I love a John the Plumber. I have used them throughout the past at different locations. Every single time they have been reliable, knowledgeable, on time, honest, pleasant with outstanding communication through the wet step of the way. And the price was unbelievable low for what had to be done. For this water leak at my parents house, we had Pablo. Wow is all I can say! We couldn’t be more satisfied.
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Bladimir not only performed great work, but also clearly expkained the job and the reason for the charges.
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James and Rich did a great job fixing our leaky shower head. They were prompt, easy to work with and left the work area clean. We appreciate it! Thanks again!
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Kim the plumber was great he explained everything to me and fixed the problem thank you
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Shane was amazing and thorough with the job. Very professional and courteous. Highly recommend!!
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Excellent work by Pablo and Kyle. They explained the work needed to replace water valves and kitchen sink faucet. They completed work efficiently and thoroughly inspected the area.
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Upon arrival, the customer had a whole house blockage. We snaked through the roof vent up to 75 feet and tested all fixtures for functionality. We then pulled the toilet and ran the snake through the flange in an attempt to clear the blockage. Roots were removed from the line, and the blockage was successfully cleared. We advised the customer that a spot repair would be needed to ensure a long-term solution.
Upon arrival to the location, I met with Helena and Luis who showed me inside. They explained that they started to see water come from the wall behind the toilet after their grandson was showering in the other bathroom. They also mentioned they turned off the main valve. The leak from coming from the blockage, and was coming from underneath the toilet. I confirmed after flushing the toilet and going into the other shower and seeing the sewer residue on the shower floor. Moreover, there wasn’t an accessible cleanout, and the home was two stories. I gave them the only option I could and they agreed. Moreover, I removed the toilet and began snaking through the soil stack which was holding water. Once the water dropped, I went another 15 feet and ran water in both bathrooms for over ten minutes and nothing backed up. I then got toilet reset and flushed numerous times. In conclusion, all is functioning accordingly. Remove/ Reset toilet to clear blockage (Up to 75 feet) IN SOME CASES, T
Ran new 3/4 water line from exterior wall of laundry to water heater. Tested our work and no leaks were observed. Lines were capped in wall and dead lines were isolated and open ended. 2 year warranty on labor, 15 year manufacturer warranty on uponor pex in the attic. Also signed up homeowner for John the plumber membership.
Upon arrival, technician was directed to the unit experiencing a backed-up kitchen sink. An initial diagnostic was performed, and a written estimate was provided and approved for snaking the drain line via the kitchen waste arm by removing the P-trap assembly. Proceeding with the approved work, the P-trap was disassembled and a cable machine was used to run a 3/8" drain snake approximately 30 feet, repeated in three passes. After snaking, the waist arm we reinstalled and the drain was tested for proper flow. Despite multiple passes, the main obstruction remained and the drain was still not free-flowing. Technician consulted with the customer and recommended hydro-jetting and descaling of the line as the next step to fully restore proper drainage. An additional estimate for this service was provided. Customer declined further work due to cost concerns and indicated intent to attempt self-resolution. As the blockage was not fully cleared, the original service charge was discounted to
Upon arrival to the location, I met security who called unit number to assure someone was there. Moreover, when I got upstairs, the tenants were still there from my previous visit. I got to the bathroom, shut the emergency valve off and removed the old flush valve. I got the new one situated and assured no leaks before applying the flapper. I then got it all connected and filled the tank and took a photo of the water level and after 6 mins the level held. In addition, on my previous visit, after 6 mins the level had dropped. Hence, all is well at the moment. Tech will furnish and install new 3” flush valve with flush seal and assure no more leaks. 1 year part and labor warranty.
Upon arrival, customer informed me that he was looking to replace his hot water heater because he’s going to put the house up for sale and insurance is going to recommend that he changed the heater. The heater is currently 17 years old. Customer identified a 30 amp breaker which is sufficient for the size hot water heater he has. All of the piping associated with the hot water heater and the electrical are up to code. Customer will be doing the heater changed with no permit. Customer fully understands the difference And liability. I prepared an estimate for the customer for 50 gallon heater and sent it to his email. I advised customer all he has to do to move forward is open the email and sign the estimate and dispatch will get me scheduled according to his availability. Customer was very satisfied with the estimate And said he would like to get this done by next week. Customer said he wanted to look it over, but most likely he will be using John the plumber.
Upon entering into the home, customer showed me the existing refrigerator that was still connected to the copper icemaker line. I provided an estimate to remove this existing fridge and hook up the new icemaker line to be installed on the new fridge and place the existing fridge by the road for the customer Customer stated that she only paid $1000 for the fridge so she was not going to pay that much for an icemaker line and she was going to call a handyman
Upon arrival, customer showed me to washing machine hose, bibs, and shower cartridge he needed replaced Gave customer option to install owner supplied cartridge and install two new hose bibs for washing machine Customer has one year warranty on both washing machine hose bib No warranty on owner supplied shower cartridge
Upon customer report of sewer odor emanating from the kitchen sink area, a thorough inspection was performed beneath the sink. Identified an abandoned and uncapped drain line contributing to the release of sewer gases into the living space. The abandoned branch line was properly cut back and capped using a 1 1/2 inch furnco cap to prevent future gas infiltration. Verified the integrity of all existing drainage and vent connections. Performed a functional flow and leak test on the kitchen sink drain and trap assembly—no leaks detected, all components functioning properly. Resolution: Sewer odor eliminated at point of entry. System now sealed and operating within code compliance.
Upon arrival, customer informed me that his back master bathroom had an issue. He said the shower was draining slowly and would back up if two people took a shower back to back. I asked the customer if anything else in the bathroom was backing up and he said no. I advised customer that I would probably need to snake the shower drain and he agreed. I use the K 45 drill auger to snake the shower drain. I ran 10 feet of cable. After clearing the stoppage I ran the bathroom group for about 20 minutes to make sure the drain had integrity. Customer satisfied..
Upon entry into the house, customer stated that that he just had a kitchen waste arm replaced buy another company and the water stains on the flooring will not go away. so customer walked outside and noticed the meter was continuously running. I provided an estimate to do a leak detection service. Customer stated that he was going to try to use a blower to dry the area around the kitchen cabinets to determine if it’s residual water and or if it is a slab leak
Upon arrival we greeted the customer and found maintenance to turn the water off to begin the work. We replaced the main valve, toilet angle stop and toilet. After the work was done we had maintenance turn the water back on and we checked our connections for leaks and ensured our installs were functioning properly.
Customer requested estimate for replacement of continuously running faucet in women’s restroom, determined to be caused by a faulty sensor on existing TOTO sensor-operated faucet. Provided two pricing options: (1) direct replacement with identical TOTO sensor faucet, and (2) retrofit with a standard manual faucet featuring single-handle operation wich looks similar to what is currently there. Customer to consult with building owner before proceeding. Will contact office upon final decision to schedule installation.
Upon entry into the home, customer brought us into the master bathroom and showed us the existing shower, diverter manifold and stem that he had already taken apart. Customer wanted an estimate to install new customer supply to shower, diverter manifold with trim set, matching the existing set. The customer proceeded to show us the laundry room area, which is located in the garage and customer wanted to reroute the existing hot cold and drain lines into a hall closet located just to the left of this existing location. I provided an estimate because customer did not want to move forward at this time. He is accepting other estimates.
Upon arrival, customer showed me Titan water heater that was no longer working. Customer option to install new 30 gallon water heater. Explain to customer she would need to have an electrician change breaker to a 20 amp double pole breaker and most likely pull new 10 gauge wire to accommodate new 35 W 30 gallon Rheem water heater Customer is going to talk to the office of the building and verify if she has to go back with a tank or if she can install a new tankless