Daniel and Evan did a phenomenal job servicing our new AC unit for the first time since its purchase. I watched them do the diagnostic checks and the power cleaning of the unit outside. They were quite knowledgeable, and had very friendly service. 10 out of 10
These folks are professional all the way and we will always use them
fast, friendly service. Too bad that the 3M filter I got at Lowe's that said it was for Lenox and the right size did not fit, but I was able to buy the one that did
Shane is highly knowledgeable, prompt, friendly, efficient mini-split system serviceman. He cleaned out extra mud I was unaware of in my outside system, checked coolant pressure. He calculated each interior unit’s temperature performance, cleaned all of the filters, all while reporting what he found as he went along. I love that the unit efficiencies will be monitored over time as a measurand of any aging issues. Thank you, Shane
From start to finish, Your services were great😍
Great job. On time. Very professional greatly appreciated.
Madison gave me 5 different plans for revitalizing and/or replacing my furnace
Dan takes pride in his work. Cool Air does an excellent job training their technicians both in technical know how and also customer service.
My technician Luis was extremely competent and explained the situation with options. I was happy for his quick but thorough assessment of the FAU situation.
Madison is someone we would butler for our own business .
Very good no surprises.
David showed up early, very knowledgeable, professional and personable...
I wouldn’t trust this company. The technician connected a device that measured the temperature of the compressor coolant, however that’s all he did. He did not use a multimeter, nor did he provide any recommendations on what he thought was the problem and why my condenser was tripping my circuit breaker. He gave me some very costly options in which the first started at $800 for a simple topping off of refrigerant fluid. After trial and error And a little bit of research I was able to narrow it down to the capacitor that’s inside of my unit. This is $100 part would’ve been an easy replacement. However he chose to take the hundred dollars that I had to pay him just for showing up and leave.
Upon arrival performed maintenance on AC system. Found ducting system to have no seals at all. Ducting system to all seals have no one sealant piece on it. Indoor motor is leakih some oil. Secondary motor control is in range. Circuit board & electrical connections good. Condenser fan motor is leaking oil and is running higher then max amps. Running far over and hot. Refrigerant levels are in range. Client is fully aware. Also recommended a whole purification kit cause they have allergies. Client says he wants me to follow up with himz
Upon arrival performed diagnostic. Found condenser to not be kicking on. Was not getting any voltage down to condenser. Found low voltage wire to not be connected on the circuit board. Client had someone looking st the system in December. Starter system up and added surge protector to have system protected. System is operational.
Performed AC maintenance on a brand new condenser. Customer was given 2 filters per the contract. Refrigerant levels are good. Outdoor unit was chemically cleaned.
Arrived to adjust dampers on a new install. Customer reports excellent air flow downstairs but would like some forced upstairs, inspected ducting for dampers and did not find any. Install manager was notified.
Upon arrival performed maintenance on AC system. Indoor motor and wheel in hood condition. Thermostat good. Washed condenser coils. Refrigerant levels in very good condition. Primary and secondary motor control in range. Filter is clean. System has no surge protection. Blower wheel has some dust build up. System is operational upon completion
Arrived on site to perform spring tune up on a 2012 Goodman unit. Client stated no issues. Cycled unit and is good. Condenser in back yard. Furnace located in attic. Washed condenser coil inside and out. Stater is worn out and pitted from age and operation. Secondary motor control is good. Fan motor is getting wear as itâ€™s pulling max amps. Advised due to age and unit. Checked start up and run amps on compressor and both are good. Pressure are good and holding and cooling home. No protection on unit. Recommend adding. Replaced filter. Found black flex ducting used. Found home to be n 2 zone and 1 stage furnace advised is just making unit work hard as itâ€™s not designed for zoning. Unit is cooling and lines are clear. All safety switches are operational. Client os aware how unit is running client did hold off and did renew ESA unit is operational upon departure.
Arrived on site to perform spring tune up on 2 2 year old unit. Client stated no issues as units are new. Cycled both and both operational. Washed both condenser coils inside and out. Primary starter good. Secondary motor control is good. Both fan motor are good and in range. Checked start up and run amps on both. Heat pump is holding good charge and cooling at 19 degrees. Mini split is cooling at 2 degrees. Found no protection from n either u it and highly recommend adding protection to protect systems from electrical surges and power outages that can damage or even short out systems and components. Inspected in door unit. Filter was dirty and replaced. Coil was good and motors as well. Ducting is new and good. No protection on indoor unit and recommended adding some to protect systems. Cycled units and went over all findings with client and she is aware how unit is running and cooling. Client did hold of on recommendations but did renew ESA. Both units are operational upon departure
Diagnosed defective battery cap and tested equipment. Inspected system and components and recorded temperatures. Checked filter and blower.
System totals out to $ 18,500.00â€“ client is only liable for payment of $15,500.00 As Tech clean California rebates will cover remaining $3000.00 balance. Note that to clean California rebates need to be done right away in order to take advantage of this offer.
Arrived on site and performed AC maintenance on 1994 comfortmaker Condenser. Upon arrival Laura states that system has been operational and she has had no issues. Client supplied filter for swap out. Cleaned out outdoor unit electrical panels. Inspected electrical and found that compressor saver kit is completely out of range and no longer Reducing start up amperage of compressor. System was not equipped with search protection and condenser fan motor is beginning to leak oil furnace bearing which can lead to a failing soon. System also contained a phased out refrigerant which is no longer manufactured as of 2020. At this time client is aware Of all possible failure points within the 1994 system. Klein took notes down on what parts may potentially feels so that she can look back in the future. At this time she declines all recommended work and will give us a call if it fails. Upon departure system is fully operational and cooling
Arrived on site to perform spring tune up on a 6 year old unit. Condenser located out side. Client stated no issues. Washed condenser coil inside and out. Checked electrical compartment and components. Electrical was good. Circuit board are good. Checked start up and run amps on compressor. Both are good. Fan motor is good and free of oil. Checked pressure and unit is holding charge and cooling hole good. Unit is zoned. Found no protection outdoor unit and recommended adding protection due to the type of unit it is. Cycled unit and went over all findings and recommended. Client is aware and wanted it emailed to think it over. He would let us know if he wants to go forward. Unit is operational upon departure.
Performed service on a Goodman furnace. Customer just moved in to this home. Upon inspection I found the series of operations getting stopped at the gas valve. Ordering a control board. There are multiple points concern for this system. The return duct run is ripped open exposing the inside barrier. There are other duct runs in this condition. This is releasing virtually all the conditioned air temperature into the attic. This is going to cause energy bills to be significantly increased. The drain pan has a good amount of rust and active moisture in the pan. The primary blower is leaking oil. Homeowner wants minimal repair to get up and running and a maintenance plan. Homeowner is aware this is not a permanent fix and additional repairs might be needed to get fully and safely operational.
Performed AC maintenance on a 2020 Lennox condenser. Customer reports light use of the system so far. Customer had just changed filter recently. Outdoor unit had vines growing on the panels. These were disposed of and customer was notified of the issues the air restriction can cause. Outdoor unit was washed. Service panel and compressor bay were cleaned. Refrigerant charge was verified ok. Outdoor electrical components are healthy. Indoor unit electrical amp draws are good at this time. Supply plenum had insulation that had fallen off. This was fixed today. Both unit are not protected. System is operational.
Arrived on site to return for revenue on a 2015 carrier unit. Installed and high limit unit was operating and heating in fort and second stage. Once flame were created and fluttering. Advised thatâ€™s can be a ventilation issues. Once unit was running cycled for a couple minutes to react how it would trip and ram longer but now the combustion vent high limit is tripping and over heating. Inspected venting in attic and on roof to ensure itâ€™s not clogged. Found vent is really pinched and has been since they installed new unit. Vent goes from a 4 inch vent to 2 inch or less as it should be opened up and venting. Ram unit with out vent cap and unit ram longer but advised can not leave cap off unit as it can rain. Advised client now of findings and showed him photos and he is aware of the issues due to bad design installation. Advised would have manager put together ther a estimate to replace vent and since would have to open roof would have to get a roofer to seal up flashing once replac