Still not working. Technician spent 2 hours but was very professional.
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Great job, very satisfied with the job and very friendly.
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I appreciate that Jimmy was able to come out so quickly and take care of our unit efficiently. We would use your company again.
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My technician was very polite, and pleasant to deal with. He did a great job and was very thorough.
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First of all I thought when they were coming out for an estimate it was only gonna be $100 I wasn’t aware that if it took two hours or three hours which the time was it written down correctly that it was going to cost me 300 I was quoted $99. Second of all it took three visits and after three visits they were talking thousands of dollars I could go on and on but my air-conditioning was fixedAt a cost of $1400 not the estimated thousands of dollars they were telling me
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Dave provided a great service and his experience and workmanship showed in diagnosing and correcting an issue the previous installer had created. Very knowledgeable and an outstanding technician.
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Jimmy came and diagnosed another condensation leak, fixed it and guided me though the process of isolating where the leak was from and steps to take to eliminate the cause.
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Found water leaking from Condenser in attic, scheduled appointment and was there next day. Jimmy did an incredible job, was able to isolate the problem and fix it quickly and professionally. Very happy with the service!
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Arrived on site to preform a 20 point maintenance inspection on a air handler/ Heat pump. Upon arrival unit was in heat mode, open up unit and took a total amp draw for the unit, amp draw was within the desired range for this unit. Inspected air handler control board, nothing was out of place all connections were tight and in the proper terminals. Temp rise was within limits and unit was not over heating. Checked and cleared condensate drains, drains were clear at the time of maintenance. Checked the outside unit, I opened the unit and took a compressor amp draw, compressor was within range, inspected all other electrical components and boards on outside inverter unit. Opened bar screen on outside unit and rinsed and clean entire unit. Unit was operating upon departure.
When I arrived, I was told heating wasn’t operating. I started diagnostic and found three error codes on thermostat. All communication errors not finding smart hub or zone board. I re wired new bundle from smart hub to zone board. That didn’t solve issue. I grounded out all wires that were extra in bundle and that didn’t resolve issue. Need supervisor to come out to correctly diagnose issue to clear all three error codes.
Add heat strips to package unit along with running power.
When I arrived, I was told heating works on and off. The unit doesn’t have heat strips added to air handler. Unit will need heat strips for a supplemental heat source to help a heat pumps heating output when the outdoor temperature gets really low. Since it has been really cold, there is not enough heat in the outside air for your heat pump to do job alone.
Preformed a 20 point inspection on two split systems, both were operational and functional when powered on. Went through electrical connections on both systems and checked safety limits. Both systems electrical connection were good and within range nothing was over amping or drawing to many amps. All safety limits functioned properly and were operational. Static pressure on both systems were high, recommendations were made to the customer to address static pressure and ducting. Condensate drains on both systems were clear and draining. Combustion gases were venting properly on both systems and were no leaks in the flue vents. Over all both systems were in good condition, other than air flow and ducting which we addressed with the customer.
Arrived on site to diagnose a noise complain on a 2 year old Samsung unit. Spoke to tenant and owner and they stated out door unit would make a beeping noise. Upon arrival spoke with tenant and had her show me the unit. Found it to be a mini split. They stated since that night and day. Unit hasn’t made the noise since and they just wanted to ensure there is no issues happening. Cycled unit and unit turned on and was operational. Unit was blowing good airflow and heating home up. Inspected out door unit and unit is running as it should. Unit is heating and in range of Temperature. Advised and had supervisor look over video tenant took. And he stated unit is working as it Should that noise they are hearing is how the unit operates. Unit is operating as it should. Advised tenant and she is aware. She stated she wasn’t getting good airflow in her sons bed room. inspected all vents and found no issues with airflow. Called her back into sons bed rooms and had her check the vents and she
Returned to install txv. Rediagnosed to confirm issue. Issue is at outdoor txv valve, restricting refrigerant in heating. On these models, txv is directly welded into line drier, which should both be replaced together. Line drier was not included in parts sent from Lennox. Need to have them send complete parts and return to perform repairs. Homeowners were very understanding. System not operational upon departure.
Upon arrival replaced defrost board. Tested system and system has a restriction in TXV. Tested filter driers those are good. System goes into high pressure 620psi and shuts off in heating mode. Client is gonna all last company to fix there problems. TXV restricted .
Arrived on site to perform diagnostic on heat pump unit. Unit is not heating, and thermostat is displaying no power on screen. Checked indoor air handler electrical and components. Found that unit was getting low voltage power, but not low voltage was not present. Found bad transformer that was not converting high voltage to low voltage. Also found that indoor unit does not have a service disconnect in attic, which leaves the unit unprotected to electrical damage. No surge Protection as well. Ductwork is in very poor condition as well. Went over findings and recommendations with homeowner over phone. With approval went ahead and replaced transformer at indoor unit. Restored power and cycled unit. System is now heating, temperature split within range. Signed up for maintenance program. System is operational upon departure.
Performed maintenance on Heat Pump unit. Cycled for heating. Replaced dirty filter. Temperature split in range. Checked unit electrical and components. Primary motor control in good condition. Secondary motor control in range. Thoroughly washed out condenser coil inside and out. Cycled system, system is operational upon departure.
Upon arrival performed maintenance on 2021 Lennox system. Found coils extremely dirty. System did not have any room for breathing. Amperage’s we’re high in compressor when restricted but dropped when restriction was taken care of. Filter needs to be swapped out. Did not have that size on van. Advised moving up to merv cabinet to filter more. Washed out coils. Tested electrical connections. Systems is in good condition. Client not home worked with son.
Upon arrival performed diagnostic. System is not kicking on, is stuck in low pressure switch. Even when restarting entire system. Jumping switches. And nothing. Client had TXV replaced Oct 28. And tech said he couldn’t get it to kick on anymore. Ordering from Lennox. And gonna continue diagnostic when new board is in .
Upon arrival system was operational. Checked outdoor unit because system is a heat pump. Pressures were high due to temperature outside. Amps were in range, washed unit from inside out secondary motor was in range but on the lower side. Safety switches were functioning properly. Moved to the indoor unit blew out condensation line and ducts were good , blower wheel was free of oil and debris. Upon departure unit was heating and operational.
Technician arrived to perform tune up for heat pump -Condenser was cleaned off -Refrigerant levels are within range -Blower motor clean and working properly -Filter will be replaced next visit -System is fully sealed, no air leaking -Surge protection was installed to protect S30 thermostat from electrical surges -Disconnect to air handler was also replaced as there was a broken screw and thread, causing the wire to be loose -The wire was very charred -Disconnect was replaced, everything is protected and safe now
Arrived on site to perform spring tune up on 2 units unknown age of units. Looks original to home. Cycled both units and both are operational. Filter where just replaced by client. Washed out condenser coils inside and out. Checked fan motors and one is seizing up and other is at max amps and is going to be seizing up In Future. Secondary motor control was weak and going bad on small condenser. Big condenser secondary motor control is new and looks as it was just replaced. Both primary starters are in range. Checked compressor start up and run amps are in range just high. Checked pressure and found both units holding charge of r-22 and is in range. Units are heating and cooling. Advised to client units are old and have wear and tear and advised can run but just will be having issues in future. He is aware and he stated he is just tend to ride it out. He is aware of his recommendations and repairs. He did declined and just wanted to hold off. Cycled both unit and both units are operat