We tested 3 times to find there was no blockage. Valves under sink were updated to 1/4 turn shut offs recently. Further inspection customer had an old style gate valve as the main shut to home and it will have to be updated to a 1/4 turn ball valve. Estimate provided for update Thank you for calling John The Plumber -Shane
Upon arrival, customer informed me that she had water leaking from her ceiling on the second floor and water spots on the wall on both the second and first floors. Customer stated that she thinks there was a pipe that burst in the wall. Customer stated that she saw water coming out of a pipe draining down to an awning outside of her window. I advised customer I would run a leak diagnostic. After doing a thorough diagnostic, I determine that the cause of the water was the air conditioning unit in the attic on the second floor. The condensate line is leaking from somewhere or the pan is overflowing, which is causing water to spread. I checked pressure throughout the house to make sure that customer had a good flow rate. Advised owner via telephone that we would just be charging him a diagnostic fee, a small one and the emergency dispatch fee. Customer satisfied.
Replaced deteriorated 2" P-trap assembly on shower drain line with new Schedule 40 PVC for improved flow and durability. Removed and replaced compromised 2 inch cast iron (Y-fitting) with a new fitting to restore proper drainage configuration. All connections secured using (5) heavy-duty no-hub couplings to ensure a watertight, code-compliant seal. Performed static (drop) test on shower system to verify integrity of all joints and confirm leak-free performance. System passed pressure test—no leaks observed.
Upon arrival customer wanted to add a laundry in her air b&b. There is no water supply close to area so we will have to tap the water from main valve in the back of home, the whole project relies on the location of the sewer. We presented an estimate to ran camera and locator. Customer declined. Further inspection water heater was from 2012 and will need to be updated in the near future. The main water shut off is old style gate valve with broken handle and will need to be updated to a 1/4 turn ball valve. Estimates provided for repairs. 954-310-1633 Epix Electrical Solutions Thank you for calling John The Plumber! We hope to hear from you soon -Shane
