Careful in his service, in explaining what new technology can be added to my minisplit system, in protecting my floors… very professional
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Mina was so efficient, respectful, and professional. He explained everything very clearly and was a pleasure to work with.
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Our technician, Mina, is very professional, knew how to perform his work assignment, and made understandable suggestions. Just a really pleasant young man who knows and enjoys his work. He's a real asset to your company.
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I was very happy with the service I received today. The communication was great, I got an email and text message regarding the pending service. The service technician was very knowledgeable and professional. He inspected the unit, explained his findings, gave me two or three options on the repair or service, and preformed great work. He was clean, courteous, and on time for our appointment. I would highly recommend.
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You have not finished with your service, so I can’t say what my overall experience is; but only thing I can say is that Isaac was very professional and polite.
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Eric was knowledgeable and thorough. Fixed the issue and gave great advice for future service to the system.
Response from Cool Air Solutions:
Thank you so much for taking the time to leave us a 5-star review!
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Isaac arrived promptly as scheduled and was friendly and professional. He explained everything he would be doing. He is an exceptional employee for your company
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Today Sergio came out and did a six month tuneup on HVAC system including HRV filters and dehumidifier filters. From my standpoint, he did an excellent job. He explained everything he was doing and showed me pictures before and after of dehumidifier filter and two HRV filters. I provided the new Merv 16 filter. Clean air is vital due to lung damage from inhaling mold spores. Alexa was very helpful and signed me up for a tuneup of the system every six months. Thank you so much.
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Madison is a great ambassador for you — well trained, great personality, respectful. Pleasure to have him in our home
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Continue to experience great service and cost from both office and field on site staff.
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Performed a ac maintenances on an 18 year old Rheem system.
I performed an AC maintenance today on a Lennox system. Upon arrival, the system was fully operational. I tested all mechanical, safety and performance systems. All electrical components including the compressor and fan motor tested in range with no signs of damage. I clean the outdoor coil and replace the return air filter as they were dirty. The system did not feature surge protection. Upon departure system is fully operational and heating and cooling mode with an optimal temperature differential. It was a pleasure servicing your equipment. Have a great summer! Thank you for choosing Cool Air Solutions and being a Comfort Club member!
I performed a combo maintenance today on a carrier mini split system. Upon arrival, the system is fully operational and both heating and cooling mode. I removed all filters and cleaned them as well as the outdoor coil. All electrical components tested in the ranges, including the fan motors and the compressor. I inspected the outdoor unit for signs of rodent entry due to the landscape and there were none! Upon departure, I tested the systems temperature differentials in both heating and cooling mode, and they were in range. Thank you for being a Cool Air Solutions customer and Comfort Club member!
Heating maintenance on a 19 year Bryant system.
Combo maintenance on a 19 year old maytag system.
For this job I performed a heating maintenance on a 7 year old Carrier furnace 1. All electrical and mechanical components are clean and within manufacturer specifications 2. Did not change the return filter as it is still clean 3. Found no surge protection on the system. Advised that if installed it will act as a shield to the unit in the event of any sudden power surges. 4. Customer mentioned their seasonal allergies. Informed that we do offer products that can help alleviate those symptoms and remove the viruses and bacteria from the breathable air supply. Customer opted not to move forward with recommendations at this time. System is in excellent condition and operational upon departure. Thank you for choosing Cool Air Solutions.
Performed heating maintenance on a 21 year old Lennox furnace
Completed maintenance on Lennox furnace and ac unit.
