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Overall Experience
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Overall Experience
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Overall Experience
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Our experience with Jimmy Garcia was very pleasant. He was very professional, courteous and respectful. He was extremely knowledgeable, as well as explaining every detailed concerns he saw with our air conditioner. He was Great! Thank You Jimmy Garcia!!!
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Representative was very customer focus and knowledgeable!
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Darren did an outstanding job walking us through the whole process of how our AC unit was going to be fixed. He answered all our questions, and left us very satisfied. He is very enthusiastic about his job! Definitely recommend him!
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Madison conducted himself in a professional manner. His knowledge and work ethics were with much pride. He truly did an amazing job! We are very happy customers! Thank You!
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The technician Madison was great an very knowledgeable. He suggested that the drainage pipe can be rerouted, if we decided to go that way.
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Madison worked very hard at cleaning my AC unit & it was a mess! He cleaned up after himself & left everything neat. Madison reviewed his findings and made different suggestions on how we could become more energy efficient. He will definitely be he one we call when we decide to replace the unit!
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Great service, Jimmy took his time and explained everything. The staff when I’ve called have been amazing as well. Thank you!
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Jimmy is very polite and customer friendly. He's very focus and handles himself very professional. He explain the maintenance service thoroughly. Im extemely satisfied with overall performance. Thank You !
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Arrived on site to perform heating tune up on a 2013 lennox unit. Client stated no issues. Cycled unit and unit is operational. Found filter okay and slight dusty. Blower wheel is dusty. Motor is good and oil free. Clean flame heating home. Igniter is good. Flame sensor is okay. Inducer motor is in range and good. Drain lines are good and clear at this time. Safety switches are all good. Temperature rise is good at this time. Recommended adding a hard wire surge protectors but client bought a plug in one for now and is Better then nothing. Client stated she will be ordering her own filter and be keeping them on hand. She is aware. Cycled unit and units is operational. Went over how unit is running and conditions and client is aware and okay with so. Cycled unit and unit is operational upon departure.
Upon arrival performed maintenance. Indoor blower wheel is extremely dirty. Filter needs to be swapped every 2-3 months. Secondary motor control is out of range. This can stop that indoor motor whenever it fails completely. Dusted and cleaned entire burner assembly and heating compartment. Cleaned flame sensor out. Recommend adding some protection because circuit board has a ton of heat bubbles around terminals, that can def have intermittent issues. Replaced filter client provided. Adding a purification system would help the standard filter become higher filtration, keep indoor air quality levels clean. System is operational, called gale kver phone and went over findings. Will call us back she is at work .
Upon arrival performed maintenance. Indoor blower wheel is extremely dirty. Filter needs to be swapped every 2-3 months. Secondary motor control is out of range. This can stop that indoor motor whenever it fails completely. Dusted and cleaned entire burner assembly and heating compartment. Cleaned flame sensor out. Recommend adding some protection because circuit board has a ton of heat bubbles around terminals, that can def have intermittent issues. Replaced filter client provided. Adding a purification system would help the standard filter become higher filtration, keep indoor air quality levels clean. System is operational, called gale kver phone and went over findings. Will call us back she is at work .
Upon arrival performed maintenance. Indoor blower wheel is extremely dirty. Filter needs to be swapped every 2-3 months. Secondary motor control is out of range. This can stop that indoor motor whenever it fails completely. Dusted and cleaned entire burner assembly and heating compartment. Cleaned flame sensor out. Recommend adding some protection because circuit board has a ton of heat bubbles around terminals, that can def have intermittent issues. Replaced filter client provided. Adding a purification system would help the standard filter become higher filtration, keep indoor air quality levels clean. System is operational, called gale kver phone and went over findings. Will call us back she is at work .
Upon arrival performed maintenance. Indoor blower wheel is extremely dirty. Filter needs to be swapped every 2-3 months. Secondary motor control is out of range. This can stop that indoor motor whenever it fails completely. Dusted and cleaned entire burner assembly and heating compartment. Cleaned flame sensor out. Recommend adding some protection because circuit board has a ton of heat bubbles around terminals, that can def have intermittent issues. Replaced filter client provided. Adding a purification system would help the standard filter become higher filtration, keep indoor air quality levels clean. System is operational, called gale kver phone and went over findings. Will call us back she is at work .
Arrived on site to perform heating tune up on a 2021 American standard package unit. Client stated no issues. Cycled heater and is operational. Filter was replaced. Blower assembly and whee are good. Inducer motor is in range. All safety switches are good. Found static pressure above range. Temperature rise was in range. Igniter and flame sensor are good. At then end of the visit found unit over heating. Found heat exchanger with hot spots from over heating. Took a look around the house and found 2 vents closed in home and this was causing airflow restriction and is over heating. Opened the vents and unit is operational. Advised they need to stay open in home and filter should be changed out every 3 months. No protection on. It and recommended adding one to protect unit from electrical surges and power outage that can damage or short out Components. Cycled unit and client is aware of how unit is running. Closed unit up and went over how unit is running. Client is aware and happy we cam
Same issue from previous visit. Rodents are biting their way through the system and are nesting in furnace. I replaced pressure tubing and system took off in heating mode. Tenant is aware of issue and is going to call exterminator. Problem is going to keep happening until extermination is started. Charging for diagnostic only today. System is operation upon departure.
When I arrived at system, I was told heating didn’t work. I started with turning on thermostat to heating mode. I didn’t hear system kick on at all. I went to furnace cabinet and saw error code. Pressure switch fault was issue, rodents chewed through pressure switch tubing. Tubing had a hole in it and it was preventing system from turning on. I cut back tubing and attached back onto pressure switch. System turned on in heating and system operational. Then I started with maintenance to furnace. I cleaned flame sensor of all corrosion. I inspected blower motor and blower motor is dirty. No gas leaks to system, and gas turned on. The ducting had holes in it from rodents. I replaced air filter with one that tenant provided. Registers reached up to 110 degrees out of all vents. The system is operational upon departure.
Arrived on site and found flame sensor error code present. Took flame sensor out and cleaned off. Ran unit and system began heating properly. Upon departure unit is fully operational.
