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A text was sent before the technician arrived with a picture and brief bio. When he arrived, he was friendly and very informative of the process. He shared pictures and information of the inspection.
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Alex was very professional and explained everything from start to finish
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Jorge presents himself and your company well. Knowledgeable, informative and pleasant.
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Jorge Cervantes is very professional and accommodating..
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Jorge was very professional, answered all our questions very knowledgeable. He made us feel like he was some one we already knew.
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Overall Experience
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Overall Experience
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Overall Experience
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Overall Experience
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Convenience
Performed furnace tuneup on a 2014 Carrier unit. Checked all safeties, electrical components and for normal operation
Performed heating maintenance on Lennox furnace.
Performed AC maintenance on carrier system and completed 20 point inspection
Parts house sent the wrong part. Sent booster motor instead of blower motor. Need to return. Furnace is heating upon departure with fan mode on position.
Performed diagnostic. Unit is not heating. She had a handyman come out and told her it was the gas valve. I cycled system for heating. Flame ignites, abut blower motor never kicks on. Heating speed on fan is bad, which is why unit never heats as the fan doesn’t kick on. Used other speed tap on fan and fan comes on normally. Fan and relay have to be replaced. Need to order motor and return to replace. System is operating upon departure, but will heat slower due to slower fan speed. Homeowner is aware of age and condition of unit, Does not want to replace any time soon.
Gas Valve Covered Under Warranty . Gas valve replaced. No repipe .
Gas Valve Covered Under Warranty . Gas valve replaced. No repipe .
Gas Valve Covered Under Warranty . Gas valve replaced. No repipe .
