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Cool Air came through once again with fantastic service for my air conditioner. Troubleshooting and repair is their specialty.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Although tech explained everything he found and recommended - AC is still not working right! Not fixed. Tech said he was calling back tomorrow after talking with manager.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Install S30 due to defective Icomfort covered under warranty
Install listed furnace. Replace 5 attic duct runs. Permits and HERS testing included. $7,469 paid to Lowe’s. Customer receives $175 from Lennox bringing total to $7,294 0% Finance Options= Lowe’s Card 12 months 0% interest or Service finance 18 months 0% interest
Arrived on site to perform fall tune up on a 2017 Lennox system. Furnace and Evaporator coil located in attic. Client stated no issues just wanted filter checked out. Cycled heating mode and system operational. Found new ducting used and good condition. Filter is dirty which is causing airflow restriction in system. Recommend replacing filter to prevent air flow restrictions and reduce amount of dirt entering system. Blower assembly is good light dust. Wheel is good. Blower motor good. Amp drawls on both blower and inducer motor are both good and in range. Evaporator coil is good at this time. Heat exchanger is good. Drain lines are good and draining. Temperature rise is in range and heating. Recommend adding a whole house cleaning and purifying system to help keep system and home clean as well purifying air in home for a better air quality. No protection on high efficient systems. Recommend adding a surge protector on unit to protect it from getting damaged but electrical shortages
Performed AC/furnace maintenance on 2012 carrier system. Upon my maintenance there were a few points or concerns that need to be addressed. 3 ton carrier condenser downstairs- 1. Found a secondary motor control was becoming Week on fan side and hermetic side terminals 2. Condenser fan motor slightly leaking oil from bearing 3. High voltage really showing signs of pitting and burn marks about 90% on contact point 3 ton carrier condenser upstairs- 1. Also found that secondary motor control was becoming week on hermetic and fan side terminal 2. High voltage really showed about 75% pitting and burn marks on contact point 3. Condenser fan motor has leaked out a significant amount of oil from bearing 4. Motor is coming close to over amping from what’s recommended on specification of data plate. Furnace upstairs- 1. Flame sensor has developed carbon buildup and formed a green coat, This can interfere with heating start up 2. Found multiple heat spots located on heat exchanger due to low
Upon arrival performed maintenance on 1 year old lennox system. Verified system is in working order. Cycled heat on and off. Replaced filter that client provided. Dusted off electrical components and wiped down furnace cabinet. Amperages throughout system are in very good condition. Advised customer to start using merv 16 filter for higher grade filtration. Indoor motor and wheel are in very good condtion. Amp draws on compressor & fan motor are in very good conditon. Refrigerant levels good . Temp splits good. Coils are clean. Dusted all electrical components inside of service door for ac. Secondary and primary motor controls are in very good condition. Was not able to fully wash condenser, water hose was not long enough to get to condenser. Cycled system on and off, system is in very good condition, install good did not need to fix anything . Disconnect and whip good. Fuses good. System was reset tested & fully functional upon departure.
$800 Lennox rebate back to customer brings total down to $25,210
Remove existing furnace and plenum and install new high efficiency Lennox furnace and evaporator coil. Properly plumb drain lines. Clean and flush existing refrigerant lines. Extend lines to existing rooftop pad. Add quad breaker in panel for 220v electrical run to rooftop. Crane service included 25 ft up and 40 ft in. (Crane service will be larked in front of garage 1,2,3 for 30 minutes for the ac lift to rooftop. Lowe’s card 5% discount (-$495) after discount $9422.00
Arrived on site to perform diagnostic on 20 year old carrier system. Tenant states that system is not cooling. The breaker tripped last night and he has not been able to reset it back on. I reset breaker off and flipped it back on. Cycled system for cooling. Unit came on and started cooling. Performed evaluation of system to see what had caused the breaker to trip. Primary motor control is burnt and pitted at contact points. Secondary motor control is within range for both compressor and fan motor. Compressor booster kit is still in range and operating. Refrigerant levels are in range and system is producing proper temperature split. Amp draws on compressor are very close to over amping. As the day goes on and it gets hotter outside, amp draw on compressor will also go up and can potentially trip the breaker again. This is due to systems old age and inefficiency. Performed attic inspection. System burner door is missing and no longer on the unit covering the heat components. The system
Tested system for operation. Ran cooling mode and measured temperature splits. Inspected the filter and the safety switch in the attic. Measured outdoor amps and voltages. Tested pressures and battery cap. Found no faults on the system at this time and system is working properly. Tested the heat as well.
Performed diagnostic on 2014 system. System is leaking water on to ceiling. Found a crack in main drain pan at the primary connection port. Because this is part of the drain pan, the whole pan has to get replaced. Can not replace pan without pulling off evaporator coil. Evaporator coil will have to be unwelded and refrigerant would need to be pumped down. Andrew will be quoting and emailing customer a estimate. Emailing information over to Andrew.
WARRANTY. Found battery cap failed. Replaced under manufacture parts warranty. Charged deductible for labor and warranty processing. Unit operational upon departure at this time. Customer declined additional recommendations.
Upon arrival performed maintenance. Outdoor system was washed out. Secondary motor control in range. Refrigerant levels and temp splits very good. Surge protector in great shape. Circuit board and electrical connections good. Signed customer up with esa plan. Filter was replaced. Left extra filter for client. Indoor motor good. Indoor blower wheel has small dirt build up. Evap coil very clean. System was reset tested and fully functional upon departure.
Arrived on site to diagnose problem with current thermostat as client was having issues operating it. Spoke over with client and issues and she stated she was not given a user manual on system. She wanted to also learn how to use system. Now to display current temperature in home. Was able to get client to understand how system work. Client is okay with leaving current thermostat she has. Was able to show her how to operate it and was operational as well show her how to keep set temperature and displays current temperature in home. Gave client info and users manual for her system as well a user manual for her thermostat she currently has. Cycled system to ensure system operating. System is operational upon departure.
Found system to be leaking from drain pan. Drain pan is completely covered with orange built up debree. Causing water to drip from side of drain pan. Per Andrew we do not install these drain pans.
AC MAINTENANCE. Found system operational upon arrival. Replaced hepa filter with customer approval. Blower is clean. Evaporator is clean. Duct is in good condition. Washed condenser coil. Freon levels ok. Temp split ok. Compressor amp draw is good at start and run. Condenser motor amps are good. Bearings are ok. Motor control ok and within range. High voltage transfer relay in good condition. Unit operational upon departure.