Darren did an outstanding job walking us through the whole process of how our AC unit was going to be fixed. He answered all our questions, and left us very satisfied. He is very enthusiastic about his job! Definitely recommend him!
Awesome customer service!!!
Madison conducted himself in a professional manner. His knowledge and work ethics were with much pride. He truly did an amazing job! We are very happy customers! Thank You!
The technician Madison was great an very knowledgeable. He suggested that the drainage pipe can be rerouted, if we decided to go that way.
Madison worked very hard at cleaning my AC unit & it was a mess! He cleaned up after himself & left everything neat. Madison reviewed his findings and made different suggestions on how we could become more energy efficient. He will definitely be he one we call when we decide to replace the unit!
Great service, Jimmy took his time and explained everything. The staff when I’ve called have been amazing as well. Thank you!
Jimmy is very polite and customer friendly. He's very focus and handles himself very professional. He explain the maintenance service thoroughly. Im extemely satisfied with overall performance. Thank You !
Jimmy, was very knowledgeable in explaining the process of the maintenance service. He conducted himself in an excellent manner. Oh, an he offer us the promo on the Air Scrubber and we decided to go with the product. We're very please with the new system. The air quality feels cleaner and fresher. Thank you, Jimmy for your excellent service and patience seeing we were seniors. Very professional!
Arrived on site to perform fall tune up on a 2007 Goodman unit. Client stated no issues. Hey cycled unit on and was operational. Filter was replaced. Blower assembly and wheel is dirty recon a cleaning. Motor is good slight leaking of oil but is operating. Inducer motor is in range of amps. Found unit to only have one drain line and slight debris. But advised he needs to stay on top of filter change out. Inspected heat exchanger and found it to be covered in heat impingement due to over heating. Found unit not compromised and still safe at This time from age and operation. No protection on unit. Recommend adding surge protectors to system due to its condition of the control board. Client os aware. Cycled unit to ensure system operating. Client did declined recommended work at this time. He Staters he will call us back when heâ€™s ready. System is operational upon departure.
Performed AC and furnace maintenance on a 2020 ACPro condenser. Heating sensors and components were tested for correct operation. Filter is dirty snd will be replaced by homeowner. Gas valve was verified ok. Heating snd cooling temperature splits are in range. Outdoor unit was very dirty but deep cleaned today. Outdoor components were verified in range. Refrigerant levels are ok with an 8 subcool. Customer is aware of the condition of his equipment. Declined to continue scheduled maintenance due to his friend taking over his maintenance for his AC. System was operating at end of appointment.
Performed furnace maintenance on 3 year old Day and night heater. Upon arrival system checked out properly as far as operation. Temp splits are in range and Static pressure is extremely high on system. System was not equipped with surge protection on furnace. Client is interested in indoor air quality upgrades would like info sent over to him so that he can discuss with his partner. System was tested and is fully operational upon departure.
Ordered fan blade from sigler, fan blade will not be in until sigler until Wednesday. Advised client. System is non operational. No card on file.
Unit qualifies for 3 financing promotions: 6.99% fixed apr at 99 a month or 12 months no payment no interest or 18 months with payments no interest
Client needed dampers adjusted, adjusted and now getting airflow he wants.
Arrived on site to diagnose unit that is not cooling home down. Unit is from 1987 and original to home. Upon arrival spoke with tenant and he stated unit just is not cooling home down. System has been running they stated since 11 am and dose not bring down to 72 and stays at 75. Had someone else out and advised unit is old and low on charge and due to original ducting in home advised itâ€™s leaking on connections and losing temperature in attic. Found out door unit very old and worn out. Unit is operating very inefficiently and reason why tenant has high bill due to system always running. Checked pressures And are good. Unit is cooling at 20 degrees. Parts are still operating but bad condition. Fan motor had been leaking oil over time. Primary starter is worn out and pitted on contact points. Secondary control is bad but still operating. Unit uses R-22 refrigerant that is no longer in production. But is cooling home but only to and extent due to being a single stage unit and is just no
Arrived on site to perform spring tune up on a unknow age unit looks to be original to home. Condenser located in attic. Client stated unit is running good just is really old. Cycled unit and washed condenser inside and out. Unit was really dirty due to tress above unit. Checked electrical compartment and found primary starter burnt up due to be original. Fan motor has been leaking a lot of oil in past as motor bearing are starting to seize up due to over working and age. Motor could fail at any time due to how hard itâ€™s working. Recommend replacing primary starter and secondary controls and the fan motor to help system reduce the stress put on compressor. Start up are at max and not good from age. Run amps are pulling 20 amps and advised is not good as Compressor is working really hard and is at max amps. Run amps should be low to show compressor is not over working or under a lot of stress. Compressor is on borrowed time and will completely fail at any time. Checked pressure and ar
Performed diagnostic. System was cooling on arrival. Checked system components indoor and outdoor units. Refrigerant pressures are good and system is cooling correctly. All electrical components are in range and no concerns are visible at this time.. possible user error on thermostat. Explained to son how to permanently hold temperature on thermostat. System is working correctly and there are no recommendations at this time.
Installed parts. Warranty valid for 90 days for non members. Also performed a leak dye search And only found evidence of leakage at Schrader core directly at suction line port. replaced core Schrader and applied nylog to threads to good seal. Upon departure system is hold charge and cooling 22 degree split.
Performed AC diagnostic on 2017 Rheem system. Upon my diagnostic client stated that there is no airflow inside the house. it is no longer Cooling They just moved in last December. I found multiple points concerns that were just with the homeowners 1. System Was Significantly low on R410a refrigerant charge. This is due to a leak somewhere within the refrigeration cycled of system 2. Duel secondary motor control has become weak on hermetic side terminals due to the compressor running with no refrigerant as long as it did 3. Compressor is beginning to pull High amps on start up. Recommend compressor saver kit is added to reduce wear and tear and amperage on start up 4. Indoor Blower motor has significant oil leakage coming off of bearing and can lead to a locking up or overheating 5. 1 inch filter needs to be swapped everyone to three months to maximize airflow in Home 6. Injecting leak dye/sealant into the system to help pinpoint and locate breach in system to prevent any further refrig
Scope of work: -cutting existing condensate line. -installing condensate pump, and wiring it to the unit. -connect low voltage safety switch to unit. -installing new condensate line into pump. -running hose from condensate pump into washer drain. -cleaning area. -testing condensate pump.
Tech arrived on site. No power to the thermostat. Found fuse had popped in attic. Inspection found condenser wires are damaged and need to be replaced. During the inspection found multiple other issues with electrical start components. Compressor is over amping. Indoor blower cap is low. Condenser fan motor is rusted and breaking apart. Do to age and condition of the unit, the client is exploring replacement options. Scheduled with field supervisor, Darren.
Performed diagnostic. Met with tenant. Spoke with Jerry over phone. Maria states that system will not keep up with temperature during the day and will not run until later in the day when itâ€™s cooled down outside. Found condenser was completely dirty and causing a restriction which could be causing unit to shut off on high pressure when itâ€™s hot outside. Pulled condenser fan motor off and thoroughly washed condenser coil. Cycled system on and refrigerant pressures had dropped significantly and now appears to be slightly low on refrigerant. Let homeowner know that system could either have developed a leak or could have not been properly charged up at the time of install. Added 1lb of r410A refrigerant. Refrigerant pressures are in Range and system is producing proper temperature split. Recommended maintenance program for routine maintenance. Jerry wants to hold off for now. Cycled system. System is operational upon departure.