Overall Experience
Quality
Price
Convenience
Alfonso Gonzalez did a fabulous job diagnosing the problem I was initially trying to fix, a broken toilet, but then went not one, but 10 steps further asking me if I had concerns about anything else while he was there. After talking through some of the issues, I have been dealing with by purchasing an older home, he took a look at several additional concerns I brought up. Ultimately he diagnosed an issue with my water valve and was able to replace it the same day. Although this is not an inexpensive repair, it likely saved me money from having the issue become much larger down the road. He was so friendly and was also quick to make a friend with my Great Dane! I have not met anyone from cool air solutions who has not been fabulous including Alfonso!
Overall Experience
Quality
Price
Convenience
Josh, Alex, and Rafael did such a fabulous job installing our new AC and Heating System! I could not believe they completed the entire body of work in one day. Additionally, they were very respectful and polite and did such a great job cleaning up after they completed the job. I truly appreciate the effort they put into making sure I was clear on what would be expected today and going forward. I will absolutely recommend cool air solutions to anyone who needs air conditioner or plumbing services. Thank you!
Overall Experience
Quality
Price
Convenience
Dylan was very helpful and professional. He informed me of the issue with my air conditioning unit and provided information about repair and cost.
Overall Experience
Quality
Price
Convenience
Dylan was a pleasure to work with. He was friendly, professional, knowledgeable, and thorough. He identified a problem and helped to resolve it.
Overall Experience
Quality
Price
Convenience
I was very satisfied with the work Rafael and his team did in reconfiguring my duct system. They were all very professional and so polite. I’ve used them before as am as pleased as I was then with their service.
Overall Experience
Quality
Price
Convenience
Dylan and Darren were fabulous! I moved to Temecula less than a year ago and have had to find all new experts. I am so grateful that Dylan and Darren showed up today. I felt totally confident with their knowledge, expertise, and trustworthiness. They took the time to explain everything they identified during the diagnosis and what it would take to repair along with different options. Based on an affordability They took the time to explain everything they identified during the diagnosis and what it would take to repair along with different options. Based on an affordability. Most of all I felt like they truly cared. I will absolutely refer you to anyone in need of air, heat, or plumbing. I am so appreciative that there are trustworthy experts within integrity still out there! They fixed my air conditioning problem same day and I am so appreciative!
Overall Experience
Quality
Price
Convenience
Cool Air Solutions is top notch in every area! They installed two systems each for us, heating and air conditioning. Adam helped us pick out the units we needed for our particular needs. In one day it was all installed and we are so happy!! Thank you to the installing team, Patrick, Josh, Andres, Alex and Jeff were quick, clean, friendly and professional and answered all of our questions during the install. THANK YOU!!
Response from Cool Air Solutions:
It was a pleasure serving you and your family. Thank you for sharing your kind words with us. It means the world to us and to our entire team!
Overall Experience
Quality
Price
Convenience
He was very efficient and spent time explaining what was done and needed to be done. I would tequest this Technician without hesitation.
Response from Cool Air Solutions:
Hello Richard, We are so grateful for your 5 Star review! Our team is dedicated to providing top-notch service whether it is service, maintenance, or installation. Your feedback inspires us to continue delivering the best for our customers. Thank you for choosing Cool Air Solutions!
Overall Experience
Quality
Price
Convenience
Nathan was super friendly and provided top notch service. I had alot of questions and took the time to throughly answer them.
Response from Cool Air Solutions:
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
Overall Experience
Quality
Price
Convenience
Perfect!!
Response from Cool Air Solutions:
Thank you for taking the time to leave such a positive review! We're glad to hear you had a great experience with us.
Overall Experience
Quality
Price
Convenience
Cool Air is the best HVAC service provider in the Temecula Valley. Always on time, and always with a very competent technician. Dylan is another example of the systems experts employed by Cool Air. He exhibits superior knowledge and attention to detail regarding repair and maintenance of my home equipment. Overall Cool Air staff of employees are very courteous and attentive to any customer requirements. Responsive with reminders and scheduling appointments. Cool Air employees are punctual and communicate immediately regarding show times. I highly recommend Cool Air. A very trustworthy company.
Response from Cool Air Solutions:
It was a pleasure serving you and your family. Thank you for sharing your kind words with us. It means the world to us and to our entire team!
Overall Experience
Quality
Price
Convenience
Very knowledgeable tech I appreciated all his feedback regarding my heating unit
Response from Cool Air Solutions:
Thank you so much for taking the time to leave us this amazing review!
Overall Experience
Quality
Price
Convenience
Very professional and knowledgeable to include great advice on workable solutions to better my system.
Overall Experience
Quality
Price
Convenience
Eduardo, just like all the other ones that came was excellent, informative and respectful. I like this company and the way that they conduct and from what I see, how they treat their employees. Nobody ever shows up with a long face to my house. Responsible, knowledgeable and respectful ALL THE TIME
Overall Experience
Quality
Price
Convenience
Pressure regulator and toilet repairs
