Alex was very professional and explained everything from start to finish
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Jorge presents himself and your company well. Knowledgeable, informative and pleasant.
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Jorge Cervantes is very professional and accommodating..
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Jorge was very professional, answered all our questions very knowledgeable. He made us feel like he was some one we already knew.
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GAVE LOTS OF DETAILS GREAT ATTITUDE LOVE THIS COMPANY VERRY HONEST.
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Performed AC maintenance on carrier system and completed 20 point inspection
Parts house sent the wrong part. Sent booster motor instead of blower motor. Need to return. Furnace is heating upon departure with fan mode on position.
Performed diagnostic. Unit is not heating. She had a handyman come out and told her it was the gas valve. I cycled system for heating. Flame ignites, abut blower motor never kicks on. Heating speed on fan is bad, which is why unit never heats as the fan doesn’t kick on. Used other speed tap on fan and fan comes on normally. Fan and relay have to be replaced. Need to order motor and return to replace. System is operating upon departure, but will heat slower due to slower fan speed. Homeowner is aware of age and condition of unit, Does not want to replace any time soon.
Gas Valve Covered Under Warranty . Gas valve replaced. No repipe .
Gas Valve Covered Under Warranty . Gas valve replaced. No repipe .
Gas Valve Covered Under Warranty . Gas valve replaced. No repipe .
Gas Valve Covered Under Warranty . Gas valve replaced. No repipe .
Clean and Adjust Burners Check Combustion Air for Proper Venting Examine the Heat Exchanger for Damage / Corrosion Test Furnace Safety Controls Inspect Gas Piping Tighten Electrical Connections Measure the Voltage and Amperage Flush the Condensate Drains Measure Tempurature Difference between Supply and Return Air Vacuum Furnace Return Grille Adjust Gas Pressure & Pilot Clean in-place Blower Compartment Inspect Blower Wheel for Proper Balance Check the System's Static Pressures to Ensure Proper Airflow Inspect Duct Connections for Air Leaks / Sizing / Insulation Monitor Air Purification System Check all System Safety and Limit Switches Clean Flame Sensor Inspect Carbon Monoxide Detectors Check Thermostat for Proper Operation / Calibration
Performed diagnostic on 2 year old Lennox system. Homeowner states that system is not heating. Thermostat was set to heat upon arrival, but unit was not responding. Error code on display showed that unit was locked out due to no flame sensed and to many retries to start. Cleaned off flame sensor and tried cycling unit on. System initiates heating cycle , but burners never kick on and unit continues to try until it locks out again. Gas valve is not opening to release gas. Checked for power at valve and it is recieving proper voltage. Gas valve needs to be replaced. Gas line should also be hard piped out of the furnace with a sediment trap added. Went over findings and recommendations with homeowner. With approval, he would like to replace gas valve, as well as hard pipe the gas line and add sediment trap. Gas valve will be ordered from Lennox riverside. System is not operational upon departure.
Arrived on site to perform diagnostic on package unit. Unit is not cooling. Has not worked since the middle of summer. Cycled unit for cooling. Indoor blower kicks on, but refrigeration portion of unit is not kicking on. Found a tripped low pressure switch not allowing power to make it to contactor. Gauged up to system and found Unit is completely flat on refrigerant. Condenser coil has a noticeable refrigeration leak on bottom portion of coil. Condenser coil has to get replaced, and new refrigerant would have to be added. Went over pricing and recommendations. Homeowner prefers to replace unit instead of repairing it due to cost and repairs. Mateo is scheduled to come back out on Friday from 10-12.
Arrived on site to perform furnace diagnostic on Aireflo heater. Upon arrival met with Debbie And she stated Becky is out of state. found that gas line was off. Inspected exhaust venting for upstairs system and found that it was slightly disconnected. Found that downstairs unit pressure switch was stuck open. Inducer motor has significant oil leakage as well. Filters were heavily plugged up. Debbie will be getting new filters today. At this time Debbie has decided to just do the pressure switch and hold off on any further recommendations and will talk to Betty once she gets back. Will be ordering pressure switch to get downstairs unit running panda Parcher system is non-operational and upstairs is.
