He was outstanding. Really friendly and explained everything thoroughly.
Overall Experience
Quality
Price
Convenience
Careful in his service, in explaining what new technology can be added to my minisplit system, in protecting my floors… very professional
Overall Experience
Quality
Price
Convenience
Mina was so efficient, respectful, and professional. He explained everything very clearly and was a pleasure to work with.
Overall Experience
Quality
Price
Convenience
Our technician, Mina, is very professional, knew how to perform his work assignment, and made understandable suggestions. Just a really pleasant young man who knows and enjoys his work. He's a real asset to your company.
Overall Experience
Quality
Price
Convenience
I was very happy with the service I received today. The communication was great, I got an email and text message regarding the pending service. The service technician was very knowledgeable and professional. He inspected the unit, explained his findings, gave me two or three options on the repair or service, and preformed great work. He was clean, courteous, and on time for our appointment. I would highly recommend.
Overall Experience
Quality
Price
Convenience
You have not finished with your service, so I can’t say what my overall experience is; but only thing I can say is that Isaac was very professional and polite.
Overall Experience
Quality
Price
Convenience
Eric was knowledgeable and thorough. Fixed the issue and gave great advice for future service to the system.
Response from Cool Air Solutions:
Thank you so much for taking the time to leave us a 5-star review!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Isaac arrived promptly as scheduled and was friendly and professional. He explained everything he would be doing. He is an exceptional employee for your company
Overall Experience
Quality
Price
Convenience
Today Sergio came out and did a six month tuneup on HVAC system including HRV filters and dehumidifier filters. From my standpoint, he did an excellent job. He explained everything he was doing and showed me pictures before and after of dehumidifier filter and two HRV filters. I provided the new Merv 16 filter. Clean air is vital due to lung damage from inhaling mold spores. Alexa was very helpful and signed me up for a tuneup of the system every six months. Thank you so much.
Overall Experience
Quality
Price
Convenience
Madison is a great ambassador for you — well trained, great personality, respectful. Pleasure to have him in our home
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Ac maintenance on a 22 year old Rheem system.
Performed service maintenance on 2 year old Goodman ac unit
Performed a ac maintenances on an 18 year old Rheem system.
I performed an AC maintenance today on a Lennox system. Upon arrival, the system was fully operational. I tested all mechanical, safety and performance systems. All electrical components including the compressor and fan motor tested in range with no signs of damage. I clean the outdoor coil and replace the return air filter as they were dirty. The system did not feature surge protection. Upon departure system is fully operational and heating and cooling mode with an optimal temperature differential. It was a pleasure servicing your equipment. Have a great summer! Thank you for choosing Cool Air Solutions and being a Comfort Club member!