Great service. Professional and experienced. They diagnosed and repaired our leak within 3 hours of our call, clean up, and gave us great advice.
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Carl arrived within 2 hours of me requesting service, and completed the work in under an hour. He provided his recommendations but was not pushy for anything that was not a necessity. Friendly and professional.
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I have used many plumbing services over the years and John the Plumber is the best I have found! They were very attentive from the first time I called and fit me in the same day. The technicians were knowledgeable and very respectful of my property. They were able to identify my issue and make recommendations.
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Awesome job! Would recommend 1000%
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Josh from John the Plumber arrived on time, was extremely professional, knowledgeable, and efficient.
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Assessed the problem effectively and came up with a solution
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Good service and professional but for a high price- to unclog my kitchen sink-no emergency and less than one hour— was charged $429.89
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CCN: 6A44-U6ZB SERIAL: 414061 DUE 07/13 YEARLY
The customer contacted us regarding a leaking toilet. Upon arrival, we conducted a thorough inspection of the unit. The issue was identified as a faulty toilet flapper that was allowing water to leak from the tank into the bowl continuously. This leak caused the fill valve to cycle repeatedly in an attempt to maintain the proper water level in the tank, resulting in constant water flow and potential water waste. We explained to the customer that while replacing the flapper is a common solution, in this case, it might not completely resolve the problem due to potential additional wear or malfunction in the fill valve assembly or other internal components. Therefore, we provided an estimate for a minor toilet rebuild, which includes replacing the flapper, the fill valve, and performing a full flush mechanism assessment to ensure proper operation. During the consultation, the customer expressed interest in upgrading to a modern smart toilet unit. The customer indicated they would supply t
Upon arrival we were shown to the disembowling room were the leak was located. They already opened the wall and started chipping concrete. We informed them that we would have to perform a leak search and were told that the owner is going to call his own plumber.
On arrival customer stated he had the house fumigated and now the water heater is not heating. Relit pilot light on 40 gal tall natural gas heater in laundry room. Tested work good.
Upon arrival, customer stated his care taker has plunged the toilet and wanted to make sure toilet was operating properly. We proceeded with testing toilet and toilet was operating as it should. Thank you for calling John The Plumber -Shane
On arrival the customer showed us the kitchen sink backing up. I wrote an estimate to snake the waste arm to clear it. The customer approved the estimate and I began the scope of work. After completion I tested for leaks in the tubular p-trap and that the stoppage was cleared. At this time everything is working properly with zero leaks. No warranty on stoppage
Upon entry to the house, customer showed me a hole in the ceiling due to a leak. I provided a leak detection estimate. During my leak detection I filled the shower pan as per picture taken and I removed a portion of drywall on the ceiling and located a half inch CPVC hotline that had a slow leak. I proceeded to write an estimate to fix the leak. Customer agreed and customer verified. Everything is in proper working order. with no leaks.
Customer call John the plumber out today because they have a sewage back up that is causing the toilet to gurgle and sewage water to come up from the bathtub based on technicians findings he concluded that the issue is customer has a mainline blockage and in order to clear this blockage technician will have to sneak the bathroom line from the vent stack on the roof. Customer agreed to go with option one over the phone. Technician had to wait for the tenant to come back into the home before he started any work with the clearing of the drain because there is no power in the outlet located outside. After tenant tenant arrived, technician already had the equipment set up on the roof, and proceeded to clear the stoppage. The line was backed up due to the condition of the cast-iron in toilet papers. Single story drain clearing from roof vent (Up to 75 feet) DRAIN LINE LOCATED & HAS ACCESS ALREADY/ RUN K-60 CABLE THROUGH ROOF VENT. PRICE INCLUDES 1 ATTEMPT
Upon arrival, the customer was experiencing a main line backup. We accessed the line from the roof stack and ran approximately 65 feet of cable in an effort to clear the blockage. We were successful in clearing the line. Afterward, we thoroughly tested all fixtures for proper functionality, including flushing all toilets and running the showers to ensure proper drainage and flow throughout the system.
During my initial investigation throughout the entire house, the only two items that are having issues with draining is the master bathroom Jacuzzi tub and the master bathroom shower. Everything else is draining properly and is in need of service at this time. This estimate is to provide a snaking service for the master bathroom Jacuzzi tub along with a sneaking service for the master shower. While attempting to clear the Jacuzzi tub, I came across a big root ball. I confirmed that it was a root ball with the camera. I did not charge customer for the camera service. I explained the situation on the recorded tablet line and she said at this time all she wanted to do was proceed with the stoppages and not deal with the root ball in the Jacuzzi line. Customer stated credit card is on file for office to charge card.
Upon arrival customer had a crack in his whole home filtration. Since we don't install plastic housing water filtration systems we will install with no warranty on parts or filtration system. Estimate provided for installation and to replace main water shut off. Thank you for calling John The Plumber -Shane
Upon arrival to the location, I met Diane, whose elsie daughter. She allowed me inside and took me the master bathroom. She began by explaining the insurance company was out looking at the apartment and flagged this drainage due to the tape around the p-trap. Elsie has been at the apartment for 7 years, there’s no shut off for the unit, and the water heater was changed when they moved in. I told Diane we could take care of that issue under the lavatory today, and I proceeded to show her an option which she approved. Moreover, I got what I needed to make repairs and got back upstairs. Furthermore, after making repairs, the bathroom drawer was giving issues, had to make some adjustments to accommodate new drain. In addition, I showed Diane, tested for leaks and none were found. In conclusion, all is operating accordingly at the moment. Replace P Trap under lavatory REMOVE EXISTING P TRAP AND INSTALL NEW PVC P TRAP. 1 year part and labor warranty
Upon arrival we were shown to a leaking emergency shutoff Valve on a toilet. We advised to replace the remaining old style emergency shutoff Valves due to the same thing might happen with those. For today, the customer agreed to replace the leaking valve only. After installation we turned the water on to ensure the valve was operating properly and leak free. Heavily suggest replacing the 15 year old water heater and the remaining old multi turn style emergency valves
Upon arrival we were shown to a leaky three handle shower, faulty laundry Valves, 5 seized emergency shutoff Valves, a customer supplied kitchen faucet, a customer supplied bathroom faucet a failing toilet fill Valve, kitchen needing drain lines and also one of the bathrooms and we also discovered A gate valve for the main. An estimate for this was work was agreed on and today we did everything besides the shower valve and the customer supplied bathroom faucet. We extensively checked the work we completed today for leaks and proper functionality. Everything is working properly and leak free. We will come back Friday to complete the rest of the work due to the customer supplied bathroom faucet being delivered Thursday. Came back out today to finish the job we started by replacing the shower valve and customer supplied bathroom faucet. After installation, we ensured there were no leaks and the new shower valve and bathroom faucet were operating properly. After, we were informed the gas
Upon arrival, customer showed me water heater that was not working and needed to be replaced Gave customer option to install a new water heater with emergency shut off valve Customer will be contacting electrician to perform code. Correction electrical work, then we’ll call us when ready for inspection. Customer has six year warranty parts and labor on water heater One year warranty on emergency shut off valve for water heater