He was wonderful and very informative about air purification
All I can I am a Happy camper!
I have been using Cool Air solutions for my furnace/ AC unit since I bought my home in 2017. The employees have always been polite and courteous. They have always tried to explain what they are doing and how the system is working. Most recently I had an employee by the name of Daniel Tietze do the routine maintenance on my units. Not only did he explain everything but he also took pictures to show me what was happening and wrong with the furnace in my attic and why my AC was noisier than normal. He also helped me to get a better fitting filter in place. Truly a wonderful and professional person and it was a painless experience. I learned a few things too. Thanks so much for taking care of my home and my family.
Luke did a fine job servicing my heater.I appreciated his efforts to abide by the Covid procedures while he was here. Very polite and friendly. Thank you Luke. Jane Gorsky My husband Paul passed away 12/10/2019. Please update your records to my name..
Explaining everything done, and got our unit up and running yay😊
Very prompt. Very professional. Got the job done on the 1st visit. Did not try to upcharge..
Michael, arrived in time as scheduled. I appreciate him calling to confirm if the scheduled time was still good. Very informative and thorough in his diagnostic. Highly professional and courteous. Inspected the heating and a/c unit and fixed or gave recommendations on what will require replacement. Explained every step he was doing to me, which kept me informed and at the same time, made me learn more about the process. I would highly recommend this company again and will continue to do business with them.
Jorge Was very friendly and knowledgeable. I appreciate the job that he did.
Installation of a Single Stage Lennox ML14XC1 16 SEER Air Conditioner with High Performance Coil, Single Stage Furnace, Including MERV 11 Filtration, Crane Services, and WiFi Thermostat. Financing will be done before installation after homeowner closes escrow. 6.99% 120 months $125/month $3,000 down - $90.95 $5,000 down - 67.75
Repaired pvc connection in the attic.
Tech arrived on site. Homeowner wanted to ensure duct work was as planned. Said the airflow wasnâ€™t as good in the master. Went inside attic and verified the ducts were as planned. Install crew did an outstanding job. Measured temperature difference from upstairs to downstairs. There was a 2 degree split compared to 8 last time. Customer is satisfied with ducts.
Total after Lennox rebate will be 24493
Performed A/C maintenance on a Lennox system. Cooling split is low at 13 degrees. Upon start up the outdoor starter has a very loud buzzing sound. More than normal. Start control is in range. Compressor amperages are in range. Fan motor is amping in range and spinning freely. Condensate lines are clear and free of debris. Refrigerant charge is reading low. Outdoor coils were chemically cleaned.
Performed AC diagnostic on 2010 Goodman condenser. Prior to visit Ben had stated that the system had already had a small leak occurring within the evaporator coil and that was diagnosed by the previous company I did not have access into the house And was not able to verify Indoor System, filter, and temperature split. And stated that it is about 73Â° inside the house and added about 4 pounds of R410a refrigerant which still left it quite low due to high amount of refrigerant missing. Suction was at 47 psi and high pressure was at 157psi before charging it. Ben had mentioned the last time It was charged up was about a year ago. I did inform Ben That this is a Band-Aid for the system and I am not sure how long this refrigerant charge will hold until the next time he needs more due to the size of the leak potentially. Heâ€™s trying to get another summer out of it will give us a call if anything happens. Upon departure system is cooling.
Performed AC maintenance on 20-year-old Rheem condenser. Upon my maintenance they were a few points and concerns that were addressed with Karl. Rheem condenser- 1. Found Outdoor condenser fan motor has oil leak is coming from the bearing that could potentially lead to the motor locking up or overheating if left in this condition. 2. Due secondary motor control has become week due to fan were using more power than needing. Fan side terminals are weak 3. Starter showed signs of pitting on contact points and can lead to failure on start up if pitting worsens 4. System contained R22 refrigerant which was completely phased out January 1, 2020. 5. Refrigerant pressures checked out 6. Amperages on compressor were in range Discuss full condition of system with car when heâ€™s completely aware of how itâ€™s running. He wants to get a couple more years out of it before they replace and they rarely use it on certain occasions. Replace condenser fan motor and duel secondary motor control and itâ€
Performed AC/furnace maintenance 16 year old GOODMAN System. Upon my maintenance all components checked out properly. Condenser- 1. System did contain R22 refrigerant which was completely phased out January 1, 2020 2. Power disconnect was not equipped with surge protection nor fuses. Recommended that this is added on to prevent any type of damage from a power outage thunderstorm 3. Condenser coil is clean but is very dirty needs to be clean yearly 4. Amparages all checked out properly Furnace- 1. Flame sensor was oxidized and dirty 2. Temperature rise was in range 3. Indoor blower motor is leaking oil and could potentially lock up or overheat if left in this condition 4. Furnace was also not equipped with surge protection 5. Filter was recently swapped out and needs to be done everyone to three months 6. Indoor blower scroll wheel is covered heavily in dust and debris Discussed full condition of system with Dustin and he is completely aware of how the system is running. Heâ€™s mentio
Performed commercial Diagnostic. Unknown age equipment. Vanessa states that system is working and there are no issues with it. Only issue is that one room does not get cool and stays warmer than the rest of the office. Room is in the corner of the office and the furthest away from the unit. Also has one complete wall of windows which lets in more heat. Room has one supply and one return. Checked ducting above t bar. Ducting is old and grey flex. Has rips and tears throughout some ducts. Found a return completely disconnected at the unit plenum. Unfortunately there is no easy thing that can be done to fix the issue. Would need a ducting re design to fix problem. Let Vanessa know that due to permit process in the medical field, this would be a very difficult task to get done. No work performed.
Arrived on site to perform diagnostic on system. Homeowner states she has a foul smell coming from the unit. She directed me to a vent in the restroom where the smell is coming from. Unit is upflow so supply register is on the floor. She has not ran the system at all but she still gets the smell. The smell went away about a week ago but wanted to get it checked. Described the smell as that of sewage. Filter is clean. Went underneath house and inspected all ducting. Opened up air handler and could not locate smell. Coil is dirty but not giving off any scent. Drain lines are cleared. There is no rips or tears in any or the ducts. Smell is likely to be coming from somewhere else in restroom. Smell would be coming through the whole house if it were related to the unit. Homeowner asked to have the estimates from Luke resent again as he told her he would. Offered to go over estimates, but she wants them emailed to go over them with her husband. Copied estimates over to my invoice to resend
Performed AC maintenance on 9 year old system. Upon arrival homeowner did advise that her kids were doing school from home and would prefer if I limited my coming into the home to avoid from distracting them. Advised I would try to limit coming in and out but there are things that we check inside the home as part of our maintenance. Homeowner cycled cooling. Checked outdoor unit electrical and system components. Amp draws on compressor and condenser fan motor are within range. Condenser start up amps are high and close to going over allowed range, and compressor also starting up fairly loud. Refrigerant levels are in range and system is producing proper temperature split. Condenser fan motor has started to slightly leak oil. Pulled condenser fan motor off and thoroughly washed out condenser coil inside and out. Let homeowner know operation and condition of unit and is fully aware of any possible concerns. Attempted to go over options pricing, but homeowner was trying to keep kids conce
Installation of a Lennox XP20 Variable Speed 20 SEER Air Conditioner with High Performance/Efficiency Coil with a Duel Fuel Set Up, Including Lennox SL280V Variable Speed Furnace with 2 Stage Gas Valve, Including Line-set and Electrical, Promotional UV Purification Device, Price Shows Check Pricing, Homeowner will pay in full after scoop of work is completed.
Performed furnace maintenance on 1988 Payne Heater. Apartment maintenance there were multiple points concerns that need to be addressed with the homeowners. 1. Found an indoor blower motor has oil leakage coming from bearing due to the Lubricant seal rupturing. This can lead to the motor locking up or overheating 2. Transformer was heavily burnt due to usage over the years 3. 1 inch filters need to be swapped every 1 to 3 months for best filtration found that dog hair is getting inside the system again you can potentially cause Airflow issues if this build up enough. Recommend that 5 inch thick filtration is added in further down the road 4. Pilot was significantly bigger than usual. 5. Gas line was equipped with a drip leg connecting to the gas valve 6. Heat rise was in range 7. Heat exchanger showed no signs of leakage With hydrotest Tried reaching out to Ms. Catherine although no answer. Wanted to go over potential failure points so that they are at least aware what may occur from
Upon arrival performed maintenance on heating and cooling system. Checked refrigerant levels, amperages secondary motor control. Fuses all good. Washed out coil. Replaced merv filter. Cycled heat on and off multiple times, made sure system is going through operations. System is in range and ready to run. Client is very interested in purification system, would like to do a little bit more research.
Performed furnace tuneup on 1997 Goodman Heater. Upon my tuneup they were multiple points of concerns that were addressed with the homeowner Melody. 1997 GOODMAN FURNACE- 1. Measured systems temperature rise and found that he was exciting 75Â° with a temperature rise of 120. This is a major red flag considering that the system is tripping on high temperature 2. Heat exchanger on system itâ€™s potentially cracked due to the incredibly high temperature rise and airflow restrictions. 3. System Had two filters one inside the return plenum and one at the return vent. This is also another cause of air flow restriction 4. Indoor blower motor had a oil leakage and can cause a potential lock up or overheating due to lack of lubrication 5. Air mixing cabinet was completely covered in dust and debris due to 1 inch filters in efficiently stopping dust particles 6. Flame sensor was heavily oxidized and can cause failure on start up in heating mode 7. Circuit board has slight burn and heat marks D