On time, personal and through. He is an honest technician and a real asset for the company
Quick, efficient, honest and reliable.
On time, friendly, honest and efficient
Have had these guys come out a few times now. Super friendly and kept at it until they resolved the issue and made it right. Very nice and professional.
Very knowledgeable technician
I've been very happy with the service Cool Air Solutions has provided. They have been out 3 times so far; once for install & twice for maintenance. They've always been top notch professionals, friendly, clean & respectful.
Upon arrival performed lowes AC and Furnace tune up for $119. Inspected indoor unit. Sequence of operation for heating mode was good. Blower wheel does have have debris build up. Amps on blower wheel and inducer motor ok. Temperature rise on unit good. Unit does not have condensate safety switches and unit is on 2x4 wood which is not safe. Inspected outdoor unit. Amps on compressor high pulling 73.5 max is 75 recommend to add hard start kit. Primary and secondary motor controls looked good. Pressure on unit good as well. Temperature split was at a 20 which is good too. Fan motor does have a lot of rust build up but no signs on leaking oil anywhere. Amps were within range as well. Cycled system on and off before leaving. System is operational upon departure.
Upon arrival performed Loweâ€™s furnace tune up on 2000 system. Replaced filter 14x30x1. Cycled system for heating. Inspected indoor unit. Sequence of operation for heating system was good. Temperature rise on system was ok. Blower amps and inducer amps were good. Blower wheel looked good as well. Secondary motor control was within range. Did notice unit was on 2x4 wood and unit was not strapped up. Gas valve did not have a sediment trap. Customer also said downstairs does not really heat. Showed customer pictures of the duct work and told her there is breaches in the duct work and there losing a lot of air up in the attic. Went over options she is going to call husband who is over in the east coast and have a follow up tomorrow 1/17/18. Unit was operational upon departure. Perform furnace tune up
Located the low voltage short and tested the system
Upon arrival did furnace tune up. Changed out filter. Blower wheel is completely dirty. Heat exchanger is rusted out did not see any breaches or cracks. Unit does have a flame rollout. Amps on blower wheel within range. Temp rise ok. System is operational upon departure.
Emailed quote to husband. Wife only present. Home warranty working to help pay for unit. Client moved in 6 months ago.
Upon arrival performed maintenance. Indoor blower motor is leaking an excessive amount of oil. System is really dirty and needs cleanings. Customer would like a follow up from office in a few days regarding see if he wants To move forward with replacing system. System is running high amp draws off the start.
Upon arrival performed furnace tune up on 2014 unit. Replaced filter was a 20x25x1. Customer was saying downstairs does not get hot and some areas no air flow. Inspected duct work and was the original duct work of the home. Did not have dampers to adjust air flow. Ducts are breached and not sealed. Also improper sizing of ducts. Cycled system on and off. System is operational upon departure.
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