Chad was great answerd all my questions did a wonderful job
Overall Experience
Quality
Price
Convenience
I needed a new water heater as my original tank was leaking water bad. The staff at John the Plumber (Mike, Service Manager; and Chad, Plumber) were EXTRAORDINARY!!! From beginning to end, they completely exceeded my expectations. I’m so happy that I drove past their business while dealing with something else. Highly recommend John the Plumber!!!
Overall Experience
Quality
Price
Convenience
Job Summary: Customer reported a leak in the master bathroom wall behind the tub, accompanied by mold infestation. Inspection Details: Performed a leak inspection, which included opening the wall behind the tub to expose the tub drain. Upon inspection, a crack was found in the tub drain, which appears to be the source of the leak. Actions Taken: *Provided the customer with an estimate for the tub drain repair. *Customer opted to attempt the repair themselves at this time. *Scheduled an appointment with Entrusted to address the mold issue. *Emailed the repair estimate to the customer for reference. Next Steps: Customer will contact us if professional repair services are needed.
Upon arrival to the location, I met with Kyle who let me in the home. I asked if he knew why I was stopping by today. He said to check the work that was previously done, I agreed and asked him to show me around. There’s two bathrooms in the home, all the emergency valves were brand new, toilets were in good conditions. Kyle moved in last year and did a lot of preventative work to the plumbing with the company. Furthermore, i filled out the evaluation forms and explained to Kyle that he can keep those for his records. In conclusion, the plumbing is in good shape.
Customer reported a cracked sink and requested an estimate for the purchase and installation of a white undermount lavatory sink. An estimate was provided to the customer. Customer was informed that a deposit is required prior to ordering the sink. They will contact the office when they are ready to proceed with the installation.
CCN - 9T72-R2YC SERIAL # 0146 DUE IN BSI 03/08 YEARLY
Upon arrival at residence, customer walked me through the side door where water heater was located. Customer requested an estimate to change out the existing 52 gallon 3800 W water heater with a 50 gallon 3500 W Rheem water heater.. Estimate was provided for water heater replacement and an additional estimate was provided for main valve and hose bib.
Upon arrival to the location, I met with general manager Ethan who was aware of what was going on. I went upstairs and removed bottom panel from drinking fountain and turned off the emergency shut off valve. Moreover, I removed old filter and inserted new filter. I then turned water back on and ran the water for about 5 minutes to get the filter acclimated. The pressure seems to be working accordingly after filter swap on the upstairs fountain. All is well at the moment. Tech will replace upstairs drinking fountain water filter.
Upon arrival to the location, I met with front desk who explained the issues. They have a total of 3 drinking fountains, two downstairs and one upstairs. The two downstairs have low pressure, and the one upstairs also has the same issue and a filter that needs changing. The fountain’s initially have good pressure but they all die down. I checked the emergency shut off on one of the fountains, and it was fully on, indicating there’s issues with the solenoid valve or regulator in dispensing the water. I recommended replacing both the solenoid valve and regulators for all three fountains. I called the Leandra who’s one of the managers and she just wanted to do the filter swap for now as she needs approval for the other amounts. I told her we will need to order the filter anyways so it can give them more time to get approval for all the work. She mentioned their members, but I couldn’t see it on my end, but I checked in with the office and they mentioned to apply the discount. Hence, I sen
Upon arrival customer had a clogged kitchen sink. We used k50 sewer cable to relieve blockage, and replaced pvc tubular p trap. We ran k50 cable 20’ in 2” clean out under kitchen sink. We tested after snaking, drain and pvc tubular drain are operating as they should. Thank you for calling John The Plumber -Shane
Upon arrival property manager showed us around the unit and stated that the owner wants all but 2 angle stops replaced. These angle stops are original to the property and most of them do not function at all and are providing low pressure to the fixtures. we also noticed that the water heater is way out of date and needs to be replaced. We have provide multiple estimates for all of the above concerns regarding their plumbing. Property manager said all this should be emailed so that the owner can decide what they want to do. (We will need a building shut down which the property manager is aware of)
Upon arrival, the customer directed us to the guest bathroom, where there is a hole in the vanity sink. The customer intends to supply a new drop-in sink and has requested our services for its installation. We were then shown the master bathroom, where the customer expressed interest in replacing the existing toilet with a higher-seated model and completing a tub-to-shower conversion. During a thorough inspection of the home’s plumbing, we identified several additional issues: Angle Stops: All angle stops throughout the house are frozen and corroded, necessitating replacement. P-Traps: The P-traps under the kitchen sink and both vanity sinks are in poor condition and require replacement. Kitchen Basket Strainer: The kitchen sink’s basket strainer is also in poor condition and should be replaced. Additionally, an inspection of the water heater revealed it is nearing the end of its expected lifespan, and we recommended replacing it. Comprehensive estimates for all requested services a
We will replace both angle stops under guest vanity sink due to leaking. We will replace them with quarter turn angle stops Replace 8 Angle Stops: Objective: Replace 8 existing angle stop valves, which control the water flow to individual fixtures, such as sinks, toilets, and other plumbing connections. These valves are typically located under the sink or behind fixtures. Reason for Replacement: The current angle stops may be worn out, corroded, or malfunctioning, leading to leaks or the inability to properly shut off water flow to specific fixtures. Procedure: Shut off the main water supply to the house. Remove the existing angle stops and disconnect any affected plumbing lines. Install new angle stop valves that meet modern plumbing standards, ensuring the correct size, material (e.g., brass or corrosion-resistant), and appropriate functionality. Test the new valves for proper operation, ensuring there are no leaks when water is turned back on. Check that the installation complies w
Clogged toilet in women’s bathroom, paper towel clog caused toilet to overflow. Also repaired the toilet parts as a courtesy due to our relationship with retro fitness.
Upon arriving customer informed me that he was looking to replace the old heater in his unit. Heater is from 2006. Customer also had a 3/4 main gate valve. I advised him we would replace it. Also advised customer that we would need to bring the new heater up to code by providing a switch box with the install. Also included permitting price in quote.
Upon arrival customer had a leak in her main water supply, within 3’ from meter box. We excavated around pipe, determined that the roots surrounding pvc main line put pressure on piping to break at male adapter connected to meter valve. We made repair waited for set time of glue, and turned on meter valve. Tested for leaks, line has been repaired. Upon further inspection main valve to supply home is old style gate valve and needs to be updated to a 1/4 turn ball valve. Estimate provided Customer declined photos of water heater at this time. Thank you for calling John The Plumber!
We came to condo to diagnose the issues. Upon visit there were multiple issues of HIGH CONCERN! Water heater is old and rusty and leaking from base, main valve is old style gate valve and needs to be updated to a 1/4 turn ball valve. All emergency stops are old style turn handle valves and need to be updated. Kitchen faucet is broken at sprayer and needs to be replaced. Toilet has to be pulled and reset. Toilet does not fill or flush, will need a minor rebuild to be able to use. Again these issues are of high concern! Thank you for calling John The Plumber! All estimates are provided