Daniel was able to arrive earlier than originally scheduled. New Lennox control panel installation was quick and a full systems check was performed. Everything is back online! Thank you Daniel and Cool Air Solutions!
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Tech was knowledgeable and explained problem throughly .Tech was on time with swift service .Thank you…
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Daniel from Cool Air Solutions was on time, respectful, knowledgeable and very professional. The service industries need more technicians like Daniel. Highly recommend Daniel T. and Cool Air Solutions!
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The technician was considerate to my tenant, fixed the problem, went over operation of the equipment with my tenant and seemed to know what he was doing to me.
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courteous staff and clean. I Appreciate being a member. Thank you
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MIchael was detailed in his explanation of the service he provided. He was friendly and professional.
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Daniel was very knowledgeable, professional, honest, and easy to work with. He brought the heat back into my home on this cold inland valley night. Thank you!
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Jorge came out to my home this morning for my semi-annual service. He was extremely thorough and provided information about the system, pictures, and repair recommendations and estimated price. Superb first rate service that I highly recommend.
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Had this system installed about a year ago. Now the heater doesn't work. Very upset i spent 10 grand for this and used Cool Air Solutions. They say there open 24 hours but they do not answer there phone on the morning for service.
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Michael was very helpful and conscientious. He addressed all of our questions and provided us with useful insights. He is a great asset to the business.
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Replaced coil under warranty labor is not included
Arrived on site to perform furnace maintenance on 1998 comfortmaker heater. Upon arrival both homeowners were not present and daughter was only home for whole visit. Begin safety inspection and Maintenance on Heater and within the first 10 minutes of the maintenance the system already overheated. Client has already replace ignition box and indoor blower motor inside of furnace. Found that 1 inch filter was heavily restricted in causing system to be choked off. Also measured static pressure on system and found that airflow was at 0.77 WC which is way over the 0.5 it’s rated for. There’s major Airflow restrictions in the system due to an undersize return vent and king return duct as well. At this time system is continuously overheating and recommended that heat exchanger is inspected for safety of everyone in the home. Brian would like to hold off on the heat exchanger inspection and expressed that We Care did the same thing last time and shut off the gas and this is the reason why t
Performed diagnostic on 4 year old Maytag furnace. It was installed by Synergy. System is not heating. Only blows cool air in heat mode. Cycled system for heat. System kicks on and inducer started blowing, but then cut off after about 1 minute. Blower wheel kicks on afterward and just blows air. After several troubleshooting cycles, figured out that the circuit board is cutting power to the inducer, even though the thermostat is still calling for heat and board is still recieving command. Circuit board needs to be replaced. Looked up warranty for unit online through Maytag and circuit board is out of warranty. Or homeowner know and showed her online paperwork. Went over recommendations. Signed homeowner up on monthly maintenance program. Need to order circuit board and return to install. System is not operational upon departure.
Preformed diagnostic on 2020 carrier system. Upon arrival Client stated that system works fine but when they shut it off it will still stay blowing air. Immediately found that thermostat was set to fan on rather than fan auto. This explains why the fan runs constantly. Set to auto and system is working properly upon departure
Arrived on site to discuss filter situation with current system. Upon arrival client stated that she had been recently doing maintenance with a different company and is very unsatisfied and frustrated with the way they’ve been doing things and how unprofessional they are. She’s at a point where she just really want a new company that truly cares about how they feel and is actually involved in taking care of the system and not trying to just sell the new stuff every visit. Client was mainly concerned about the dust buildup accumulating on the surfaces inside of the home. Confirm that there is a Merv 11 5 inch filter rack up in the attic so there would be no need for a 1 inch filter in the return vent in the ceiling. Explained that an extra filter will cause an air restriction which will result in the system working a lot harder and can cause damage. Client understands and will be upgrading to a Merv 16 next time filters do to be swapped out. She’s also looking into getting the lig
Performed Maintenance on 2 systems. Met with homeowners daughter, who is house sitting while owners are on vacation. Clean and Adjust Burners Check Combustion Air for Proper Venting Examine the Heat Exchanger for Damage / Corrosion Test Furnace Safety Controls Inspect Gas Piping Tighten Electrical Connections Measure the Voltage and Amperage Flush the Condensate Drains Measure Tempurature Difference between Supply and Return Air Vacuum Furnace Return Grille Adjust Gas Pressure & Pilot Clean in-place Blower Compartment Inspect Blower Wheel for Proper Balance Check the System's Static Pressures to Ensure Proper Airflow Inspect Duct Connections for Air Leaks / Sizing / Insulation Monitor Air Purification System Check all System Safety and Limit Switches Clean Flame Sensor Inspect Carbon Monoxide Detectors Check Thermostat for Proper Operation / Calibration
Arrived on site to perform Furnace Diagnostic On 1998 Coleman furnace. Upon arrival Maria consistently stated that the thermostat has something wrong with it Because temperature will not rise in the house. She also expressed that her energy bill is a lot more expensive than usual due to the indoor blower consistently running in the attic. Began troubleshooting and immediately Concluded that thermostat has nothing to do with the issues that are occurring with the furnace. Found the units have not been maintained in any shape or form. Indoor blower motor is immediately turning on when calling for heat due to the high limit switch staying open. This is a safety mechanism to prevent a house fire due to the furnace exceeding design temperatures in the heat exchanger. The second contributing factor to why the system is not working properly is because the indoor blower motor has lost a massive amount of oil from its bearing and is resulting in the motor not moving as much air capacity across
Upon arrival installed new smart hub with insulated backing. Tested system in heating and cooling. Unit is operational upon departure.
Upon arrival client said there was a noise coming from master bedroom vent. Noise was not happening upon inspection. Went into the attic and inspected the blower. No issues found other than age of equipment. Tightened up all register screws in master bedroom. Units are operational upon departure.
Performed furnace maintenance on ComfortMaker unit. Met with wife, husband was not home. On arrival wife did mention that she has work meetings, and would like for me to call her husband to go over any concerns or the maintenance. Cycled system for heating. Verified proper heating sequence of operations. Ran system through 20 point inspection checklist. System does have a number of concerns. Called husband and went through information over the phone. He is fully aware of all condition and concerns of the unit. He is still unsure if they will be living in this home for long enough to decide to replace the unit. Wants to hold off on any work for today. Replaced filters provided by customer. Cycled system, system is operational upon departure.
Upon arrival found system not operational. Unit would cycle on heating for 1 minute then the smart hub would loose connection to the s30. It would then restart the heating process. Found the system to NOT be loosing voltage. Fixed wire connections. Determined that the smart hub has failed and needs to be replaced and relocated. Unit is not operational at this time. Could not do maintenance at this time.
Performed Maintenance on a pair of package units. Downstairs unit is non operational. Realtor told me to get it up and running. Replaced high voltage disconnect which was missing parts that it needs to function. Rewired low voltage at board and thermostat. Battery cap is low. Fan is spinning badly. Upstairs unit is vibrating significantly. Thus unit needs a new fan. Amperages are ok. Both package units are wired into the same breaker, this is against code. Systems are operational. Replaced high voltage disconnect that was corroded and missing pieces causing unit to get zero power. Rewired low voltage system in order to function properly.
