Overall Experience
Quality
Price
Convenience
The adorable Christmas ornament gift went above and beyond. We really appreciated that added thought. Thank you!!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Jaime came back to install a fan motor in my furnace. The other ones we sass an original (18 yrs old). He also cleaned the blower blades. Now, I just have to let it kick in, run, and heat my house. If for some reason something goes wrong (it’s never happened) I know one call will get him back to trouble shoot and fix the issue (at no charge).
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Serviceman was courteous and professional. Assessment of situation/repair was fair and completed appropriately. Will definitely use Cool Air Solutions again!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Very Informative and explained in detail what was going on with my AC unit and what I would need down the road.
Overall Experience
Quality
Price
Convenience
Luis did a good job explaining the situation. Tried hard to sell me a new heater. Not sure if I need that though so will get a second opinion
Overall Experience
Quality
Price
Convenience
Upon arrival performed maintenance on furnace. Found system to be operational. Glow igniter is very weak and corroded, ordering new one part for client. Advised that there is a lot of non sealed ducts in attic. Recommended upgraded filtration. - motor in good condition - secondary motor control in range - amperages throughout system good - coil clean - ducting very undersized - return undersized and no plenum - glow igniter corroded Client would like to do igniter only, does not wanna do any other work atm.
Upon arrival performed combo tune up on 1 year old system. Made sure system is operational, cycled system on and off multiple times. Replaced merv filter. Ducting is in very good condition, seals are sealed correctly, duct is strapped and straight. Circuit board and electrical connections good. Recommend surge protection to keep all electrical components protected. Opened up condenser and cleaned out coils, client is doing work in back yard and system got very dirty. Secondary motor control in range. Primary control good. Amperages and start up in range. - dirty filter. - replaced filter. Client was outside so I can show them how condenser is supposed to be at all times.
Maintenance for both heating and cooling systems
Arrived on site to perform maintenance on 3 year old Trane system. System was not installed by us. Cycled system for heat. Verified proper heating sequence of operations. Ran system through 20 point inspection checklist. Heating and electrical check out good. Homeowner did mention a vent in the kitchen that blows out way too much air. After ductwork inspection found that ducting is original and does not have any dampers to be able to adjust airflow. Ductwork is slightly undersized and could be designed a lot better for more even airflow throughout the home. System could also use more return to quiet the system down in the hallway. Filter is clean. Went over findings and recommendations with homeowner. Also informed homeowner that this is last visit of maintenance program. With approval, renewed homeowner on yearly maintenance program. Cycled system, system is operational upon departure.
Arrived on site to perform FAU maintenance on 3 year old Lennox furnace. System is a single stage unit with 2 zones and nest thermostats. Cycled zones for heat. Verified proper heating sequence of operations. Ran system through 20 point inspection checklist. Everything checks out fine and unit is operating normal. However, due to system being a single stage unit, it is not meant to be zoned. Unit only has 2 supply runs coming off of supply plenum which is creating a lot of restriction to the unit even with both zones running at the system. Once a zone closes, system is under even more pressure and it causes temperature to go above rated limit. This added stress to the unit will cause premature wear and tear due to components being worked harder than they are designed for. Went over findings and recommendations with homeowner and explained what is going on with unit and what can happen in the future, which he fully understood. Also informed homeowner that filters are no longer included
Serviced maintenance for both heating system.
Performed diagnostic on blank thermostat. Upon my diagnostic customer stated that thermostat has been blank since the summer time. Further investigation shows that the three amp fuse was blown on the circuitboard. Replaced fuse in system is fully operational in heating and cooling although could not replicate the fuse popping like it did in the summer. Advised customer that this could be caused by multiple different things from all the way out at the condenser contactor coil, the circuitboard or thermostat wires shorting. Did a further inspection and noticed that the indoor blower is leaking oil along with a 3.5 weak capacitor. If this indoor blower fails this will no longer work in heating or cooling mode. Advised due to the age of the system It is unpredictable whether or not the fuse may pop again or another component will fail soon due to the condition overall. Signed customer up On energy savings agreement to perform a standard Maintenance on the AC and heating system. Findings-
Performed furnace maintenance on 15-year-old comfortmaker heater. I conducted a safety inspection and noticed a few points of concerns. 1. Found the heat exchanger Was in bad condition with noticeable heat spots From usage over the years 2. Inspected heat exchanger and found no cracks Present although there is a high chance cracks will form due to heat spots or may even be present in spots that are inaccessible. 3. Indoor blower motor is covered in a layer of dirt along with oil leakage occurring this can result in the motor locking up or overheating from using higher amperage. Motor is responsible for the operation cooling and heating mode. 4. Single secondary motor control for the fan motor has become week due to the fan motor using more power than needed 5. System was not equipped with surge protection Recommendations- 1. System Band-Aid repair 2. System options
Fall heating tune up. Tested all heating components and recorded diagnostics. Equipment service and cleaning.
Arrived Onsite to perform diagnostic on 20 year old Lennox systems. Homeowners recently purchased the home and are still in the moving process. He changed out 2 nest thermostats for 2 ecobee thermostats last night and now the systems won’t turn on and the screens are blank. Checked thermostats for power and found that they did not have 24 volts due to no common wire being wired in on any thermostat. Existing wire does have enough wires to put a common wire in. Rewired both furnaces as well as both furnaces to now have a common wire wired in. Secured all connections, turned furnaces on. Thermostats are now recieving proper power and are turned on. Set up system settings. Homeowner will be setting up WiFi and room sensors. Cycled through modes. Systems are operational upon departure.
Performance check and maintenance for 3 heat pump systems.
Performed Furnace diagnostic on 2001 amana heater. Upon my diagnostic, Clients wife stated that he had been swapping out parts such as limit switches. I found that inducer motor and indoor blower were running continuously at the same time due to an open high limit. Error code 4 Was present on the circuitboard indicating that one of the limits are open. began checking voltage across all limits. Found that primary limit had no voltage although when Unplugging harness from the board And applying pressure Primary limit would close initiating the heating sequence. Therefore this indicates to me that this is a faulty circuitboard and needs to be replaced to prevent intermittent behavior. Will need to check availability of board considering this would be an aftermarket board due to the system being from 2001. Further investigation showed that indoor blower motor was also leaking oil and covered in a blanket of dirt this is due to the 1 inch filters inefficiently stopping dust particles from
Downstairs furnace replacement only. No ac or second unit replacement
Returned to replace pressure switch. Replaced pressure switch, cycled system system still not igniting. Checked and adjusted manifold pressure. Checked all pressure hoses and switches. Checked and verified orifice size. Since system is struggling to ignite, according to Lennox troubleshoot guide system needs a smaller orifice. Tried ordering orifice but nobody has it in stock, checked in warehouse and do not have any in stock either. Ordered part from Lennox riverside, Should be arriving next week. Homeowner was very understanding, but was upset.
Downstairs zone sensor thermostat was blank on arrival. Reset the sensor and tested to verify the system is now recognizing the sensor. Tightened connected on the backplate and tested downstairs heat, measured temperature rise with downstairs zone and set downstairs dampers to bleed.