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Rafael and his team was very professional from start to finish. They were very clean throughout the installation and laid down clothes where they were working. Rafael was very knowledgeable and has lots of install experience. He was very good at communicating throughout the process and was very helpful. I would highly recommend Cool Air Solutions for your next install. This team is top notch and they value the customer. Adam from the sales team was also a pleasure to work with and I felt very comfortable and no pressure when making our purchase. Wow…these new dual speed Lennox4 ton units work amazing. Thank you for dialing us in!
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Dylan has made multiple trips to our home over the past week. He has shown great knowledge, excellent attitude and an overwhelming since of professionalism that you see so rarely, especially in someone of Dylan’s age. I truly appreciate his time and effort to get the job done right. He has earned my respect and gratitude and I hope to do business with Dylan and Cool Air Solutions again.
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Rafael was very professional and friendly. He did a great job installing our new system.
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Dylan, thank you for listening and providing frankness and valuable input. You have an outstanding demeanor that’s energetic, industrious, thoughtful, even-tempered, coupled with superb professionalism. I am deeply appreciative of all your help.
Response from Cool Air Solutions:
We really appreciate you taking the time to share your feedback with us and the community.
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Josh and Alex! Both are active listeners, and experts in the industry and technology trends. They provided responses to my questions to ensure I understood the process. So amazingly professional, courtesy, kind and exceeded expectation! Their personal interaction certainly enhanced the journey and made me feel valued. They delivered exceptional customer service!
Response from Cool Air Solutions:
It was a pleasure serving you and your family. Thank you for sharing your kind words with us. It means the world to us and to our entire team!
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Both Josh Kaldas and Alex Lopez did a great job on my installation. They were quick, clean, and thorough. Very nice as well.
Response from Cool Air Solutions:
Thank you for the wonderful review and for taking the time to share your feedback.
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Response from Cool Air Solutions:
We really appreciate you taking the time to share your feedback with us and the community.
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Ryan was awesome. Friendly and professional.
Response from Cool Air Solutions:
We're thrilled to hear that you enjoyed your experience with us. Thanks for the kind words!
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Dylan was kind and extremely knowledgeable. He gave us three options from doing the bare minimum to doing everything. He gave us his advice which felt very genuine. There was no pressure and no sales pitch. I greatly appreciated that he gave us the info and then gave us the space to make a decision. Dylan - Thank you for the professionalism and your excellent service!!!
Response from Cool Air Solutions:
It was a pleasure serving you and your family. Thank you for sharing your kind words with us. It means the world to us and to our entire team!
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Christian was very details with his work and give us all feed-back…
Response from Cool Air Solutions:
We're thrilled to hear that you enjoyed your experience with us. Thanks for the kind words!
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Ryan is so helpful and professional!!!!!
Response from Cool Air Solutions:
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
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Christian Anderson was our service technician. Christian provided us with excellent service and was very professional. Thank you Christian !
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