Very helpful. Did a good job
Our technician was incredible. Fixed the problem and took time to explain what he was doing every step of the way. Truly outstanding service.
Very professional, clean, and courteous crew!
Professional, knowledgable, and punctual.
I have used Cool Air for several years and called recently because I've had good service in the past. I called for an appointment a month ago to have my thermostats repaired / replaced (not working at all) and pay for the semi-annual service to check all systems and replace filters. Luke came out a few weeks ago on a Saturday, took my payment for the service agreement offered but said he was not told of the need to possibly replace the thermostats, didn't have 2 in his truck to do so, said he was not told of the semi annual maintenance agreement and didn't have time that day to do that either. I purchased the thermostats on my own and called back for an appt to replace both and get the semi annual service done. Daniel came out yesterday to replace the thermostats and after calling Luke was able to complete the job, but he too said he was not told of the semi annual maintenance and didn't have time. I would appreciate someone coming back out a 3rd time and completing the semi annual service that I've already paid for. Every time I've called I've spoken to either Christina or Janessa and every time I've asked to confirm both the thermostat repair and semi annual maintenance be done, but the field technician is not made aware of it and doesn't have the time or the equipment on hand. Not sure where the disconnect is internally and believe that the field technicians know what they're doing. I can be reached at 951-595-6559 any time to schedule an appointment.
Upon arrival performed maintenance on goodman system. Primary power distributor is a new piece that was replaced, secondary motor control is new as well, parts are still in very good condition. Condenser fan motor is good, no play on shaft nor oil leakage. Washed outdoor coils completely, checked fuses. Amperages in range. Refrigerant levels in range. System was reset tested and fully functional upon departure.
Performed AC Diagnostic on 20-year-old Lennox system. Upon my diagnostic William had stated Thatâ€™s the house smells like an electrical fire when the indoor blower motor kicked on. So he proceeded to the attic to unplug the furnace. Further into the investigation I found That the indoor blower compartment smelled like burnt electrical wires. So I bypassed the door switch and jumped out the cooling wire of the fan to see if the motor would spin, Mechanically the motor spins but electrically the windings are shot This is what caused the burning smell throughout the house. Advised William that the system is 20 years old and any repairs done to it will be considered a Band-Aid and are not guaranteed to Increase the life of the system. Provided repair options for this issue and will be ordering an indoor blower motor to install on Monday. A comfort adviser will be returning to go over system options So that they can determine what is more Cost effective. Upon departure system is non-operat
Upon arrival replaced primary start component.
Preformed Ac/furnace maintenance on one year old Lennox
Upon arrival performed maintenance on air-conditioning system. Opened up all doors and top of condenser fan off. Washed off condensing coil chemically rinsed inside and out of system. Ran system verified refrigerant charge and range. Compressor is starting to have high start up amps, recommended adding booster kit. Secondary motor control is in range. Amperage is through our system good. Replaced Merv 16 filter client provided. Reset filter settings to six months. Button system up made sure it was operational before departure.
Performed post job walk
Installation of a Lennox Single Stage 16 SEER A/C with Coil, Secondary Safety Switch, clean up, removal, and haul away.
Technician arrived on site, found 1 hvac system. Unsure of age and size due to the data plate being faded. Service panel on the condenser is missing. Cleaned coils and checked charge. It was low. Temp split is 15. Amperage on fan motor and compressor are high. Cap is barely within range. Scheduled a consultation with a CA for tomorrow.
Arrived on site to perform spring tune on a 2004 comfort maker system. Condenser located in back yard. Furnace and evaporator coil located in attic. Client stated no issues and that he know system is old but is still operational and cooling. Washed condenser inside and out. Condenser was rebuilt last time out. Primary, secondary and fan motors are all good. Unit also has a compressor booster kit as well. Compressor start ups are low and good. Run amps is still working really hard and he is aware as itâ€™s pulling 22 amps and max rated at 27. Lennox n a hot summer day Thai compressor can over work and even fail. Pressure are stable and cooling home at 20 degrees. No protection on unit. Inspected indoor unit. Filter is dirty but client will replace him self. Blower assembly is dirty. Motor is good. Secondary motor control is good as well. Evaporator dose have debris from past years of dirt entering system. Drain do not have any over flow safety switches. Would recommend adding one to p
Performed maintenance on 16 year old Trane equipment. Homeowner states that he had a company maintenance the equipment a couple months ago and they told him everything was fine. Wanted to take advantage of special and check the unit again before summer time. Cycled system for cooling. Checked indoor and outdoor unit electrical and system components. Temperature splits is in range and system is cooling correctly. Checked outdoor unit electrical and system components. Pulled condenser fan motor off and thoroughly washed out condenser coil inside and out. Concerns are as follows: 1. No secondary drain line coming off of evaporator coil in attic. Even more concerning there is no safety condensation switch to prevent any water Damage in the event of a clog. 2. Amp draws for outdoor compressor are extremely high and unit is working hard and very inefficiently. 3. Condenser fan motor is also over amping and has also started to leak some oil. 4. Unit is operating on r-22 refrigerant, which ha
Performed AC maintenance on 11 year old carrier unit. Cycled system for cooling. Checked systems electrical and components. No safety switch on condensation line. Blower wheel is starting to accumulate dust. Checked outdoor unit electrical and system components. Amp draws for compressor are within range. Condenser fan motor amp draws are within range but on higher end of range, and has already starting to slightly leak oil. Primary motor control is in good condition. Secondary motor control is within range. Pulled condenser motor and thoroughly washed out condenser coil inside and out. Refrigerant levels are in range and system is producing proper temperature split. Went over findings and recommendations with homeowners. Homeowners fully aware of condition of system and any concerns. Renewed ESA maintenance program, would like to keep it on yearly program. Cycled system, system is operational upon departure.
Performed A/C maintenance on a carrier heat pump. Cooling split is only 15 degrees. Outdoor unit was cleaned. Indoor coils are clean. Condensate lines are clear. Indoor blower is clean and amping in range. Refrigerant is low. Customer wanted to proceed adding refrigerant rather then dealing with the builders. I charged system to find spiking subcool and pressures indicating air in the system and a bad TXV. Customer is contacting the builders to move forward with the repairs. Home is less than a year old. System was cycled before departure.
Performed heating maintenance on a 2020 Lennox furnace. Customer reported system running when all modes are turned off. I adjusted the fan Heating temperature split is 58 degrees. Electrical components are amping in range. Filter is dirty. Blower fins are dirty. Flame sensor was cleaned. Sensor connections were tested and cleaned. Performed cooling maintenance on a 2020 Lennox condensing unit. Outdoor coils had heavy amounts of dirt on them. They were chemically cleaned today. Fan motor and compressor are amping in range. Refrigerant levels are ok at this time. Condensate lines are clear. Duct runs are ripping and undersized, this is causing poor air flow through the whole house. System has no protection.
Arrived on site to perform combo tune up on a 2020 lennox unit. Condenser located back yard and furnace and Evaporator coils located in laundry room closet. Client stated no issues and everything is working good. Washed condenser inside and out. Checked electrical compartment and components. Both primary and secondary motor controls are both good and in range. Start up amps are good on compressor. Run amps are good and in range. Fan motor is good. System pressure is good and cooling at 19 degrees. No protection on unit. Inspected indoor unit. Filter was extremely clogged and restricting unit of air flow. Needs new one. Blower assembly a slight dusty due to clogged filter. Motor is good and in range. Evaporator coil is good but advised a clogged and dirty filter could clog up drain line if dirt keeps getting into system so filter needs to be replaced sooner if needed. System is cooling at 19 degrees. All safety switches are operational. No protection on unit. Recommend adding surge pro
Collected an 800 deposit. Balance due will be $7293