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Overall Experience
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Provided great detailed information about our units . Pleasure to work with
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After 2+ years of working my Honeywell thermostat stopped connecting to my WiFi making my phone app not useful. Luis, my Cool Air tech has been out to the house trouble shooting the issue twice (even putting a new thermostat in) but to no avail. He and Cool Air have done everything they could and are still trying to figure out the issue. They are suggesting I go to the Nest thermostat (which is what I will more then likely do. Anyway, I recommend Cool Air (been using them for 5+ years) as they and their technicians are helpful and professional.
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Cool Air maintenance plan has kept my home cool in the summer and warm in the winter and prolonged the life of my units. Very happy.
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Overall Experience
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I learned a few things about my A/C The technician was very knowledgeable and clear explaining everything
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Jimmy is a Great Asset to your company! He explained everything fully and then some. He went above and beyond to not only answer my questions and make sure I knew how to do the things I asked him about.
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We like being a customer of Cool Air Solution for the last 10 plus years
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Overall Experience
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Convenience
Upon arrival performed combo maintenance. Indoor motor is leasing oil and blower wheel is completely dirty. Evap coil is gunned with dirt and debree. Heat exchanger has lot of heat marks. Outdoor fan motor leaking minor oil. Compressor pulling high amperages. Secondary motor really low. Primary motor control pitted. System was reset tested and fully functional upon departure.
Performed Combo maintenance on 2018 Lennox system. Cycled system for heat. Verified proper heating sequence of operations. Temperature rise across heat exchanger is within range. Amp draws on blower motor is within range. Blower motor and evap coil are clean. Tested and verified heating components are working according. Merv 16 filter is dirty and should be replaced. Replaced with homeowner approval. Cycled system for cooling. System is producing good temperature split, refrigerant levels are within range. Checked outdoor unit electrical and system components. Amp draws within range. Pulled off condenser fan motor to throughly wash out condenser coil. Secondary motor control is within Range. Cycled system, system is fully operational upon departure. Renewed homeowner on yearly ESA maintenance program.
Upon arrival pereformed maintenance. Outdoor fan motors both leaking oil. 3 secondary motor controls both low on charge. Recommend adding hsrdstart kit to help compressors with hard electrical starts. Indoor motors good. Blower wheels extremely dirty recommend cleanings. Ashes outdoor coils. Primary motor control good. Refrigerant good. Refrigerant r22. System was reset tested and fully functional upon departure.
Performed callback. Homeowner states one room is not getting the airflow that it used to. Checked the vent In the room and it was not aimed correctly. Adjusted vent properly. Homeowner states that it feels much better now. System is fully operational upon departure.
Pom arrival performed ac maintenance. Compressor running high amperages. Motor leaking oil. Primary control has some burn spots . Heat exchanger has allot of heat marks. Blower wheel leaking oil with a lot of dust build up on blower wheel. Secondsrynmotor control low. Customer gonna follow up with wife. Customer just moved in December. Gonna follow up with home warranty first.
Upon arrival performed maintenance. Indoor motor and wheel are in very good condition. Circuit board and electrical connections good. Amperages throughout the system good. Duct work is in good condition. Coil good. Temp split good. System was reset tested and fully functional upon departure.
Ac/furnace inspection Ac/furnace inspection
Doing a heating maintenance on a Comfortmaker unit out here in Murrieta.
Performed 2 system maintenance on 2 Rheem units
Performed Fau maint. Highly recommend adding condensate safety switch due to system only having one drain line. Did not have correct size filters, need to return and bring 3 10x10 1 inch filters. System operational upon departure.
