Jorge Cervantes is very professional and accommodating..
He was quick
Good guys. Great communication. Cleaned up after themselves.
Jorge was very professional, answered all our questions very knowledgeable. He made us feel like he was some one we already knew.
Left hose on flooded backyard
Friendly, informative and professional.
They have Great planes of maintenance
GAVE LOTS OF DETAILS GREAT ATTITUDE LOVE THIS COMPANY VERRY HONEST.
I am satisfied with him, thank you
The Tec was very knowledgeable and pleasant to deal with.
Upon arrival started system in cooling everything turned on and function properly, switched over to heating for the first time this season. Customer stated he had not yet tried the heating this year. Heating kicked on normally and was operational took reading of all our amperageâ€™s and checked our safety and limit switched. All were functional and operational. Filter needed to be changed it was a Merv 11 20x25x5 filter, homeowner had an extra filter so we changed it while there on or visit. Over system was running and functioning properly.
Performed combo tune up on 1 year old Lennox system.
Rescheduled call. Waited on site until 4, nobody arrived. Office to reach out and reschedule.
When I arrived, the unit didnâ€™t turn on in heating. I turned thermostat to heating and went to attic to diagnose issue. I saw on error codes the flame sensor needs service or filter dirty. I took out flame sensor and deep cleaned. The flame sensor was white and needed to see flat surface to ignite burners. After cleaning , wiring back up and screwed into existing spot. Furnace took off in heating mode. I also went to check filter and it was very dirty. I replaced air filter with new one. I recommend a hot surface igniter replacement in due time. Igniter is starting to get white and cracked. Only problem is gas valve is directly behind it so that will all need to be dissembled to do work.
When I arrived at furnace, I was told to inspect system. The furnace had its gas turned off yesterday from gas company. Gas company found two leaks in the gas valve and through cracked glass lens. Owner wanted to know if anything on unit is replaceable and fixable. The unit is old and canâ€™t be restored in parts. The parts in system exceed past 40 years. I smelled gas all around unit when I turned it on. Gas valve is shut off for safety reasons. Supervisor is coming over to speak about potential replacement options. Charging for diagnostic only today.
Arrived on site to perform two System AC Diagnostic on 2005 ICP condensing units. Upon arrival client stated that downstairs is no longer blowing any air and upstairs is not cooling off. They have only lived in the house for about a year and have had multiple renovations done. Began at indoor unit for downstairs and found that single second of the motor control has failed. This is due to the indoor blower motor beginning to use too much amps and working hard overtime. Installed new single secondary motor control and motor fired up And was drawing high power. Proceeded to outdoor units and found both dual secondary motor controls were weak and out of range which can result in the outdoor condensing units failing on start up. Advised clients that systems are from 2005 in any repairs done will be considered a Band-Aid. Leo was unable to reach his father to approve repairs and will ask us to call him in a couple days but would like to just do the bare minimum repair at this time to get it
Cleared safety switch of condensate and repiped secondary drain line.
Was out here a couple days ago. Dog pulled wire out again. Reconnected wires. Advised to fence around the condenser as there is very little wire left and a new wire might have to be ran if it happens again. System is operational upon departure.
Client stated no cooling, condenser non operational -I found that the compressor was energized but fan motor was not -Capacitor was within range, so it was the condenser fan motor that went bad -Also one of the low voltage wires coming from furnace was shorted -I switched the wires and the contactor was then pulling in -The condenser fan motor was replaced -System is now operational -Refrigerant levels are very low, 72 psi, it should be anywhere from 130-135 -There is an apparent leak in the system, it is missing about 3-4 lbs -Dye kit and refrigerant was recommended as the system is still under warranty and it is recommended to find and fix the leak ASAP -Currently cooling
Arrived on site to perform diagnostic on 2003 Goodman unit. Met with tenant, who is brother of homeowner. States system is not cooling. His new dog chewed up his thermostat wire to outdoor condenser, which is why the system is not turning on. Advised have to fix wiring before doing anything else. Repaired low voltage wire, added a small piece of PVC pipe to run wires through so dog canâ€™t chew them anymore. Disconnect box is missing front cover to protect From water. Ensured that no fuses were blown, cycled system for cooling. System came on and started cooling. Refrigerant pressures are within range. Amp draws on compressor and condenser motor are high and inefficient. Secondary motor control has burning and pitting at contact points. Temperature split is within range. Indoor wheel is dirty. Blower is also leaking oil. Went over findings and recommendations. Needs to go over everything with his brother, only wants immediate repair for today. System is operational upon departure. Lo
Arrived on site to replace bad board and bad blower wheel. Client is aware she just wanted mini to get unit up and running as it was before so she can sell home. Installed and replaced board and wheel and cycled unit and u it is now operational and cooling as it was. Showed client bad blower whee so she can see what itâ€™s no longer good. She is aware and did see failures. She is aware unit is operational and is starting to cool home down. Unit is operational upon departure.
Arrived on site to diagnose a no working 2005 unit. Client also wanted to get a second opinion due to the recommendations needed. Spoke with client she stated it Stated with a Clogged drain lines and the secondary overflow was leaking water. Called a company put and they came and cleared lines. That same day she stated unit started making very loud rattle noises coming from the attic and this noise want happening before until the guy came and cleared them. She called back and they sent out another tech that was younger. He came out and inspected the loud noise and he told the lady that the blower wheel is and and needs to be replaced and then thermostat went blank. He the blower wheel/fan had ripped up some of the wires to the motor as stated in the invoice he gave her and that doing so popped the fuse. He replaced it and unit was still not working and he told her they needed to replace wheel first to determine if any other issue are present. She stated he told her it was a CYA pap
Performed an AC maintenance on a 2021 Lennox system. System was chemically bathed and thoroughly washed. Pressures and temperature splits where checked and both are in range. All electrical components where checked and everything was in range. Filters where swapped this visit. System was fully operational on time of departure.
Returned to install recommended parts -Condenser fan motor, blower cap, and secondary motor control was installed -Everything is working properly -System is currently cooling
Technician arrived for maintenance of system -Condenser was cleaned out thoroughly and debris was removed -System is in rough condition, all motors are drawing very high amps -Secondary motor controls are out of range -Refrigerant levels are within range -The system is drawing over 6000 watts per hour -Major repairs were highly recommended such as: condenser fan motor, both secondary motor controls. Reason being, with these failing parts being apart of the system, other parts begin to fail -Filters were changed out -Client wants to decide on whether to do repairs or not -System is currently cooling