Went as expected. If additional service needed, tech provided estimates and asked whether to prrform work now.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Jimmy was very great at explaining the service and what he would be doing. He was extremely kind and knowledgeable.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Jimmy went the extra mile & explained his findings along with photos & possible solutions. He was knowledgeable & provided excellent service.
Overall Experience
Quality
Price
Convenience
Luiz was honest and professional. Repaired my unit and let me know what options I had to improve my ac units efficiency. Thanks Luis
Overall Experience
Quality
Price
Convenience
Jorge was very nice and explained everything very well. Thanks Jorge!
Overall Experience
Quality
Price
Convenience
Madison is always a pleasure to have as a technician. I can count on his expertise as well as his honesty. He is efficient and never makes me feel pressured to purchase things that aren’t completely necessary.
Overall Experience
Quality
Price
Convenience
The people at Cool Air Solutions are competent and friendly, from booking an appointment to service. Getting my AC repaired was an easy and simple process thanks to them.
Overall Experience
Quality
Price
Convenience
Performed AC diagnostic on 2002 ICP Condenser. Roommate stated that They just moved in about four months ago and system has not been cooling and will not drop in temperature on the thermostat. Due to this it’s been Continuously running and caused the electrical bill to be 800 dollars. Upon the diagnostic I found multiple points of concerns that need to be addressed with the homeowner. Neither homeowner was present and was not able to get in contact with. 1. System was low on R22 refrigerant due to a leak somewhere within the refrigeration cycle of the system. This refrigerant has been completely phased out as of January 1, 2020. 2. Suction line was completely iced up upon arrival due to low refrigerant charge. 3. Duel secondary motor control is weak on hermetic side terminals due to compressor continuously running without proper refrigerant levels 4. Compressor which is the heart of the system is using 21 Amps at the moment even with a low refrigerant charge. This is incredibly high
The system has a logged error code 532, which is an open high pressure switch on the zone board. This can occur on an Ac when there is no switch wired to the zone board. Jumped the zone board and tested the system for proper operation.
Performed AC diagnostic on upstairs office room 2 ton Lennox system. Upon my diagnostic client stated that the house was built about six years ago in the systems were put in at the same time although the systems are actually from 2006. He mentioned that Sears and We Care we’re not able to figure out the issue of the system Because they are not zoning trained and they needed a Lennox dealer to come out and work on it. 1. System was not zoned 2. Suction line had about 4 inches of thick ice on the suction line. This is caused by airflow or issues with refrigeration cycle. 3. Due to the ice forming this is caused water leakage all around the system in the attic Will be returning one system is fully defrosted and can return for a more accurate pressure reading at the condenser and measure Airflow properly with no restrictions of ice inside the evaporator coil. The system should not be icing up it is very critical that we figure out why it is happening so that it may not happen again. I w
System is not cooling. Was out here on Monday for repairs and system was operational upon departure and cooling. Unit stopped cooling this morning. On arrival there was a fuse on disconnect box that had tripped. Replaced fused and restored power, fuse popped again immediately. Checked compressor and found compressor is grounded out and causing the system to blow fuses immediately. Spoke to homeowner and she wants replacement options. Turning call over to be handled over the phone. System is not operational upon departure.
Performed AC maintenance on a Goodman system. Cooling temperature split is 15 degrees. Condensate lines are clear but do not have a safety switch. Filter was dirty and replaced today with a MERV 16. Outdoor unit was chemically cleaned. Compressor bay and service panel was cleaned. Recommending surge protection for the outdoor unit due to it having a control board outdoor. Electrical components are in range. Refrigerant is low.
Customer financing $12,000 for complete system replacement. Ducting was discounted to $1800 for winter time project. Customer will call in the winter time to schedule ducting installation. Permit will be held until ducting is complete.
Arrived on site. Replaced control board. Removed “air cycler†controller in attic. Unit is operational upon departure.
Performed AC diagnostic on 2009 carrier Condenser. Upon my diagnostic client stated that home warranty had recharge the system in the past but did not fix the leak. On the diagnostic I found multiple points of concerns. 1. Suction side king valve is leaking 2. System is low on R410a refrigerant charge 3. Starter had significant burn marks and pitting on contact points. 4. Duel secondary motor control has become Defective due to the compressor using more power 5. Condenser fan motor has significant oil leakage Discussed full condition of system with Anthony and he understands how it is running at the moment. Will be returning for the Premium Repair option on Monday at 8 AM. Service deposit was collected and system is not operational .
Arrived on site to diagnose no cooling 2004 carrier unit not cooling. Upon arrival spoke over with client and he stated he’s had previous issues and someone else came out and did some repairs but since last year they unit now recently system is not cooling at all. Client stated he also has very bad airflow in home and especially in all upstairs bedrooms. Inspected attic and ducting and found it to be gray flex with a lot of repairs and patch work done over years. All ducting going to upstairs bedrooms are all under size and is why airflow is completely horrible. Advised ducting should be redesigned and ducts to be bigger to allow food and evenly airflow to every room. Client is aware why airflow is soo bad upstairs. Found unit is from 2004. Found primary starter burnt up and original. Recommend replacing. Found that both secondary motor control have been replaced and motor was replaced as well and is over amping and at max. Found compressor pulling 15 amps and max rated for 20. Chec
Performed diagnostic, met with tenant. System is not cooling. Outdoor unit is not turning on. Upon diagnosis found a broken secondary motor control that was not allowing the unit to turn on outdoors. Also found a disconnect box that had been bypassed, meaning there was no way of shutting the system down other than going to the breaker which is unsafe. Spoke to homeowner over the phone and let her know the repair, as well as let her know that we can’t repair the unit unless we change out the disconnect box for safety reasons. With homeowners approval went ahead and replaced disconnect box with a fused disconnect. Also replaced primary motor control. Cycled system for cooling, unit came on and started cooling. Refrigerant pressures are in range. Compressor amp draws are running at max. Unit is cooling now but with compressor running at max amps compressor could possibly give some problems. Cycled system, system is operational upon departure.
Upon arrival performed diagnostic, clients dog has chewed up wires. Replaced damaged wire and replaced transformer. Transformer was burnt out. System is now operational and cooling. System was reset tested and fully functional upon departure.
Delivered filters to customer. Customer declined install of the filters.
Performed diagnostic on 4 year old Maytag unit. Met with tenants son. System is not cooling. Indoor unit is blowing air. Outdoor unit is not turning on. Found a light on disconnect box indicating that fuse was bad and not allowing unit to turn on due to improper high voltage power. Replaced fuse. System kicked on normally and started cooling. Electrical components are all good. Refrigerant pressures are within range and system is cooling efficiently. Condenser fan motor has leaked a significant amount of oil, aside from that nothing else indicates what could have caused the fuse to break. Spoke to homeowner over he phone with recommendations and options. Wants to only do immediate repair for now and see what happens if it does it again. He also stated he Has warranty through Maytag for 12 years. Also has to speak with his wife about the maintenance program. System is operational upon departure.
Tech arrived on site. Customer claimed his wife canceled the call.
Performed AC maintenance on a airflow condenser. Systems cooling split was over 20 degrees. Condensate lines are clear, a safety switch was installed today. Duct runs are sealed. Indoor blower is clean and amping ok. Filter is clean and is changed on a timely basis. Outdoor coils were dirty, chemically washed today. Compressor bay and service panel were cleaned. Electrical components are ok at this time. Compressor and fan amps are in range. Refrigerant levels are in range. Outdoor Surge protection was installed today .