Rafael was very professional and friendly. He did a great job installing our new system.
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Dylan, thank you for listening and providing frankness and valuable input. You have an outstanding demeanor that’s energetic, industrious, thoughtful, even-tempered, coupled with superb professionalism. I am deeply appreciative of all your help.
Response from Cool Air Solutions:
We really appreciate you taking the time to share your feedback with us and the community.
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Josh and Alex! Both are active listeners, and experts in the industry and technology trends. They provided responses to my questions to ensure I understood the process. So amazingly professional, courtesy, kind and exceeded expectation! Their personal interaction certainly enhanced the journey and made me feel valued. They delivered exceptional customer service!
Response from Cool Air Solutions:
It was a pleasure serving you and your family. Thank you for sharing your kind words with us. It means the world to us and to our entire team!
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Both Josh Kaldas and Alex Lopez did a great job on my installation. They were quick, clean, and thorough. Very nice as well.
Response from Cool Air Solutions:
Thank you for the wonderful review and for taking the time to share your feedback.
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Response from Cool Air Solutions:
We really appreciate you taking the time to share your feedback with us and the community.
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Ryan was awesome. Friendly and professional.
Response from Cool Air Solutions:
We're thrilled to hear that you enjoyed your experience with us. Thanks for the kind words!
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Dylan was kind and extremely knowledgeable. He gave us three options from doing the bare minimum to doing everything. He gave us his advice which felt very genuine. There was no pressure and no sales pitch. I greatly appreciated that he gave us the info and then gave us the space to make a decision. Dylan - Thank you for the professionalism and your excellent service!!!
Response from Cool Air Solutions:
It was a pleasure serving you and your family. Thank you for sharing your kind words with us. It means the world to us and to our entire team!
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Christian was very details with his work and give us all feed-back…
Response from Cool Air Solutions:
We're thrilled to hear that you enjoyed your experience with us. Thanks for the kind words!
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Ryan is so helpful and professional!!!!!
Response from Cool Air Solutions:
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
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Christian Anderson was our service technician. Christian provided us with excellent service and was very professional. Thank you Christian !
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Staff was professional and well mannered.
Response from Cool Air Solutions:
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.
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Response from Cool Air Solutions:
We thank you for sharing your positive experience. It made our day.
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Arrived to perform a diagnostic on a 21 year old Lennox system.
I arrived to perform an ac maintenance on a 1 year old Carrier system.
I arrived to perform a diagnostic on a 21 year old Lennox system.
Ac diagnostic on a 22 year old Bryant system.
