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Jamie was very professional, gave me all the options for my plan and told me exactly what I need to hear without the fluff.
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Overall Experience
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Michael was early and professional. Efficient troubleshooting process and had a solution right away. Great experience
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Jimmy was respectful of my home. Wore shoe slippers and a mask. Very professional and responsible young man. He gave me options in regards to my a/c and recommended clean air purifier
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Had the best experience with Cool Air Solutions. Called for help with our AC and Luis came out same day and helped us determine what needed to be done. And Darren came out the very next day to go over our options with us. Can’t wait for our new system to be installed. Very satisfied with the customer service!!!
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Overall Experience
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Overall Experience
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Cool Air Solutions installed our HVAC systems a few years back and has maintained it ever since. The system drastically changed the comfort level of our home and our lives for the better. The company has a top-notch quality culture. Justin knows his stuff. We recommend both Cool Air Solutions to anyone in the Menifee area looking to upgrade or repair their air conditioning system.
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Replace existing system with listed equipment.
Upon arrival performed maintenance. Outdoor condenser was completely opened up and washed out door coils. Secondary motor control control in good condition. Compressor assist kit in working order. Indoor motor is good. Evapncoil clean. Return ducting and plenum collecting dust. Recommend air scrubber to help with dust levels. Refrigerant levels good. Temp splits good. System is operational upon departure.
Upon arrival found system to be non responsive. Fan motor not spinning. Found secondary motor control to be out of range. Replaced secondary control got system up and going. Customer decided to do minimal repair. System is operational upon departure.
LOWES PTU. Found system operational upon arrival. Replaced filters with cut to fit universal filters x3. Duct ok. Insulation ok. Blower ok at this time. Coil clean at this time. Washed condenser coil. Checked electrical and freon. Motor control is within range but it is not strapped and may move with vibration. Compressor amperage ok. Condenser motor is leaking oil which is an early sign of failure from overheating. Amperage on this motor is still within the manufactures range. Freon levels ok. Unit operational upon departure. Went over recommendations with customer. Not interested, declined today.
Tested the system and measured indoor temperatures. Replaced filter. Inspected the indoor system. Tested the outdoor system voltages and motor amp draws. Checked starter and primary run component. Inspected the outdoor fan motor. Cleaned the condenser inside and washed the coils.
Performed AC diagnostic on 2009 carrier condensing unit. Upon my diagnostic Mr. Mayor Stated that system turns on indoor and outdoor although does not drop indoor temperature on thermostat will not get below 77°. Further investigation lead me proceed outside to find that all equipment checked out and is operational but refrigerant pressures were extremely low. This system contains R410a And was low approximately 5 pounds. Fully charged system up and then injected a leak dye/sealant into the refrigeration cycle to help pinpoint location of leak. (Leak repair price no included). Upon my departure system is fully operational and cooling with a 20° split and dropping indoor temperature, refrigerant pressures are charged adequately and will return in approximately one month to search for leak dye. 1. Added in leak dye locate refrigerant leak 2. Charge system up with 5 pounds of R410a refrigerant. 3. Signed customer up with two system maintenance To keep system at standard.
Cleared both p-traps for the cassettes in the office.
NO COOL/LOWES. Found system operational upon arrival. Customer stated unit runs fine then randomly doesn’t cool another day. Checked pressures and found system slightly low. This can indicate a leak or a valve starting to restrict/stick. This can be caused by improper brazing practices and improper vacuum of system during install. This allows contaminants and non condensables to remain in refrigerant circuit. Customer is going to contact builder to warranty it since the home is only 2 years old. No repairs done today.
NO COOL./REFERRAL. Customer stated unit makes a loud clanking noise. She says it started last winter and another company found a loose wire. She said it worked fine all winter long after that but that about a week ago it started doing it again. Customer thinks it could be a loose wire but she says she doesn’t know since it does the loud banging noise and then it runs fine other days. Inspected furnace in the attic and checked all connections. Found nothing loose or disconnected. Checked unit while it was running and didn’t see the cause of the issue. Since this issue is intermittent, the only thing that does this would be a failing motherboard. It was working at this time but a relay might be failing on it. Customer wants to compare replacement vs repair tomorrow after 1pm with a comfort advisor. Unit operational upon departure.
Arrived on site to diagnose a 2005 carrier system for upstairs. Condenser located in back yard. Furnace and evaporator coil located in attic. Upon arrival spoke over with client and he stated just recently he noticed house warm and went to upstairs thermostat and led display was blank.he went to go buy a new once as he was gunna replace himself but before doing so he tired downstairs thermostat and swapped it over to upstairs and system did turn on it then stated condenser would not operate and fan would barely move and a loud noise was made so he shut system of since. Upon arrival had client cycled upstairs for cooling to identify which is which and condenser would not turn on or fan would not spin . Advised I would inspect both indoor and out door unit. Checking electrical wiring, connections, circuit board, and components. advised the summary of findings are as followed. Condenser 1. 2005 System 2. Found system not operational at arrival. 3. Found primary control all burnt up a
Performed AC diagnostic on 2004 carrier package unit. Upon my diagnostic I found that supply vents were supplying ambient air and not blowing cold. Upon further investigation of proceeding to the roof where the package unit was located I first checked my power supply and found that the fuse had been blown and needed to be replaced. Replaced fuse in system fired up and begin cooling all the compressor was cooling at 26 A which is incredibly high and this will cause the fuse to pop again in the future. System also contains R22 refrigerant which is no longer being used is phased out. Advise customer that fuse will pop again due to compressor over everything and energy bills will be very high due to the power consumption of the system. Recommended a compressor swapped out or looking at system replacement if repair is not cost-effective. Upon departure system is fully operational and cooling home.
NO COOL. Found system operational upon arrival. Customer showed me an area by the bathroom where water had been coming down and another area closer to the access. Upon inspection of the drain lines in the attic, found no water leaking or lines backing up. Main line was flowing. The only area of condensation dripping was an area of exposed copper. Recommend adding insulation to this area. Spoke with wife but she was busy on zoom meeting so she suggested calling her husband to relay the information to him. Spoke with Clifford and he went over what he did to repair system. He wanted us to look at the unit to make sure it wouldn’t leak again. Recommend safety float switch with both lines clearing. Customer stated he cleared the line with a vacuum a couple days ago and also fixed a problem with a fitting on the drain pan. Customer used to small refrigeration back in the day and so he understands some of this. Unit cooling and operational upon departure. NO REPAIRS DONE TODAY.
