12/24/2025 I returned to install the warranty blower motor. I tested the system in heating and cooling to ensure proper function in both cycles. Originally the unit wasn’t using the industry standard high speed for cooling. This is likely what was causing the system to freeze. I wired the cooling to use the high speed. I observed that the unit was only producing a 16 temperature drop in cooling. Likely the system was never topped off when it was installed. There is a room that is uncomfortable due to duct design. Customer is going to leave the bedroom door open more often to see if adding a return will help address the comfortability issue without redesigning the ductwork. System is heating and cooling upon departure.
