Daniel answered all my questions to help me better understand our system and the services he was providing. He made great recommendations to help protect our investment and extend the life of our system. He was thorough, professional, and friendly. I know we're in good hands with Daniel and all of Cool Air Solutions. Highly recommend.
Had a great experience with Shane. He was very professional, polite and explained everything in detail. He knew what he was doing and I am very pleased with the work.
Cool Air replied promptly to my call for help with my furnace. The technicin, Luis Mendez arrived punctually, was friendly and respectful, and very knowledgeable. He quickly diagnosed the issue with my heating system, ordered the part and returned as soon as they arrived and completely repaired my furnace. The whole experience was very positive.
Cool Air called me as soon as I submitted an email to Angie's List. Their technician, Luis was here first thing the next morning, diagnosed my problem and got repair underway immediateley. The girl on the phone--Ashley--was SO good--professional and friendly, and kept me informed throughout!
Very helpful and knowledgeable.
The service was great. The technician was phenomenal.
Upon arrival performed maintenance on heating system. System is a Lennox heater. System has been cycled on and off. Thermostat is in working order. Dusted off all electrical components. Filter is good and clean. Flame sensor was cleaned. Amperages throughout system are in range. Static pressures are in manufactures range. Heating system cabinet is in very good condtion. Waxed furnace caging. Inducer motor and blower motor are very energy efficient. Recommended adding another surge protector indoor to clients furnace. Filtration is very good, keeping inside of blower cabinet clean. Circuit board and electrical connections good. System is operational upon departure.
Performed furnace maintenance on two systems Lennox heaters. House has two heaters informed client that next time renewal occurs they will be charged for two system due to an error on our part for only signing them up for one. Furnace a Maintenance checked out properly. System was covered in dust and debris inside the indoor blower cabinet. Client mentioned before they did have washable filters that were replaced with Merv 8 filters by the last technician. Informed them that 5 inch filtration Will improve Indoor Air quality And keep system Cleanly. Presented Merv 11 filter rack upgrade and clients would like to hold off at the moment due to pricing. Will be emailing over information system is fully operational and heating upon departure filter sized for client: x2-20x30x1, 14x14x1, 12x24x1
Technician arrived on site and installed new s30 with smart hub. Thermostat would power on but there was still communication errors. Found that previous company had improperly wired zoning control board and wirings going to the indoor unit. Had to replace all low voltage wiring. The furnace connected and was heating. Still no cooling. Found a defective float switch that was cutting power to the outdoor unit. Bypassed it and the outdoor unit came on. Unit is now heating and cooling properly. Found no surge protection on the unit. These units are communicating systems with a total of 4 control boards. Expensive ones too. Itâ€™s strongly recommended that surge protection is installed on the equipment.
Tech arrived on site. Started combo tune up on system. Inspected furnace. Components are all in working order and clean. Ducting and insulation is older. Some ducts have small punctures In it, nothing major. Airflow is strong through the house. Temperature rise is good. Started cleaned condenser coils outside. Once cleaned inspected electrical. All components are working good. Temp split is good. Scheduled follow up call @ 2 to get CC for maintenance plan.
Installed drain pan, safety switch and re did condensate lines. Tested Lines with a gallon of water it is flowing good. System was operating at end of appointment.
Performed Furnace maintenance on a 1995 carrier. Systems temperature split is 65 degrees. Static pressure is high at .9. Inspected heat exchanger for hot spots or cracks which looked okay at thus time. Flame sensor was cleaned. Gas valve was tested. Condensate pan has still water in it, condensate lines need reworked and unclogged. Blower wheel is heavily rusted. Blower motor is ok. Battery cap for motor is out of range and replaced today. System was running at end of appointment. Returning with a drain pan and to slightly re work the condensate line.
Lose wire came off secondary control causing motor not to run. System is operational, replaced all filter client provided as they did not have last time.
Tech arrived on site. Installed new smart hub. S30 powered up. S30 would come up offline. Could not get into settings. It was locked out. Need to order new S30 with new smart hub.
Performed AC diagnostic On Bryant condensing unit for downstairs. Upon arrival client stated that repairs have recently been done on downstairs unit and noticed about a couple days ago it was no longer blowing cold air and was not drop in temperature on the thermostat. Found the outdoor condensing unit for downstairs duel secondary motor control is defective on fan side terminal. Installed new duel secondary motor control and fan motor is operational. Asked client if any power outages have occurred recently into his knowledge she has not seen. Client is aware that system is old and repairs are Band-Aids for the meanwhile. System is now cooling turn for winter maintenance in the fall
Assisted mike with evaporator change out Replaced the evaporator coil. Braised with nitrogen and clean copper connections. Pressure tested system for leaks. Pulled vacuum below 500 microns and charged additional r410A into system. Tested and confirmed proper supply temperatures.
Performed AC maintenance on a Lennox condenser. Systems cooling temperature split is 20 degrees. Filter was changed today with 20% off per office request. Indoor blower is clean and amping ok. Condensate lines are clear and pump is working well. Outdoor unit was chemically washed. Starting components are within range. Compressor and fan amp readings were recorded and are ok at this time. Refrigerant level is ok. Electrical protection was installed today. System was running at end of appointment.
Upon arrival found motor to not be up and running, found secondary control to be low, client has a turbo 200 capacitor that has another terminal for 5 mfd. system is operational. Blower wheel is dirty. Filters are extremely dirty. Secondary control inside is weak. System is operational and cooling with a 20 degree split. Property manager will call if home owner wants to do membership.
Found uv leak dye in the evaporator coil. This is a manufacturer leak and the coil and labor is covered under warranty.
Upon arrival performed maintenance on hvac unit. Client says system is working well, cools home efficiently. Opened up condenser and washed out coils, also took all debree that was getting stuck on caging. Gave system a clean wash. Primary and secondary motor controls are in range. Hardstart kit is in working order. Refrigerant levels are in range. Temp splits are good. Merv 16 filter client just replaced. Blower wheel has minor dust. Client knows she needs to replace in soon, but wants 2 more years. Advised we can keep on maintenance program so if anything pops up we can catch before it breaks down.
Tech arrived on site. No power to the S30. 24v AC was going into the smart hub but no 12DC was coming out. Need to order and replace smart hub. Itâ€™s possible the S30 is defective as well. Will confirm once smart hub is installed.