I was pleasantly surprised that the job took less time than I was told. They were very quick.
Very professional and nice. Explained everything.
Friendly, informative, patient, and willing to demonstrate what I requested.
Victor is awesome. He explained everything and he completed the job quickly and accurately.
Very professional and courteous
Great service! Very conscious of social distancing, masks and booties. Very nice and respectful. They always are. The call center is also very helpful and nice. :)
From day one the service and ease of getting a new air conditioning unit was awesome. I have nothing but good things to say about Darren, the service technicians, etc.
The service tech got here at 2:30 right on time, looked at my unit, took lots of pictures. Showed us all that was wrong with it. Was very honest, said he could fix it for a few thousand, but not guaranteed. We opted to replace the unit. Darren came over gave us some options. Now we are just waiting for installation.
Arrived on site to Perform fall maintenance on 2010 York heater. Before beginning to maintenance Tenant stated that system has been shutting on and off in heating mode and only runs for about 30 minutes. Therefore before beginning the maintenance I tested the system and it had tripped on high limit in under five minutes. Called Ms. Walker to inform her the furnace is not working, unfortunately that had made upset her Because sheâ€™s under the impression that there is something new every time we are out. This issue was actually noted and addressed on the last fall maintenance and also was noted that this will cause the system to overheat in the future. Client states that she has other properties and does not remember the email from last December. Performed diagnostic and found that the system has a Major Airflow Restrictions, Heavily Caked with Dust and debris on the scroll wheel and indoor blower cabinet, return/supply vent is undersized, and the furnace is extremely oversized for the
Preformed Ac/furnace maintenance free with installation on 2020 Lennox unit. Upon arrival client stated that system has been working great and has no questions at this time. I performed a safety inspection on heater and found no issues with sequence of operation. Temperature rise and Airflow Are in range. 1 inch Filter has not been swapped, this needs to be swapped everyone to three months. Flame sensor was cleaned. Blower wheel and motor look good. System is not equipped with surge protection. Performed AC maintenance and cleaned off condenser coil due to them being very plugged up and dirty recommend that this is done just before the summer. Compressor and fan Amperage Are in range. High voltage distributor and duel secondary motor control are in good condition at this time, Outdoor unit was also not equipped with surge protection. Both sides of the system checked out properly at this time and informed client that there is a maintenance program available to help keep the system that
Performed diagnostic on commercial package unit. Thermostat is not turning on and unit is not working. Checked for power at the thermostat, not getting any low voltage power. Went up on roof and checked system electrical and components. System is not recieving power at all. Verified all fuses are working correctly. Checked electrical panel at warehouse and found 3 pull breaker to be turned off. Was not tripped it was completely shut off. Turned breaker on and restored operations to unit. Went over findings and recommendations. They are just tenants and can not make any decisions. Going to let the owner of the building know. System operational upon departure.
Techs arrived on site and performed ac tune up of commercial package unit. Cleaned coils and electrical cabinet. Tested electrical components. Found the condenser fan motor to be leaking oil. Start caps are okay and within range but reading low. Condensate line had broken off and is leaking onto rooftop. Filters need to be changed. System is 2 stage but currently wired for 1 stage. Need to upgrade thermostat for 2 stage. Will send estimate for quarterly commercial service.
Performed AC maintenance on 2 York systems. Cycled systems for cooling. Checked indoor systems electrical and components. Temperature splits are in range. Filters are clean. Ductwork and connections are in good condition. Checked outdoor units electrical and system components. Amp draws on right side unit condenser fan motor and compressor are high, and condenser fan motor has started to leak oil significantly. Primary and secondary motor controls in good condition and in range. Pulled condenser motors and thoroughly washed out condenser coils inside and out. Renewed ESA maintenance program, wants to stay on yearly maintenance program. System is fully operational upon departure, homeowner fully aware of findings and recommendations for units.
Cleared the condensate drain
Changed out breaker, fuses, gas line and painted pvc black
Performed AC maintenance on a Lennox package unit. Heating mode temperature split is 53 degrees. Flame sensor was cleaned. Inducer motor is in range. Blower is amping in range. Filter was dirty and replaced today. Cooling temperature split is 20 degrees. Coils were extremely dirty and chemically cleaned off today to factory standards. Refrigerant pressures verified okay. Starting components were checked and verified to still be in range. Condensate lines are clear.
Upon arrival performed diagnostic, found secondary saftey switch to be backed up again. Performed a cut and clear with 400psig of nitrogen and cleared clog. System is now flowing correctly .
Performed AC maintenance on a Lennox XC25. Systems cooling temperature split is 22 degrees. Filter is dirty for being 6 months old. Indoor electrical amp draws are in range. Condensate lines are clear. Duct runs are sealed. Outdoor unit was heavily caked in dirt. This was washed today. Outdoor and indoor units are electrically protected. Compressor and fan amps are in range at this time. Refrigerant levels are ok. System was running at end of appointment.
Arrived on site to perform spring tune up on a 2014 lennox unit. Condenser located in back yard. Turn and Evaporator coil located in attic. Tenant stated no issues. Washed condenser inside and out as it was really dirty. Checked electrical compartment and components. Found primary starter burnt up and worn out from age. Secondary motor control is out of rna and weak due to system working hard. Recommend replacing both starter and secondary control to keep system operating. Fan motor so good pulling 0.6 amps max rated at 1.0. Compressor start up was high in range but within specified range. Would recommend Adding a compressor booster kit to help keep start up low and preserve compressor life. Run amps are good and in range. Refrigerant pressures good and stable cooling home at 18 degrees. Inspected indoor unit found filter clogged up and extremely dirty due to area around home. Blower assembly has light dust. Motor is good. Drain lines are draining but due have some debris due to the a
Adjusted 1 vent, it was blowing directly to where client sleeps. Showed client how to move loovers on vents as well.
Upon arrival performed diagnostic. There was some residual water build up in secondary drain. Made sure to clear out drain just to verify it was backed up. Compressor and refrigerant levels are running like Normal. Advised if client has any other issues please call back.
Upon arrival performed maintenance on hvac system. Opened up condenser and washed out coils com0letly. Tested and verified primary and secondary control are in range. Refrigerant levels are very good. Ducting is in good condition. Insulation levels are very low. Client has gotten several bids. Air flow to back bedroom is good. Amperages throughout system in great condition. Client will call back for membership, gonna speak to his partner to make sure they are re signing up. Electrical fuses in range. Thermostat in working order. Filter is dirty. Client replacing. System is operational upon departure.
Changed out breaker, fuses, gas line and painted pvc black