Upon arrival, I found the outdoor unit not coming on and making a humming noise. I quickly turned off the system disconnect. I found the capacitor bloated and dead on herm and fan. I installed a 45/5 capacitor for testing purposes and began checking the system out. I discovered the contactor is heavily burnt, the unit is starting with a high amp load, and the system is low on R410a. The outdoor unit is from 2006. After speaking with the customer, they elected to replace the capacitor and have a comfort advisor come out to go over system replacement options. Comfort advisor scheduled for 9/30 between 10am-12pm.
