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Overall Experience
Quality
Price
Convenience
Overall Experience
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Price
Convenience
Overall Experience
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Price
Convenience
Second time Jorge has come out (we have two units). He was quick, efficient, accurate and friendly each time. Will call again if/when needed.
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My AC went out on Sept 5, a very hot day!!! I contacted Cool Air Solution and they responded the next day. We got cool air and great service from a friendly, experienced, and knowledgeable technician: Jorge Cervantes.
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Overall Experience
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Overall Experience
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Overall Experience
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Our tech was awesome. Very patient and very knowledgeable and AC systems. Kudos!
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Upon arrival performed diagnostic. Found system to be non responsive. Breaker was tripped. Found secondary motor control. Refrigerant levels low. Turned breaker on system ran for about 10-15 minutes and turned off. Customer declined work found part online. Will do himself. System was reset tested and fully functional upon departure.
Arrived on site to perform spring tune up on 2 2004 carrier system. Compressor located in back yard. Furnace and evaporator coil located in attic. Spoke to tenant and advised they just moved in about a year ago and and would like system serviced and filter replaced. Inspected both indoor and out door unit . Checked refrigerant pressure and components. Advised the summary of findings are as followed. Upstairs condenser 1. 2004 Carrier condenser original to home. 2. Washed condenser coil inside and out. Condenser really dirty as it show lack of maintenance in previous years. Condenser coil is starting to show some spots of coil Deteriorating and rusting up due to sprinklers always hitting it in past. 3. Primary starter control has burnt pitting at contact points cause by self wear from system operation over years. 4. Secondary motor control is in range as it was Replace sometime In past. 5. Fan motor has oil spots as it has been leaking oil from over working a lot. Fan is running
MAINTENANCE X4. Found system operational upon arrival. Checked filters and they were ok at this time. Ducting like new. Insulation ok. Blowers clean. Evaporator coils are clean. Static pressure ok for both units. Temperature rise within range for both units. Gas pressure is normal for both units. Saw no visible leaks of gas on both units. Cleaned burners and burner cabinets. Inducers ok. All limits and switches operational at this time. Flame sensors ok. Igniters ok. PCBs ok. Transformers ok. Washed condenser coils. Amps draw on compressors are ok. Amps on condenser motors ok. Freon levels are ok. Voltage levels are within range. Bearings on motors are ok. Motor controls ok. High voltage line relays are ok. Units are both operational upon departure. Customer also asked about air cleaners. Gave customer multiple options. Sent them via email as well.
Installation of a 5 Ton 20 SEER XC20 20 SEER Gold Package
Performed AC diagnostic on 1990 Trane condensing unit. Upon my diagnostic they were many points or concerns that need to be addressed to get the system operating properly Trane system- 1. Indoor blower cabinet caked in dirt and debris 2. Heat exchanger potentially cracked due to undersized return and filter is not being swapped out enough. 3. Duct work completely ripped up and non-insulated causing air leakage within attic. 4. Pancake coil has a rotted drain pan along with no secondary drain line routed to the outside of home. Due to no secondary float switch and rotted pan, this is why the system is flooded over and caused damage to the ceiling 5. Return and supply Plenum contained no insulation. 6. System contained R22 refrigerant Which has been phased out as of January 1, 2020. 7. Systems are below 10 Seer 8. Outdoor units had no insulation on suction line along with not enough room for heat rejection leaving condenser coil’s. They are located under patio. Mr. Robinson would li
Arrived on site to diagnose a musty smell in home on a 4 month old system. Condenser located in back yard. Furnace and evaporator coil located in attic. Spoke to client upon arrival and stated they have been using system a lot especially since the heat wave started and they started to notice a musty smell in home recently when system is running. They stated they have been running system all day since it’s been hot and they run system from 72-74 due in the day and 69 at night so system has been running a lot. Advised I would be inspecting indoor unit to ensure what is causing smell. Inspected indoor unit and found filter hammered as they also use fan mode to circulate mode all day which is filtering home a lot more. Coil is good some light debris but nothing major. Advised filter should be getting change out every 6 months or as needed to prevent air flow restrictions and reduce the amount of dirt entering system. Advised if filter is not change out dirt and debris can enter coil and
Performed diagnostic on 2001 Payne system. Jordan was out here earlier this afternoon for estimate but homeowner is not interested in replacing system and only wanted a diagnostic. Per homeowner, Upstairs system comes on here and there. when it comes on it works perfectly, and when it doesn’t work he noticed that the condenser fan motor is not spinning. Homeowner cycled system for cooling. Indoor and outdoor System came on normally and started cooling. Checked outdoor unit electrical and system components to try and find why system is only working intermittently. System is recieving proper high voltage power as well as low voltage command.. system has 2 separate secondary motor controls for fan motor and for compressor. Compressor secondary motor control is still in range. Fan motor secondary motor control is extremely low and almost completely dead. This is why fan motor is only kicking on sometimes. Replaced secondary motor control for condenser fan motor. Cycled system on and off
Preformed repairs on two system- 1. Replaced condenser fan motor 2. Replaced both secondary motor controls 3. Replaced starter on up stairs system System is fully operational and cooling upon departure Parts replaced are warranty for approximately 1 year
Arrived on site to perform maintenance on 9 year old system. Upon arrival, homeowner mentioned that system feels as if it is not cooling correctly. He had another company come out about a week ago and found his unit low on refrigerant and They charged it up with refrigerant. Advised that we should start with diagnostic today Before performing maintenance. Had customer cycle system for cooling. System kicked on, but is not blowing cold air. Checked outdoor unit and found unit is almost flat on refrigerant. Unit lost almost 10 poundS of refrigerant in about a week. Visually inspected condenser coil for any signs of oil residue, nothing found. Went into attic and opened up coil compartment to visually inspect evap coil. Primary drain pan underneath evap coil is covered in oil residue. Evap coil is leaking refrigerant. Looked up all style coil warranty and found evap coil is no longer under warranty. Also due to how unit is installed, there is a 2x4 running across evap coil compartment whi
Performed diagnostic on 2003 system. Homeowner states that his upstairs system is not cooling. Outdoor fan is not spinning. Said this also happened last week but he just turned his breaker off and back on and it started working but this time it doesn’t turn back on. Cycled system for cooling. Indoor unit kicks on and is blowing room temperature air. Outdoor unit is unresponsive. Checked outdoor unit electrical and system components. System is recieving proper high voltage power as well as low voltage command, but still not kicking on. Found a bad secondary motor control that was not allowing system to kick on. Replaced secondary motor control. System kicked on and started cooling. Performed full evaluation of system. Amp draws on compressor and condenser fan motor are high, but still within range. Primary motor control is completely burnt up at both contact points. Refrigerant levels are within range and system is producing proper temperature split. System is older and inefficient, a
Tested operation of the system on the heating and cooling modes. Tested indoor temperature splits. Cleared primary condensate drain trap. Replaced air filter. Verify charge. Cleaned flame sensor. Measured motor amp draws and outdoor electrical controls. Washed outdoor condenser coil.
Mandatory Client reports that he had a service done about a year ago and the tech advised that their cap was going out. Findings: (1) Found cap to be dead on the hermetic side. (2) The old cap’s data label was rusted out and could not read the proper size. Inspected the other units cap and its label was also rusted out. Checked energy levels of that cap and found it to be a 45 size. (3) Installed a new cap and tested system operation. (4) Found the compressor to be consuming a lot of energy at start up. The compressor needs a hard start kit. (5) The fan motor is over amping during operation. This should be replaced or failure will occur. Notes: (1) Client declined additional repairs being done. (2) Client declined the membership at this time. (3) The system is operational upon departure
Arrived on site to perform spring tune up. Condenser located in back yard. Furnace and evaporator coil located in attic. Client stated no issues just hasn’t serviced system in a couple years and how like it serviced. Had client cycled cooling mode. System was operational. Inspected out door unit. Washed condenser coil inside and out checked electrical compartment and components. He led compressor, blower motor, and fan motor amp drawls. Checked refrigerant pressure. Inspected filter and ducting. Advised the summary of findings are as followed. Condenser 1. 2000 condenser 2. Condenser has no base and is start to go under the dirt allowing dirt build up to stay inside and not drain out. System is growing roots from growing under ground d for so long. 3. Condenser coil itself, is in very bad condition it self due as it’s start to Deteriorate so much as it’s now exposing the refrigerant pipes inside the condenser coil it self. High risk or getting a leak created in those areas
Arrived on site to perform spring tun duo on a 2019 system. Condenser located in backyard. Furnace and evaporator coil located in garage. Client said no issues just added his notice lights would flicker a little one system turns on. As well had a power outage for a short period of time and had system running and compressor made kind noise when power came back on . Advised compressor should never turn on and off and may have been just cause compressor was trying to go back to operating as it was before power as lost. Advised I inspected full system. Washed out door condenser inside and out. Unit was extremely clogged of dirt and debris. Highly advised maintenance would be great for system and to prolong life of system. Checked electrical compartment and components. Primary is good . Secondary motor control is good and in range. Fan motor is good at this moment Checked amp draw’s on compressor and fan motor. Compressor start up amps are good and in range,Compressor start up amps are g
