Very professional didn’t give 5 stars because it was very brief and just the estimate
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Jim is very professional and very friendly. next time I need John the plumber again I will ask for Jim.
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Technician Pablo and assistant were excellent, great communication, honest and very knowledgeable. They left the area very clean and were very professional. I would recommend John the Plumber and Pablo to others.
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Response from John the Plumber:
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
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Installation would cost nearly 3 times the cost of the actual Tankless RO unit itself. $1,000 for installation under my kitchen sink. Shane seems like a great guy; but the company pricing is outrageous.
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! Good service!
Response from John the Plumber:
We are so glad to hear that you had a good experience.
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Very polite and provided info on everything he was going to do.
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Very polite, clean and respectful. Communication from the office of John’s Plumbing is great also
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Ace Etayem is a plumbing virtuoso! He came to my rescue when my old, cheaply-made water heater supply lines began deteriorating, causing rubber debris to wreak havoc on my kitchen fixtures. Ace swiftly diagnosed the issue, replaced the faulty lines with top-notch materials, and restored my water flow like a true professional. His expertise, efficiency, and attention to detail were nothing short of outstanding. If you want a plumber who gets the job done right and with a touch of brilliance, Ace is your guy! Highly recommended!
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River, who came to evaluate our situation, was very friendly, knowledgeable and professional. Communication with the main office was outstanding.
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Estimate was submitted for a whole house re-pipe
Upon arrival, I provided a water heater replacement with permit to the son-in-law Stewart electronically. I called Mr. Stewart over the tablet on a recorded line and went over the estimate with him. He stated to me over the tablet recorded line that he can get it done for $1200 from Home Depot and at this time he did not want to proceed even after I offered a 10% discount.
Upon arrival, the customer expressed concerns about the toilet not filling quickly. We proposed either performing a minor rebuild or replacing the toilet. During our inspection, we also discovered that the water heater is out of code and that the emergency shut-off to the unit is an outdated gate valve. The customer requested that all estimates be sent over for her husband to review, and stated they will call us tomorrow with a decision.
• Excavation: We will open the necessary sections of dirt between the meter and the entry point at the home. • Line Installation: A new water line will be installed and sleeved under any concrete it passes through to ensure protection and longevity. • Concrete Cutting: Concrete will be opened as needed to allow the line to enter the home. This quote does not include concrete patching after installation. • Connection: The new line will be securely connected to the existing plumbing system inside the home. Price has been priced accordingly and cannot be combined with member pricing or summer discounts. The homeowner understands and agrees that patching of any opened surfaces will be their responsibility. We are standing by for approval to move forward. Elevated water bill is a result of this leak as leak was confirmed to be over 5gpm. New water line ensures no future leaks 2 year warranty.
John the Plumber – Plumbing Service Report We met with the tenant today regarding a leak that the city had reported as coming from the home. Upon arrival, we confirmed a water leak between the meter and the house by hearing water hissing in the line even with the supply off, indicating water loss underground. After discussing the issue with the homeowner, we offered two options: 1. Spot Repair: Locate the exact leak location and perform a targeted repair. 2. New Line Installation: Abandon the current leaking line and run a new water line from the meter to the house. The homeowner chose to move forward with running a new water service line.
Upon arrival customer informed me that her toilet was clogged. After diagnostic I determined that the stoppage was isolated to the toilet waste leg. I augured the line using a toilet auger and the toilet flushed. I ran multiple tests to ensure there was no backup n the bathroom group before I closed the call. Customer satisfied.
I provided a whole house inspection. I could not access the master bathroom tub due to being used as a storage space. The hall bathroom faucet is not getting good pressure, but customer is having a handyman Change out the faucet. Customer would also like need to provide an estimate for a whole condo filtration system due to hard water and calcification buildup on all faucets, shower doors and walls.
This invoice is to provide services for three-quarter inch main waterline repair. This line was broken by fence company while installing fence post. This PVC line was damaged from the fence company as per picture shown. It is highly recommended that this entire three-quarter inch main waterline be installed 12 inches underground per floor plumbing code. John, the plumber will provide and replaced the necessary fittings and pipe to do this repair.
I provided two estimates to the customer. The first estimate was for replacement of the existing 38 gallon rheem water heater with a John the plumber supplied 38 gallon Rheem water heater. Second estimate was to install customer supplied tankless water heater with permits and approval from condo association.
Upon arrival customer was concerned about water heater not connecting to app. We called Rheem and went through a long troubleshooting and came to the conclusion that a separate network needs to be added at 2.4.
Service Summary: We met with the homeowner regarding concerns about two leaking hose bibs located in the laundry room. Upon inspection, we confirmed that both hose bibs were exhibiting signs of leakage at the packing nut, which, over time, could lead to water damage in the surrounding area. Customer Consultation: We explained to the homeowner that proper repair of the hose bibs would involve removing the existing valves by unsoldering them from the copper lines and then installing new hose bibs through a precise soldering process. This is necessary to ensure a secure, long-term fix and to comply with code standards. After presenting the price for this service, the homeowner expressed that the quoted cost seemed high. Temporary Preventative Action (Courtesy Service): As a courtesy, we tightened the packing nuts on both hose bibs. This was done carefully to reduce or eliminate the immediate leaking and help prevent any water damage in the short term. We informed the homeowner that w
Plumbing Service Report – John the Plumber Summary of Visit: We met with the homeowner, Tom, who walked us through his home for a general plumbing evaluation. Observations & Findings: • We observed that the homeowner already has multiple estimates on file for work we would have recommended during this visit. • Tom mentioned he is considering selling the home soon and intends to call us back to perform the necessary work at that time. • He is aware that the toilets need replacement but has chosen to wait until closer to the sale of the home before proceeding. System Check: • No leaks or slow drains were found throughout the home. • All fixtures and drains were functioning properly. • The water heater was tested and drained normally, with no issues observed. Recommendations: • No new recommendations at this time beyond the estimates previously provided to the homeowner.
We met with the homeowner today regarding an ongoing water leak reported from the upstairs area. The homeowner previously had concerns that the tub overflow was the cause of the leak. During today’s inspection, we conducted a thorough reassessment of the area and discovered an additional issue contributing to the water intrusion. ⸻ Findings: • Upon careful inspection, we found that the upstairs washing machine was actively leaking, which was contributing to the water problem. • We also re-confirmed that the tub overflow had been leaking previously, but during our earlier visit, the tub overflow was the only visible concern and was believed to be the sole cause. • With this visit, it became clear that there may have been two separate sources of water leakage: 1. Tub Overflow (previous issue) 2. Leaking Washing Machine (new discovery) ⸻ Action Taken: • As a courtesy and at no additional charge, we performed a follow-up inspection without reapplying a diagnostic fee. • After co
Upon arrival, the customer presented us with the antiquated water heater. Although the unit was still operational and showed no signs of leakage, its replacement was required by the homeowner's insurance provider due to the unit’s age—exceeding twenty years—and the increased risk of mechanical failure. We removed the outdated unit and installed a new Rheem 3500-watt, 40-gallon medium-capacity electric water heater. As part of the service, we also replaced the emergency shut-off valve at no additional charge. The old heater was responsibly removed and disposed of in accordance with environmental standards. We offered to hardwire the new water heater directly into the electrical system; however, the customer declined this option in order to preserve the functionality of their existing timer. The unit was therefore installed in a manner that maintains compatibility with their current setup. Following installation, we thoroughly checked the system for leaks—none were detected. We confir
Service Description: We met with the homeowner regarding a water stain observed on the ceiling. The homeowner was concerned about a possible plumbing-related issue and requested an inspection. Inspection Performed: We advised the homeowner that a general diagnostic fee would apply to inspect the area and determine the cause of the staining. Upon performing a thorough inspection, we confirmed that there are no plumbing lines in the direct vicinity of the affected area. Findings: The source of the water stain was identified as a leak coming from a Freon line associated with the air conditioning system. There is no indication of any plumbing-related leak contributing to the ceiling stain. Recommendation: We informed the homeowner that the issue is HVAC-related, and we recommend that a licensed AC technician be contacted to perform a detailed evaluation and make the necessary repairs. Additional Notes: No plumbing service was required at this time. No leaks or concerns were found withi