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Patrick and the whole team were professional and courteous it was a pleasure having them in our home!
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I would refer everyone I know to Cool Air
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Quick and clean job. Jorge Was very knowledgeable and professional.
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Kendall exhibited top notch customer service that greatly exceeds other competitors I’ve dealt with. He took his time to explain EVERYTHING, and was very prompt! I felt completely safe with him in my home especially being a woman alone with my child. He even went above in device by providing flying information once I read his bio and expressed my son was interested in becoming a pilot. Kendall not only provided a point of contact but, also wrote down a book he should read. Now, cool air solutions, this Man is well above normal customer service, he embodied the highest level of workers ethics and compassion! I truly enjoyed his 360 degree service and even asked questions and showed me info I didn’t know about my CO2 monitors! Amazing, the more you know… honestly the service I can’t say enough about! He’s a keeper!!
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Arrived on site to perform heating tune up on a 2002 lennox unit. Client stated no issues and he knows it’s older. Cycled unit and was operational. Filter was replaced as last one was really dirty. Blower assembly is dusty but good. Motor seems good. Looks to have been replaced. Secondary lols new but is weak at this time and could fail in future. Inducer motor is over amping pulling 1.6 rated at 1.3. Inducer can fail in future. Gas line has no sediment trap. All safety switch are operational found drain lines clear but dusty and have no safety over flow switches. Unit is in range of Tempe rise. Found black flex ducting used and original but found they had a rat problem in past as there is ducting and insulation chewed up in attic. No protection on unit and highly recommend adding it. Cycled unit and went over all findings with client and he is aware how unit is doing and did hold off as he stated he’s letting it ride about to see how much more they can get. Client is aware of are
Performed heating maintenance on 8 year old Carrier unit. Cleaned return grates. Checked filters and found them to be in good condition. Temperature rise is within limits. Adjust gas pressure from 3.9â€WC to 3.5â€WC. Measured external static pressure and found it to be a bit high at .9â€WC, mfg recommends .8â€. Inspected blower compartment and found blower wheel to be clean and balanced. Found flame sensor to be heavily sooted up with carbon, I made sure to get this clean. Secondary motor control is within limits. Checked all electrical connections. Tested safety switches. Checked pressure switch. Prior to departure the system is operational after my maintenance inspection.
Arrived on site to diagnose a no good airflow to upstairs bedrooms. Client stated he moved in about over A year ago. He stated his daughters room is not enough air as the other 3 bedrooms upstairs. Cycled upstairs unit checked ducting. Checked and found ducting a bit under size. Checked units and also found upstairs unit is a 2 ton unit and advise that is a really small u it and may not be able to blow great air after being divided with the rest of the rooms. Checked all duct and where they ran and did a ducting lay out with cleans he saw unit is small and not getting a lot of air in and due to its size may not be able to produce a lot since it’s a smaller unit. Ad owed him a variable unit would be great here cause those units are able to go in low and high stage to be able to make up for the loss of air flow. Client os aware of the issues. Advised him now is the time to consider full system replacement to help improve airflow and design the ducting better to be able to give the c
Arrived on site to perform furnace diagnostic on Lenox System. Client stated that he has not used furnace once in a circuit board repair but AC works fine. Proceeded to unit and found that flame sensor pin connector disconnected from harness and just needed to be pushed back in. System fired up and began heating. Klein will be giving us a call for his maintenance. upon departure unit is operational.
Arrived on site to perform furnace maintenance. Client stated that heater has not been used once this winter because propane smell was occurring in the summertime so gas shut off. Turn gas back on and system ran properly with no propane smell. Found multiple points of concerns within the unit. Indoor blower motor and inducer motor have lost a significant amount of oil which will lead to them locking up or overheating. Indoor blower cabinet has dust and debris buildup. Flame sensor was clean but is oxidized. Filter is a horse hair washable and should be cleaned every month. Discussed full maintenance with Mrs Craft And she stated that they will be selling the house in February so nothing will be done at this time upon departure unit is operational.
Technician arrived to perform furnace tune up -Flame sensors cleaned off -Upstairs blower motor is drawing a lot of power, replacement is recommended if looking to boost longevity of system -Client stated bedroom remains very hot in the cooling season -The bedroom door is always shut when daughter is in the room -A return cut in was recommended so it can circulate that hot air out of the room, so the door can remain shut -This would also boost efficiency in the system -Furnaces are currently heating
Upon arrival performed maintenance on heating systems. Cleaned inside of furnaces and dusted off all electrical connections. Motors are brand new, blower wheels are extremely dirty. Say heat exchanger from blower compartment and saw a lot of discoloration on joints. Temp rise was quite high, advised client we can pull heat exchanger to give a full inspection on heat box, client declined to do that. Did not want me to pull it out. Ducting is very dirty inside of plastic tubing. Homeowner mentioned that he does want to get the ducts cleaned and has been looking around at that. Standard filtration. Dusted off all return vents. Waxed furnace units. Replaced filters client provided. System is oper Upon departure.
When I arrived I was told that owner had dropped their thermostat. The screen was cracked and blacked out. I swapped out new thermostat before I started inspection. Maintenance performed on Lennox system. Checked amp’s of blower motor and furnace itself, system using low amps. The filter was still clean and can be replaced next maintenance visit. The temperature split was in range to heat home properly. Coil is clean, and gas line is in open position. Turned heating off and checked through all electrical components. All components operating correctly. System is operational upon departure.
Performed a heating maintenance on a 2020 Lennox system. Cleaned and Adjust Burners. Check Combustion Air for Proper Venting. Examine the Heat Exchanger for Damage / Corrosion. Test Furnace Safety Controls. Inspect Gas Piping. Tighten Electrical Connections. Measure the Voltage and Amperage. Flush the Condensate Drains. Measure Tempurature Difference between Supply and Return Air. Vacuum Furnace Return Grille. Adjust Gas Pressure & Pilot. Clean in-place Blower Compartment. Inspect Blower Wheel for Proper Balance. Check the System's Static Pressures to Ensure Proper Airflow. Inspect Duct Connections for Air Leaks / Sizing / Insulation. Check all System Safety and Limit Switches. Clean Flame Sensor. Inspect Carbon Monoxide Detector. Check Thermostat for Proper Operation / Calibration. Filters where changed this visit. System was fully operational on time of departure.
Arrived on site to perform furnace maintenance. Upon arrival client initially stated that system has not worked for about a week and may need circuitboard replaced. Began diagnostic in unit fired up. Since unit began working preformed maintenance as usual. System checked out properly although system did come off once during maintenance showing the control board is becoming defective and can fail any moment again. At this time Klein would like to hold off on replacing board since it’s working and give us a call if it happens again upon departure unit is operational
Arrived on site to perform furnace diagnostic on 2005 carrier heater. Upon arrival client stated that they moved in two years ago and noticed that the heater blows hot and cold sometimes but it’s operational at this time. Performed full diagnostic on Heater found multiple points of concerns. Measured temperature rise on furnace and found that it had a 65 degree rise. This is an indication that the furnace is overheating past its design temperature rise of 30 to 60. Heat exchanger should be inspected for any defects or cracks Due to constantly overheating over the years. Flame sensor is heavily oxidized and was cleaned off. Indoor blower motor has oil leakage which can possibly lead to a locking up or overheating. Ducting is significantly under sized and return intakes are as well. Discussed all findings with clients and they are aware of all possible failure points within the system. Client reached out to a family friend and he will be returning to do a diagnostic for them as he is i
Arrived on site to perform heat pump diagnostic on 1980s York system. Upon arrival Gino stated that the system has been non-operational for three weeks and only runs for about two minutes before it shuts off. He mentioned that he had another HVAC guy doing his service but he is no longer responding to him at this time. Began diagnostic and found that unit will only run for about two minutes. Measured refrigerant pressures and found that high side pressure is skyrocketing and causing high pressure switch to trip. This is ultimately due to a restriction somewhere within the refrigeration cycle of the unit. A repair like this can become very costly and may not even guarantee extra life for the unit. It is apparent that repairs in the past have been done as well. Inspected indoor air handler and found that there was no platform. System also contains a phased out refrigerant that is no longer manufactured as of 2020 called R22. Discussed full diagnostic for current failure point within heat
Arrived on site to perform Furnace maintenance on 2002 comfortmaker heater. Upon arrival Chris stated that system has been working fine, he has no questions at this time. Performed full maintenance and safety inspection on unit and found multiple points of concerns. 1. Heat exchanger is cracked on bottom chamber. Due to overheating over the years and old age 2. Indoor blower motor has significant oil leakage, Capacitor was already replaced it as a sign motor is failing. 3. Drain lines do not have water float switch to prevent flooding. System has already flooded over in the past from signs of water damage on the plywood. 4. Filter is swapped every one to three months 5. Gas line did not have drip leg 6. Surge protection was not installed on unit to protect main circuitboard. Discussed full maintenance with Chris and he is aware of defective heat exchanger. At this time he will have to talk it over with his wife for a plan of action they would like to take. Client would like you to chan
3 zoned variable speed communicating system.
