Dave provided a great service and his experience and workmanship showed in diagnosing and correcting an issue the previous installer had created. Very knowledgeable and an outstanding technician.
Jimmy came and diagnosed another condensation leak, fixed it and guided me though the process of isolating where the leak was from and steps to take to eliminate the cause.
Found water leaking from Condenser in attic, scheduled appointment and was there next day. Jimmy did an incredible job, was able to isolate the problem and fix it quickly and professionally. Very happy with the service!
We got our entire HVAC system updated and installed two years ago with Cool Air Solutions. They also helped us get new, energy efficient windows, which qualified us for a state rebate. From the technicians who handled the install to the service providers in the office, every person went above and beyond. When the city came to inspect and sign off on our project, the inspector said he’d never seen a cleaner install and asked us to pass on Cool Air’s info since he needed to update his own HVAC. Here we are two years later for our complimentary service, and the same high standard of care and service is clearly evident. Thank you to the office team for following up and reminding us about our service, and to Jorge for being a great technician!
Jorge was very thorough and informative in his diagnostic check of the A/C.
Very professional and knowledgeable
He was friendly, knowledgeable, and did it good job.
ServiceWas just as described Michael came out and did a thorough inspection and maintenance on both my units. He was courteous and professional. I would have cooler come out again.
Tyler was congenial and efficient.
We love the techs. It feels like such personal service and most times we get the same person with each visit.
Getting a system up and running out here in Canyon Lake
Upon arrival performed diagnostic. System is cooling has a 20 degree split. Indoor coil is very dirty and a lot of restriction. Duct work is original to home. Indoor motor leaking excessive amount of oil. Outdoor refrigerant levels look good. Amperages on compressor are 18 running amps. Condenser fan motor leaking oil. System has 2 wire hardstart kit. Replaced 20x25x1 filter. System needs repairs and deepmcleanings to get system to work properly. Home owner is working and will get with his team to look over repair options. Office to take diagnostic over phone please.
Arrived on site to diagnose air flow issue on a 3 zoned heat pump system. Inspected all zones and thermostat. Inspected attic and indoor air handler. Inspected system operation. Inspect out door unit. Che led refrigerant pressure and inspect ducting layout and duct sizes. The summary of findings are as followed. Air handler 1. Found no very low air flow to master room zone 1. 2. Found duct to master bed room to be undersized and not providing enough air flow to bedroom. Should have another return vent in home. 3. 4 ton unit with only 1 return on first floor and is under sized creating high static pressure within system. 4.Found air handler ducting to be using old gray flex ducting and is in bad condition as part of the ducting insulation is falling part losing cold temperature in attic. 5. Ducting lay isnâ€™t the best design for home and system for proper airflow. 6. Found 10 inch damper for zone 3 will not open or close allowing all cold air to go to zone 3 since it is always open
Quality control check
System is not draining. Breather was capped. Emergency drain has water inside. Could possibly be cracked pan or not even system.mcould not really see inside coil, no light inside attic. Spoke to Andrew to send install back.msystem is 4 days old. Checked refrigerant chargebvery good. Need to come out as soon as possible. Water just stays stuck in primary drain does not drain out, have to push water in manually.
Arrived on site to diagnose a no air flow issues on a 2003. Upon arrival spoke over with client they stated they have been dealing with home warranty for months and time after time again they can not figure issues or provide repairs options. They been dealing with home warranty for month and wanted a second opinion as to whatâ€™s going on. She stated master bed room and is not getting any air flow. It when they turn on the master thermostat is get extremely cold Downstairs in zone 3. Advised them I would have to advanced trouble shoot and see whatâ€™s going on with zones and as to why it is no cooling in master bed room. Found out that they do have a bad damper that is in zone 3 that is not closing or opening properly and is open at all time and is why they get so much cold air to zone 3 when they run master bed room zone. As well found out ducting in master bed room is in really bad shape and is losing the air possible in attic. Tested one more time and did identify that zone 3 damp
Found system operational upon arrival. Tenant stated the unit was taking a long time to cool and sometimes the air felt a little more luke warm. Inspected Payne heat pump and was only able to access one port to check refrigerant pressures. The high pressure service port began to leak heavily as the cap was being unscrewed. Only got about halfway before it was too much. Screwed cap back on. Took pictures and uploaded. Tenant was also able to visually confirm. Inspected attic and air handler in the attic. Duct is gray flex duct that is deteriorated and losing the external layers of insulation. Heat pump and air handler are original to the home (1986). Home is slightly over 1600 sq ft. Customer (homeowner) approved adding some freon to help for now. She wants to get replacement options. Having supervisor call her to coordinate and arrange details. No warranty on Freon leaks. Freon leak rate can vary. Unit cooling but struggling upon departure.
Upon arrival performed maintenance. Outdoor system is a 2 year old Lennox system. Refrigerant levels in very good condition. Outdoor system was opened up completely and washed out. Primary & secondary motor controls good. Compressor and fan amperages in good condition. Replaced 20x30 filter. Duct work is not sealed, airflow seaping out of joints. Return duct very dirty. 1. Ducts are not sealed 2. Washed outdoor condenser 3. Checked all electrical components. System was reset tested and fully functional upon departure.
Arrived on site to perform diagnostic on a 2013 Maytag system. Unit keeps turning on and then off. Upon arrival spoke to client about whatâ€™s going. She stated 2 Fridayâ€™s age unit would turn off and on and would feel not as cool. Sheâ€™s says everything work except out door unit would turn on and off and even at time for a couple hours. Inspected indoor unit. Filter was dirty but client supplied her own. Evaporator coil is good and clean at this time. Found temperature split to only be at 16 degrees cooling. Checked out door unit and checked refrigerant pressure. Found unit to be low and is tripping low pressure switch. Advised client I would have to add refrigerant to bring pressure back to range and system cooling in range of 20 degrees and cooling. Went over recommendation and repairs. Client only wants to charge system up at this time. She did declined all of their recommended work at this moment. Charged system up with 3 pounds and got pressure back in range. System is now cool
Upon arrival performed maintenance on 1 year old Lennox HP. Opened up system completely coils were in very dirty conditions. Washed out coils & outdoor caging. Electrical components and circuit boards in very good condition. Temp splits are good. Filter was replaced. Indoor motor good. Insulation levels in attic very good. Duct work very good. Indoor coil good. System was reset tested and fully functional upon departure .
Install 12k BTU in living room and kitchen, install 9k BTU in each bedroom
Perform diagnostic and found that breaker in breaker panel was bad. Client will be going through deck electric and replacing the breaker.
Found that the unit was not leveled properly causing the coil to drain on the inside insulation of the unit.
Performed ac diagnostic today on Goodman air handler, found that air handler had been leaking from supply Plenum. System was sealed on return Plenum last diagnostic. Found that static pressure was 1.20 in total from return to supply. Primary drain line was cleared along with drain pan no signs of crack. Condensation may be building up on walls of air handler causing droplets of water to leak onto the bottom of air handler cabinet, ductwork should be evaluated for any type of restriction if this condition continues. System was sealed from supply Plenum to return.
Performed AC diagnostic today on heat pump. Found primary drain line was clogged up and draining through return Plenum. Vacuumed out primary drain line from outside and And blow two co2 cartridges through. System appears to be draining properly upon departure.