Tech Greg very professional very nice as usual, gave some important advice on things I may need to improve my ventilation throughout the house for cleaner air flow..
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Our experience with Jimmy Garcia was very pleasant. He was very professional, courteous and respectful. He was extremely knowledgeable, as well as explaining every detailed concerns he saw with our air conditioner. He was Great! Thank You Jimmy Garcia!!!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Representative was very customer focus and knowledgeable!
Overall Experience
Quality
Price
Convenience
Darren did an outstanding job walking us through the whole process of how our AC unit was going to be fixed. He answered all our questions, and left us very satisfied. He is very enthusiastic about his job! Definitely recommend him!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Madison conducted himself in a professional manner. His knowledge and work ethics were with much pride. He truly did an amazing job! We are very happy customers! Thank You!
Overall Experience
Quality
Price
Convenience
The technician Madison was great an very knowledgeable. He suggested that the drainage pipe can be rerouted, if we decided to go that way.
Overall Experience
Quality
Price
Convenience
Madison worked very hard at cleaning my AC unit & it was a mess! He cleaned up after himself & left everything neat. Madison reviewed his findings and made different suggestions on how we could become more energy efficient. He will definitely be he one we call when we decide to replace the unit!
Overall Experience
Quality
Price
Convenience
Great service, Jimmy took his time and explained everything. The staff when I’ve called have been amazing as well. Thank you!
Overall Experience
Quality
Price
Convenience
Jimmy is very polite and customer friendly. He's very focus and handles himself very professional. He explain the maintenance service thoroughly. Im extemely satisfied with overall performance. Thank You !
Overall Experience
Quality
Price
Convenience
Arrived on site to perform heating tune up on a 2013 lennox unit. Client stated no issues. Cycled unit and unit is operational. Found filter okay and slight dusty. Blower wheel is dusty. Motor is good and oil free. Clean flame heating home. Igniter is good. Flame sensor is okay. Inducer motor is in range and good. Drain lines are good and clear at this time. Safety switches are all good. Temperature rise is good at this time. Recommended adding a hard wire surge protectors but client bought a plug in one for now and is Better then nothing. Client stated she will be ordering her own filter and be keeping them on hand. She is aware. Cycled unit and units is operational. Went over how unit is running and conditions and client is aware and okay with so. Cycled unit and unit is operational upon departure.
Upon arrival performed maintenance. Indoor blower wheel is extremely dirty. Filter needs to be swapped every 2-3 months. Secondary motor control is out of range. This can stop that indoor motor whenever it fails completely. Dusted and cleaned entire burner assembly and heating compartment. Cleaned flame sensor out. Recommend adding some protection because circuit board has a ton of heat bubbles around terminals, that can def have intermittent issues. Replaced filter client provided. Adding a purification system would help the standard filter become higher filtration, keep indoor air quality levels clean. System is operational, called gale kver phone and went over findings. Will call us back she is at work .
Upon arrival performed maintenance. Indoor blower wheel is extremely dirty. Filter needs to be swapped every 2-3 months. Secondary motor control is out of range. This can stop that indoor motor whenever it fails completely. Dusted and cleaned entire burner assembly and heating compartment. Cleaned flame sensor out. Recommend adding some protection because circuit board has a ton of heat bubbles around terminals, that can def have intermittent issues. Replaced filter client provided. Adding a purification system would help the standard filter become higher filtration, keep indoor air quality levels clean. System is operational, called gale kver phone and went over findings. Will call us back she is at work .
