Responded to an emergency toilet overflow/water issue very quickly. Came within 30 minutes of calling.
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The best plumbing company John, the plumber Pablo Fernandez and his assistant honest, and very courteous fantastic guys
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Pablo is an excellent plumber. Very knowledgeable and hardworking…several hours with no breaks He also left the area very clean.
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They were both neat and friendly. Knew exactly what was wrong. Cleaned up everything before leaving.
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Very professional company, replied immediately to my call with few options to help out. Kim was very professional knew exactly what he found out and is doing. I would love for him to come back and fix my problem. .
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Josh was awesome. Needed emergency service on a shower problem. Josh arrived in a timely manner, was nice and efficient with the job. Turned out amazing and problem was solved.
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Customer has whole house filter system installed by us. Water is slightly discolored. We gathered a water bottle with sample of water and we will return it to shop to have water analyzed. Thank you for calling John The Plumber -Shane
Upon arrival customer had a toilet supply line that has split and was leaking into wall. We shut off water to toilet from supply valve. Customer wanted an estimate to install a shut off after the meter in a little box. Estimate provided for install Thank you for calling John The Plumber -Shane
Upon arrival, we honored the estimate to install the customer-supplied widespread faucet and the JTP-supplied garbage disposal. We began by replacing the faucet, completing the installation successfully. Afterward, we tested the faucet and confirmed there were no leaks. We then proceeded to remove the existing 3/4 HP garbage disposal and installed a new 1/2 HP unit per the customer’s request. Once the installation was complete, we tested the system and confirmed there were no leaks. Both the garbage disposal and the supply lines connected to the new faucet are covered under a 2-year warranty.
This invoice was to provide and install a atlas two stage whole home, filtration system with bypass and test gauge. The Atlas two stage system specifically is designed to get rid of color taste odor and chlorine out of the water. The atlas two stage system is low maintenance and filters need to be replaced every 8 to 12 months with provided canister tool. Customer verified that everything is working properly and in good condition. *** John the plumber offers a one-year hassle, free warranty on all parts and labor at no cost of customer.***
Upon arrival to the location, I parked on contractor parking, and met with Luciano who got me checked in and gave me the green light to begin. I asked for 4 total cones to block off area a little while I worked. After exposing the first clean out cap, i realized the new sewer box was not going to fit. The second clean out was the same size, although it looked like a 3 inch cap. Moreover, I had to get the correct size at the supply house. When I got back, since the new boxes were much bigger, I had to expose a lot more around the clean outs. Eventually I was able to get enough concrete chipped out, but I couldn’t set the sewer box flush with the ground because the box lid would rest on the clean out cap instead of the actual box. I advised Luciano and we agreed to just pitch the concrete to where it’s slightly sloped around the edge of the sewer box. I made sure to clean both areas the best I could. Luciano left before I finished but advised me to get a signatures from the office. The
Upon arrival, the customer directed our attention to a leaking hot-side handle on the lavatory faucet located in the rear washroom. After a thorough inspection, we advised that a complete faucet replacement would be the most prudent course of action to mitigate the risk of future failure, particularly concerning the cold-side handle. The customer agreed with our recommendation. Additionally, the customer requested replacement of the existing garbage disposal unit. The new disposal will be customer-supplied. A comprehensive estimate encompassing both the faucet and garbage disposal replacement was prepared and authorized by the customer. During the visit, we also recommended upgrading all existing emergency shutoff valves in the bathrooms and kitchen to modern quarter-turn ball valves for improved reliability and ease of operation. A detailed estimate was provided; however, the customer elected to defer this upgrade at this time. Furthermore, we identified that the water heater locat
Upon arrival customer had a main line back up. We were here previously to relieve a main line blockage. Due to the conditions of old cast iron pipes there is no warranty on drain cleaning. In this case the cast iron is in very rough shape. The sidewalls of pipe are very scaly and will collect debris over time. We were able to relive back up for this visit. After reliving back up we then ran camera to view imperfections of pipe. We noticed a clump of toilet paper build up and we then suggested a mine line jetting service. We will credit this drain cleaning total to the price of a main line jetting. Collected $1700.00 collected for deposit. Estimates provided Thank you for calling John The Plumber -Shane
Upon arrival customer informed me that they have a stoppage in their guest bathroom toilet. After diagnostic, I determined the stoppage was isolated to the toilet only. No other fixtures were backing up. I used a toilet auger to clear stoppage. Ran multiple flush tests to ensure the line was clear. Customer satisfied. Customer also informed me of leaking hose bibb on the boat dock. I advised customer we would be able to replace it. He wants an estimate to replace a hose bibb for later. What customer has is actually a sillcock with flange.
Upon arrival customer had a leak within emergency stop to lavatory. We recommend changing both emergency stops as well as supply extentions to lavatory. Further inspection kitchen drain has a slopped pice of copper connected to disposal and two dual shut offs that are old style multi turn valves. We also noticed water heater is 2 years older than 6 year manufacturer warranty and out of code. Estimates provided for repair and replacement Thank you for calling John The Plumber -Shane
Upon entry into the office building to the men’s restroom, the urinal was running, so we proceeded to shut it off for customer. I submitted an estimate for replacement of the flush valve due to the age and condition of existing. I did not recommend servicing it. Also submitted in the estimate for a membership upon customer request. This is an office building, so there was no water heater or main valve in this unit.
This includes the following This option includes the follwing Removal of old decayed tub and install a white premium aluminum tub with up to code compliant new plumbing connections.
I provided two separate invoices. First invoice was to remove existing 50 gallon water heater and install a new Rheem tankless 27. Second estimate was provided and install a ream 55 gallon 4500 W water heater. Along with pedestal sink faucet change out and minor toilet rebuild.. At this time, customer is not ready to sign estimate until she knows how much it’s going to cost from an electrical company to upgrade the breaker and wire for the tankless.
Upon arrival customer informed me that she wanted an estimate for a replacement of water heater. John’s plumbing was there while I was giving a quote. I advised customer that I would need to install new switch to bring heater up to code. Sent customer estimate.
Service Summary: We met with the homeowner today, who explained that he hears water running within the wall. We conducted a walkthrough around the property and advised the homeowner that a leak search would be required to determine the source of the noise. Findings: • After turning off the outdoor water hose, the sound of running water ceased. • Despite the change, we still presented the recommendation to perform a professional leak search to confirm no active leak exists within the walls. Recommendation: The homeowner was advised to monitor the water meter for any signs of continuous usage. He will follow up with us if he chooses to move forward with the leak search. Notes: • No other plumbing concerns were reported or observed at this time.
This invoice was to provide and install two Sloan fluorometer valves with emergency stop shut off one located on the fourth floor and one located on the fifth floor. The original invoice was for only the fourth floor, but when we were pressuring the system, I was flushing all the toilets to get the air out and the fifth floor was leaking. Matt is the one that discovered it and he shut it off and asked us to change it so I added it to this bill. Upon completion of project, Matt and I walked all floors and flushed all toilets urinal, and turned on all faucets to verify everything is working properly. We also changed out two emergency stops for the sixth floor kitchen sink. I also provided estimate to replace Sloan flush valve with emergency stop on second floor urinal.