2 techs came when promised, repaired all needed. The toilet is now working fine. Thanks
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Response from John the Plumber:
We love hearing that, thank you for trusting us again!
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James came to our property for two different jobs. Both times he went above and beyond. He did an excellent job, was kind , courteous and did everything he possibly could to help. I would recommend both James and John the plumber. I was very pleased with the service. Thank you so much. 👍😁
Response from John the Plumber:
We really appreciate this amazing review! James takes great pride in going the extra mile, and it means a lot that you noticed. Thank you for recommending both James and our company.
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The installation of our new water heater could not have gone any better. It was done quickly and you folks handled all the details. My only disappointment was the fact that the techs put a huge scratch on the hallway door. All of these were recently painted so it really looks awful.
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Excellent service! They were able to get someone out the next day without any issue! Marc, our technician, was fast and professional, and took care of the issue.
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Pablo is an outstanding representative for JTP. As noted, polite and knowledgeable. Terrific attitude and warm smile!
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Both techs were outstanding. A pleasure to do business with. Thank you
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Called inthe morning after countertop installion. Gary and helper arrived the same day late afternoon. Installed new garbage disposal, faucet,hooked up dishwasher plus replaced cutoff for refrigerator. We are very happy with their timely arrival and effient work.
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Gary and his partner did an awesome job repairing an exterior water line leak. They were professional and quick. They took photos and documented their work. Will definitely be requesting them again in the future!
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Excellent service by Shane. He is explained all aspects of the job. Did an amazing job installing, clean up after himself. Thank you Shane and John the Plummer.
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I really can’t say I was not there I just paid the bill I do need the bill emailed to me Still waiting for it
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Price is to pull and reset toilet, repair two flanges, unclog both toilets and test for leaks After work was completed we tested our work and no leaks were observed. 1 year warranty parts and labor
Service Performed: *Ran 75 feet of cable through the master bathroom stack to clear a stoppage. *Verified flow by running the shower and flushing the toilet multiple times. *Confirmed that the line is currently draining properly with no backup observed. Recommendation: *Recommend high-pressure hydro jetting to remove scale buildup inside the line and prevent future blockages. *Please see attached estimate for jetting services.
Installed heater and tested it no leaks were observed. Raised water lines and relief. Homeowner understands he is responsible for having the breaker reduced to a 20amp breaker however he stated he is getting a new panel this week.
Customer has a leaking water heater located in the mother-in-law quarters. The water heater is from 1998. Customer does not have a shut off valve for the water to the unit. So, in order to shut off the water to do any work regarding the water heater, customer will have to contact the city to shut it off from the meter. Technician will give the customer a few options. After speaking with the homeowner, she’s juggling between the two options which will be either replacing the heater or just removing it. Customer is planning to sell the property shortly. Customer will contact John the plumber and the city on a later date to remove the unit.
Upon arrival the toilet in the master bathroom was constantly running. After evaluating the toilet I recommended to the homeowner that it would be best to do a major toilet rebuild do to the worn out internal components. The homeowner agreed to the major rebuild. After doing the rebuild, I turned the water back on to the toilet, and flushed it several times to make sure that the toilet was flushing and filling properly with no leaks.
Customer was just receiving estimates to unclog his toilet wanted to pay under $100
The customer contacted our company after discovering a significant presence of cockroaches throughout the home. Upon investigation by a pest control company, it was suggested that the infestation may be related to a plumbing issue, specifically a breach in the drain or vent system allowing pests to enter the home. The pest control professionals recommended that the customer contact a licensed plumbing company to further evaluate the situation. Upon arrival, I met with the customer and conducted a thorough assessment of the property. Based on the customer’s concerns and the findings from the pest control team, I recommended performing a leak search on the home’s sewer and vent lines. This included a full smoke test of the drain system. I provided an estimate for this work, which the customer approved. Smoke Test & Diagnosis: I proceeded with the smoke test to identify any potential breaks or breaches in the drainage system. During the test, smoke was visibly exiting from the wall behin
Upon arrival, customer had an under kitchen cabinet leak. During my investigation, I’ve come to the conclusion that it was the existing undercabinet filtration due to the age and overall condition this system was leaking. I proceeded to provide an estimate for a whole house atlas filtration system, and customer agreed to along with replacing the existing Bradford white water heater. Customer paid deposit along with wanting to schedule Rich and I tomorrow for after 11. Customer is insisting that Rich come back with me.
Upon arrival we had a scheduled appointment to install a 29 gallon NG water heater. We removed old heater, updated supply valve and installed new heater. After installing new heater we went ahead and tested for proper functionality, operating as it should. Thank you for calling John The Plumber -Shane
Customer reported a stoppage at her rental property. *After communicating with the property owner via phone and receiving the signed estimate via email, I proceeded with the service. *Performed snaking from the roof vent above the master bathroom and ran 75 feet of cable. *Retrieved multiple wipes from the line, which were contributing to the blockage. *Conducted a camera inspection after clearing the line and observed significant scale and buildup throughout the pipe. *Recommended hydro jetting and descaling to fully clean the line and help prevent future issues (see attached estimate). *Ran water and tested the tub to ensure the line was fully cleared and draining properly. *No warranty on stoppages
I returned back to the job do to water discoloration coming out of the hot side after I installed the water heater today. The homeowner was about to call the office to let us know that the water cleared up. I ran the water to confirm that it was all cleared up, and also filled up a cup of water. As of now everything is good.
Customer called John the Plumber out today because his water heater is giving him some issues where the burner is not staying lit. Because customer has a warranty with us. The only thing the warranty covers is the thermal couple. Customer will have to pay for a new burner assembly. Technician gave the customer a few options and they’re leaning towards purchasing a new tankless water heater and having us come out to install it.
Upon arrival I was shown the son’s upstairs bathroom toilet that was clogged. I noticed an excessive amount of toilet paper. I used the closest auger to clear the stoppage. After clearing the stoppage I flushed the toilet several times, and everything is flushing good.
Upon arrival I installed a Rheem 28 gallon 3500 W water heater. I upgraded customers electric and added us dedicated on off switch. Water heater has been pressurized and tested with no leaks. everything is in proper working condition. Customer is responsible for changing breaker to 20amp per Florida code
Upon arrival today this was a pre-sold job. It required a multi unit shut down to replace the old gate valve for the main with a new quarter turn ball valve. Also to install a new water heater, along with replacing the old leaking kitchen faucet. I replaced the old faucet with a new wolverine brass brushed nickel faucet. I also replaced the old seized up emergency stops with new quarter turn emergency stops. After the work was completed I turned the water, and power back on. Everything is working properly with no leaks, and the water heater is nice and hot.