We had to call for update for arrival time. No apology. Very disappointed!
Had a heating problem. Tyler showed up did his inspection/ testing on the unit located the problem, provided a clear/ detailed explanation of his findings and the solution then replaced a faulty component in no time. Tested the unit to ensure proper operation then cleaned up the work area. He answered all of my questions and before leaving he asked if there were any other questions? I didn’t, he was very thorough with his answers. He is very professional and has a positive attitude and it was a pleasure to someone that takes pride in their work. Great Job!!
Jorge was super personable, professional and delivered great service. Highly recommend Cool Air Solutions.
Michael is very professional, friendly, and thorough. He takes lots of pics and explains everything. He is always a pleasure! Thank you Michael!
Great customer service..
Jimmy provided outstanding service and really took the time to help me understand the status of our aging furnace. He was extremely thorough and professional. I would highly recommend Cool Air Solutions and Jimmy in the future.
Very clear information and explanation of problem issues (with pictures), the parts needed to fix the problem and the timeline to finish the job. Service Tech was informed, friendly, courteous, concerned about cleanliness (wore foot coverings) and followed Covid-19 procedures. All went exactly as planned.
Professional, courteous, prompt and very clean.
Arrived on site to perform fall tune up on 2 2009 carrier furnace. Both Furnace located in attic. Client stated no issues. Cycled heating mode on on both. Both systems operational. Advised client I would be inspecting proper operation and efficiency and safety as well. Advised the summary of findings are as followed. Downstairs furnace 1. 2009 carrier furnace. 2. Found black flex ducting used and in ok condition. 3. Furnace Airflow is restricted as not enough airflow is entering system. 4. Filters are dirty and client supplies and replaces his own filters. 5. Blower assembly and wheel has dirt build up creating stress on motor. 6. Motor is now leaking oil and starting to leak oil in wheel from over working. Motor is pulling 7.1 and max rated at 10. Just indicating motor is working hard and if continues motor could possibly fail in future. 7. Secondary motor control is now weak. Recommend replacing before component completely fails and motor will not operate in heating and cooling.
Performed one system heater maintenance on American standard. Upon my name is I came across a few points of concerns regarding air filtration. 1. Found the electrostatic air cleaner Is in need of replacement and catalyst. These are typically swapped out every 3 to 4 years 2. Hi amounts of dirt buildup due to filter not working properly Need to follow up with American standard about electro static air cleaner kit And confirm pricing with Shirley
Polarity revered on main power coming into furnace.
Upon arrival performed maintenance. Indoor motor is in good condtion. Blower wheel is beginning to collect dust. Evap coil dirty. Flame sensor was cleaned. Insulation levels are good. Ducting and seals are good and have duct sealant at joints. Secondary motor control is low in range. Client approved to go for best option, office to schedule to come back and performed upgraded filtration cabinet. Circuit board and electrical connections good. Temp rise split good. Filter was replaced. System was reset tested and fully functional upon departure.
Performed heat pump diagnostic on two system. Upon my diagnostic I found that the line power was not present at disconnect this was due to the breaker being tripped. Turning breaker back on solved the issue of no power at condenser. Further investigation show that amana System had multiple components that were in bad condition replace components as needed. Clean condenser coil due to high amount of dirt restricting ai system is fully operational and heating upon completion of First System. Second system for front of the house trane XL 20. System is operational although found that battery caps and compressor saver kit Had become weak. Condenser coil was also covered in dust and debris due to no maintenance in the past couple years. Replaced battery caps and compressor saver kit and cleaned the system. Found that both Air handlerâ€™s had Water stains in Secondary pans Due to overflowing or cracked drain pan. Train system is fully operational upon departure and heating. Discussed with Pa
Furnace replacement 18 months no interest $213 per month OAC
Upon arrival found the system to be in lockout, the limit switch was activated. Tested the limit switches and found no issues. Tested system operation and found the high limit switch was going off after the motor started running. Tested amp draw on inducer motor and found no issues. It should be noted that the inducer motor is making extremely loud noises during operation. Sounds like the internal rotor is out of balance. Tested the battery cap and found it to be over 50% out of range. The filter is also extremely dirty. Washed the filter. Replaced the cap and tested system operation. The system finally stayed on. Check temp splits and mechanical operation and found no issues. System is operational upon departure.
Arrived on site to perform diagnostic on 20 year old unit. Homeowner states system is operational and heating, but fan is not shutting off and has been running all day. Found fan setting on thermostat was set to the ON position. Switched fan setting to Auto, fan shut off. Cycled system for heat. Unit kicked on and started heating. Shut system off, unit turned off accordingly. Signed homeowners up on yearly ESA maintenance program, will return and perform a more thorough maintenance and evaluation of system for both heating and cooling. Waived Diagnostic Fee with membership sign up. System is operational upon departure.
Quality control check and verification of a leak in heat exchanger
Performed furnace maintenance on 1990 carrier heater. Upon my maintenance I came across a couple points of concerns that the homeowner is aware of. 1. Perform heat exchanger inspection. Heat exchanger Do you have multiple cracks present within Chambers were burners are blowing into. This is because due to expanding and contracting over the years of overheating. Gas line was shut off for safety concerns of possible carbon monoxide leaking into airstream due Branch in exchanger. 2. Oxidization is occurring due to evaporator coil leaking Water onto several components. 3. Aftermarket board has been add to system 4. System is covered in dust and debris due to past years of filter not been changed out Upon departure Furnace was tested and is fully operational in heating. System was cycled then gas line was turned off. Home owner is aware.
Quality control check
Arrived on site to perform fall tune up on a 2013 furnace located in attic client stated no issues and cycled heating mode on. Found filter dirty and in need of replacement. Found black flex and new ducting used and is okay at this time. blower assembly has slight dust and is okay. motor is good and amp drawls are in range. Inducer Motor is good and amp drawls are in range. All safety switches are operational. Evaporator coil is good. Heat exchanger has some heat impingement at this time. Drain lines have some debris and blew drain lines out and are good. Found voltage entering system was at 124 and rated at 120v. Recommend adding surge protectors to units to protect from high voltage and electrical surges that can damage or even short out system. Temperature rise is heating good at 47 degrees. Cycled system to ensure system operating. Went over all finding and areas of concerns with client. Went over repairs and recommendations with client. Client is aware of condition and how system
Performed furnace maintenance on 18-year-old Bryant heater. Upon my maintenance there were a couple points of concerns that were addressed with homeowner. 1. Found heat exchanger with very large hotspots all around burner cells. This has occurred due to an air restriction Within the duck work and itâ€™s ultimately causing the heat exchanger to become hotter than what it is designed for. 2. Found that hot surface igniter was becoming higher in ohms and had contained many hotspots due to wear and tear 3. Flame sensor was beginning to form oxidization and may cause heating failure on start up 4. Home only contains one return intake and should have at least three to maximize Airflow and reduce overheating.
Arrived on site to perform heating tune up on a 2005 Goodman furnace. Client stated no issues just wanted system maintenance and inspected. Cycled heating on and system was operational. Advised client I would be evaluating entire furnace for efficiency and proper operation And safety. Advised the summary of findings are as followed. Goodman furnace 1. 2005 Goodman furnace original to home. Found attic access already damaged and advised client so he is aware of existing damage already present to attic access door. Client was aware. 2. Cycled thermostat in heating and is operational. Client statues he had a nest thermostat he would like to replace. 3. Filter was really dirty as client is replacing filter long over due. Recommend replacing filter every 3 months to reduce amount of dirt entering system and prevent air flow restrictions from clogged filters. System airflow is restricted. 4. Blower assembly and compartment are extremely dirty and dusty due to client doing rejuvenation and
Installed new flame sensor