824 S Central Expressway, Suite 100
Anna, TX 75409
903-482-4900

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Shelby S.

Shelby S.


Job Checkin

Upon arrival, I found that the outdoor unit was giving an L6 code. This code indicates that the start relay is open. This is typically an indication that the capacitor has failed. I tested the capacitor and determined that it was no longer working. It was reading 14/35. During the visit in January, I discussed with the homeowner about the part. With the parts/labor warranty, the part had to be fully failed to be covered. Therefore, the customer decided to wait until the failure occurred. The customer is having an humidity issue. The humidity is around 70% in the home. I searched through the eco bee thermostats and found the overcool function to assist in pulling humidity. I set the overcool function to 2 degrees. I put in a price request for a dehumidifier in the case that the overcool does not help. The unit is a 4ton and the home is 2892sq ft.