This was second incident of Lennox a/c system not cooling properly since installation in 2017. Service tech, Luke, quickly determined freon level low again - and put additional coolant and “dye” into system. He explained that a follow up visit to resolve issue will be scheduled after dye has migrated through system and reveals source of leak (2 weeks). Luke was professional, efficient - and most appreciated ..... clearly explained issue and steps to resolve. Would be pleased to see Luke as the tech who comes back to finalize repair. Thank you, Dennis & Nancy Voss
Luke came by to service my A/C today and arrived 45 minutes earlier than I expected. He was very professional and clearly communicated everything I needed to know. In less than 1 hour he was done and I now have a cool house again. Like all the other hundreds of satisfied customers, you can add me to that list. 👍
Tyler has been to my home before to service the Air Conditioner. He is truly a great person working for Cool Air Solutions. He calls before arriving. Very respectful and always explains work completed during his visit. Good job Tyler !
You guys did a great job we really like Jason he's very direct very honest I would like to have them come out to my house in the fall when I have my next check up
Everything was explained to me in detail so I could understand it.
Luke was very professional and precise in his diagnosis and repair
Brian is knowledgeable, patiently explained every question, thorough, caring, great customer service. I highly recommend him. Kimberly was very friendly, helpful and was able to expedite getting someone out same day. That was a blessing.
He figured out what was wrong and fixed
Luke worked tiredlessly at the end of the day to complete, my maintenance and repair. He could easily have said, its late, we can finish another day, but he completed the work. I feel my AC system will work at a more efficient level, now, with the summer heat on its way! He gave me all the options for future repairs...those that can wait, and the immediate needs. He explained about the parts, and how they operate.....writing it all down clearly so I can refer to his recommendations, in the near future! I recommend Cool Air Solutions , to my friends Its refreshing to use a service with the utmost integrity, also, Marvin had been here, a few months before, also, very good quality work! replacing my thermostats AND Jay had been here, & prepared an entire quote for possible future replacement of entire system
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