Sergio was great. Took the time to explain everything to me and make recommendations. Highly recommend Cool Air Solutions, the service has been great and every tech has been fantastic!
Communicated awesome about arrival time… explained the repair/charges. Was very efficient and professional. He represents your company well! 🌟🌟🌟🌟🌟
Response from Cool Air Solutions:
We're delighted to hear that you had a positive experience with us. Thank you for your kind words.
Response from Cool Air Solutions:
We’re so glad you had a good experience.
Response from Cool Air Solutions:
Thank you for sharing your kind words with us. It means the world to us and to our entire team!
Great job. I will definitely recommend the company to my family in Carlsbad.
Response from Cool Air Solutions:
Thank you so much for taking the time to leave us a 5-star review!
Luis M. diagnosed the problem with my heating system, located the parts needed for my repair, got the parts in his hand the next morning and installed them. He started up the system and did a field check before noon the next day (all in less than 24 hours). I could not ask for more. Thank you Luis.
Response from Cool Air Solutions:
Thank you for sharing your kind words with us. It means the world to us and to our entire team!
Great
Response from Cool Air Solutions:
We are happy to hear you had a positive experience!
My technician was great! The customer service with regards to arrival by both the office and my service tech was great. Brent, the tech helped expidite the problem and since I had an elderly person in the house, I was grateful for him going the extra mile. All around experience was fabulous.
We have had Cool Air Solutions maintaining our HVAC system since we bought our home in 2017. They have always been kind and respectful. They also provide details and even pictures to help describe when things are broken or need to be replaced (our furnace is in the attic which we don’t go into). Thanks so much!
Jorge Cervantes is just the BEST service provider ever!!! He was courteous, timely, and answered all my numerous questions about the repair needed. I will always use this company and ask for Jorge. You can't go wrong with him!
Good job. Very attentive. Asked for some additional future services and they accommodated. Setup another appointment next week. Just a bit unsatisfied that the putty they keep fixing was not fixed.
Performed AC maintenance, conducted 20 point inspection
Performed combo maintenance on Lennox furnace and condenser
Heating maintenance on Lennox Air Handler system