Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Our experience with Jimmy Garcia was very pleasant. He was very professional, courteous and respectful. He was extremely knowledgeable, as well as explaining every detailed concerns he saw with our air conditioner. He was Great! Thank You Jimmy Garcia!!!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Representative was very customer focus and knowledgeable!
Overall Experience
Quality
Price
Convenience
Darren did an outstanding job walking us through the whole process of how our AC unit was going to be fixed. He answered all our questions, and left us very satisfied. He is very enthusiastic about his job! Definitely recommend him!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Madison conducted himself in a professional manner. His knowledge and work ethics were with much pride. He truly did an amazing job! We are very happy customers! Thank You!
Overall Experience
Quality
Price
Convenience
The technician Madison was great an very knowledgeable. He suggested that the drainage pipe can be rerouted, if we decided to go that way.
Overall Experience
Quality
Price
Convenience
Madison worked very hard at cleaning my AC unit & it was a mess! He cleaned up after himself & left everything neat. Madison reviewed his findings and made different suggestions on how we could become more energy efficient. He will definitely be he one we call when we decide to replace the unit!
Overall Experience
Quality
Price
Convenience
Great service, Jimmy took his time and explained everything. The staff when I’ve called have been amazing as well. Thank you!
Overall Experience
Quality
Price
Convenience
Jimmy is very polite and customer friendly. He's very focus and handles himself very professional. He explain the maintenance service thoroughly. Im extemely satisfied with overall performance. Thank You !
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Arrived on site to perform heating tune up on a 2013 lennox unit. Client stated no issues. Cycled unit and unit is operational. Found filter okay and slight dusty. Blower wheel is dusty. Motor is good and oil free. Clean flame heating home. Igniter is good. Flame sensor is okay. Inducer motor is in range and good. Drain lines are good and clear at this time. Safety switches are all good. Temperature rise is good at this time. Recommended adding a hard wire surge protectors but client bought a plug in one for now and is Better then nothing. Client stated she will be ordering her own filter and be keeping them on hand. She is aware. Cycled unit and units is operational. Went over how unit is running and conditions and client is aware and okay with so. Cycled unit and unit is operational upon departure.
Upon arrival performed maintenance. Indoor blower wheel is extremely dirty. Filter needs to be swapped every 2-3 months. Secondary motor control is out of range. This can stop that indoor motor whenever it fails completely. Dusted and cleaned entire burner assembly and heating compartment. Cleaned flame sensor out. Recommend adding some protection because circuit board has a ton of heat bubbles around terminals, that can def have intermittent issues. Replaced filter client provided. Adding a purification system would help the standard filter become higher filtration, keep indoor air quality levels clean. System is operational, called gale kver phone and went over findings. Will call us back she is at work .
Arrived on site to perform heating tune up on a 2021 American standard package unit. Client stated no issues. Cycled heater and is operational. Filter was replaced. Blower assembly and whee are good. Inducer motor is in range. All safety switches are good. Found static pressure above range. Temperature rise was in range. Igniter and flame sensor are good. At then end of the visit found unit over heating. Found heat exchanger with hot spots from over heating. Took a look around the house and found 2 vents closed in home and this was causing airflow restriction and is over heating. Opened the vents and unit is operational. Advised they need to stay open in home and filter should be changed out every 3 months. No protection on. It and recommended adding one to protect unit from electrical surges and power outage that can damage or short out Components. Cycled unit and client is aware of how unit is running. Closed unit up and went over how unit is running. Client is aware and happy we cam
Same issue from previous visit. Rodents are biting their way through the system and are nesting in furnace. I replaced pressure tubing and system took off in heating mode. Tenant is aware of issue and is going to call exterminator. Problem is going to keep happening until extermination is started. Charging for diagnostic only today. System is operation upon departure.
When I arrived at system, I was told heating didn’t work. I started with turning on thermostat to heating mode. I didn’t hear system kick on at all. I went to furnace cabinet and saw error code. Pressure switch fault was issue, rodents chewed through pressure switch tubing. Tubing had a hole in it and it was preventing system from turning on. I cut back tubing and attached back onto pressure switch. System turned on in heating and system operational. Then I started with maintenance to furnace. I cleaned flame sensor of all corrosion. I inspected blower motor and blower motor is dirty. No gas leaks to system, and gas turned on. The ducting had holes in it from rodents. I replaced air filter with one that tenant provided. Registers reached up to 110 degrees out of all vents. The system is operational upon departure.
Arrived on site and found flame sensor error code present. Took flame sensor out and cleaned off. Ran unit and system began heating properly. Upon departure unit is fully operational.
Performed a heating maintenance on a 2020 Lennox system. Cleaned and Adjust Burners. Check Combustion Air for Proper Venting. Examine the Heat Exchanger for Damage / Corrosion. Test Furnace Safety Controls. Inspect Gas Piping. Tighten Electrical Connections. Measure the Voltage and Amperage. Flush the Condensate Drains. Measure Tempurature Difference between Supply and Return Air. Vacuum Furnace Return Grille. Adjust Gas Pressure & Pilot. Clean in-place Blower Compartment. Inspect Blower Wheel for Proper Balance. Check the System's Static Pressures to Ensure Proper Airflow. Inspect Duct Connections for Air Leaks / Sizing / Insulation. Check all System Safety and Limit Switches. Clean Flame Sensor. Inspect Carbon Monoxide Detector. Check Thermostat for Proper Operation / Calibration. Filters where not changed this visit. System was fully operational on time of departure.
During my twenty point heating inspection, I started with the thermostat. Giving a call for heating, and going to furnace to start maintenance. Temp rise of 30-60 needed, I got a temp rise of 52. House heats up to designated temperature. I checked out blower motor of any dirt or debris and it’s clean. Owner will replace his own filter, It was dirty. Hot surface igniter not cracked or having white spots. Flame sensor still working good, no need to be cleaned. Ducting done correctly, and all runs intact. Inducer motor is working efficiently. House heats good and ready for winter.
Arrived on site to diagnose a leaking 1989 unit. Client stated She is original home buyer and heater is original. She has a separate insurance but when they came out they told her they don’t cover it and need it all replaced but didn’t even inspect the unit. Found unit all opened up. Return vent was open and off and inside was wet. Furnace located in closet and found wood base all wet. Drain is clogged and there is only one. No safety over flow switches. Blower assembly and wheel and whole cabinet of heater was really dirty as there is no rack to hold filter in place so dirt is just entering unit. Found motor leaking oil as there is a lot of oil build up and dirt on motor. Due to age of unit a lot of part are just worn out from age and operation. Found no good airflow upstairs. Inspected ducting and found it to be original gray flex and most of it has all deteriorated and has left the duct itself exposed with no insulation. Advised there are loosing cold and hot air in attic and fo
Arrived on site to diagnose unit not working again. Spoke to client and they stated unit just stopped blowing air. Cycled and I for was not operational. Condenser was operational and found line set and compressor frozen over. Advised issues is inside. Inspected electrical compartment and found secondary motor control for blower failed. Motor has a lot of oil that has been leaking from over working. Advised can fail in future. Put new part in and motor is operational just working hard from age and operation. Client also wanted to go over Ac recommendations. Advised primary stater was pitted on contact points from age and operation. Secondary motor control was replaced last time. Fan motor had dried up oil from past and can fail in future from over working. Compared is older and working hard. Recommend adding a compressor booster to help prevent hard start up. They are aware of what is going on and on ow it’s old. They stated they want to talk it over and see what is better side they
Arrived on site to perform AC diagnostic on 2004 system. Upon arrival clients son is in town and will be handling appointment for her. He stated that just last night the unit started blowing hot air and was not cooling down. Maintenance has not been done since 2020 and in 2013 the fuse was replaced. Began diagnostic at outdoor unit and immediately found that 30 amp fuse was blown. Inspected electrical components and found that duel secondary motor control is weak on hermetic side terminal. Condenser fan motor is also over amping. System contains R22 which is no longer manufactured as of 2020. Pressures are in range at this time. At this time Ruth’s son would like to go through with the mandatory repair and sign up on a maintenance plan to keep both AC and heater at standard twice a year. Clients are not in a position to go over replacement options and understand that system is past design life at this point. Installed components and system is operational and cooling upon departure
Club had questions about financing options to see if they should finance or pay for it.
When I arrived at house, I was told house wasn’t cooling anymore. I started at condenser and opened up cabinet of all electrical components. I had no power to condenser unit, so I went to breaker panel. Breaker panel had breaker inside In tripped position. I flipped breaker back on and went to do a amp draw. Hooked up my amp probe and system was working at 29 amps. Exceeding max amp draw of 27 amps. It’ll keep tripping breaker when compressor gets over worked. I showed issue to owner and he is aware of his compressor. Owner will reach out if he wants to continue with replacement. For today, I’m charging for diagnostic only.
Arrived on site to perform spring tune up on a 2 year old unit. Client stated no issues. Cycled cooling and is operational. Washed condenser coil inside and out. Checked electrical compartment and components. Primary stater is good. Secondary motor control is good and in range. Fan motor is good. Checked start up and run amps and both are good and in range. Checked pressure and pressure are good and cooling home. Filter was dirty and client stated they would order and replace themselves. Did recommend doing surge protectors to protect systems from electrical surges and power outages that can damage or even short out systems and components. Spoke to wife about how unit is running and she is aware and did hold off for husband to read repairs to see if they want to move forward. Cycled unit and u it is operational upon departure.
Arrived on site to perform diagnostic on 4 year old unit. States that unit is not working or reaching setpoint inside the house. Also noticed that pipe outside has been freezing over. Target setpoint in the house is 64 degrees. Advised that unit is realistically not designed to reach that temperature. Also, it is unclear if thermostat is reading the correct temperature. System still has all original Ducting, and unit is in the garage leaving little room for return air. Found that filter had not been changed since the day the unit was installed, which was causing a airflow and refrigeration restriction. This would cause the unit to run inefficiently all day and eventually ice up. Refrigerant pressures and all electrical components are within range. Went over findings and recommendations.