We have always received very professional quality service with Cool Air Solutions. Since we rarely use the heater, we suggested servicing AC instead of furnace but Mina reviewed our service history and concluded that it had been a while since the furnace had been checked out and so we should do that (as scheduled). I feel better knowing the furnace is in good working order. Our cat (Rocket) likes him too!
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Our tech was very professional and saw to the service as soon as he got here. He went over everything he did and explained it until I was able to understand.
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Sergio was great and answered our questions. Always great service from Cool Air Solutions!
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From the office staff to the tech Issac it was outstanding customer service. Issac was awesome and did a phenomenal job. No up sales, strictly to the point, and was very knowledgeable. Highly recommend the service from Cool Air Solutions.
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They were very thorough, it looks like the issue was resolved, and we made a plan that fits our needs. Very happy with the result!
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Isaac performed a thorough inspection of our heating unit. Went through the photos with us and pointed out things to be aware of. Very personable and professional young man.
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Madison was super professional and took the time to walk through our system as well as make recommendations. We established himself as a trusted advisor. While we hope the need does not arise again for HVAC services, certainly would welcome him again as our tech given his detailed understanding of the history of our home.
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Our maintenance appointment had been rescheduled twice already by CAS, but we were finally able to get our AC serviced!! Eric came out and took care of our AC units. He provided professional and great service.
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Isaac Ollarsaba was very courteous. He explained what all he would be doing for our periodic AC maintenance and completed everything in a reasonable timeframe. He also provided photos of everything he did and offered recommendations for future improvements without any pressure to buy anything. An overall excellent experience. Thanks!
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Christian provided fantastic service!
Response from Cool Air Solutions:
Thank you so much for taking the time to leave us a 5-star review!
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Greg was very nice, informative and helpful. I really appreciate all of his insight and patience
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Performed a furnace tune up on a Lennox system. Checked safeties, cleaned unit and checked for normal operation
Performed furnace tune up on two Lennox systems. Checked all safeties, cleaned sensors and reviewed performance
Cut and clear of primary drain line on ACPRO air handler.
Performed 2 system heating maintenance
HVAC heating maintenance on 2 year old Allied ultra low NOX equipment. System checks are all good and within targets. Verified operations to be running great at this time. Merv 16 carbon filter was needing replacement but owner would like to replace himself. Suggested adding ECM attic fan to reduce the heat load over second floor. This become low priority after seeing pricing.
Performed combo maintenance on Lennox systems
Arrived to perform repairs on a 6 year old Lennox system. Charged the system to manufacturer specifications with r-410A. Tested the system for operation and found everything functioning properly.
