They were very knowledgeable, analyzed the issues, and came up with a resolution in a timely manner at a reasonable cost. You can’t ask for more.
Overall Experience
Quality
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Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Did what they said. They were on time, professional, patient, and explained what transpired answering all my curious questions.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Performed Furnace diagnostic on 2013 Goodman heater. Upon my diagnostic homeowner son had already open system up and found that igniter was broken. Upon starting diagnostic I read diagnosed system to find the problem is beginning at igniter so I added in a universal igniter and system sparked and is fully operational and heating up upon departure. Also signed up June for ESA plan To maintain heater and AC.
Tested equipment on the heating cycle. Measured temperature rise. Recorded voltages and motor amp draws. Tested blower motor battery cap. Measured ignitor in ohms. Cleaned flame sensor. Cleaned burner assembly.
Post job walk. We need to credit customer back for previous dx
Gas valve was shut off. Was most likely left off on when dampers were installed. Turned gas valve on. Cycled system for heat, system kicked on and started heating. Filters are clogged would recommend replacing filters So system does not short cycle and trip pressure switches. System is operational upon departure.
Install 4 dampers in the attic and also replace 3 registers in the master bedroom. damper sizes 10,9,8,8
Tested both heating and cooling systems. Measured indoor temperatures and system high and low supply voltages. Recorded motor amp draws. Tested outdoor starter run component. Replaced filter. Checked condenser fuses. Inspected fan motors. Verified refrigerant charge.
Arrived on site to diagnose a no cooling system. We were just put earlier in the day and did repairs and now system is not cooling. Upon arrival found condenser not operational. Furnace was operating. Inspected out door electrical compartment, wiring, and connection. Found no low voltage to out door unit and found low voltage wire happen to come lose and lose connection. Connected and secured wire and spade. Advised client of finding and she was aware. Client is now happy. Cycled system to ensure system operating. System is operational and cooling upon departure.
Upon arrival performed basic rejuvenation. Replaced all parts system is operational upon departure.
FILTER WAS 100% PLUGGED. CUSTOMER WILL GO TO HD OR LOWES TO BUY 20X25X2 FILTERS. COIL MAY BE DIRTY FROM THIS TOO. BLOWER WHEEL IS DIRTY. BLOWER MOTOR IS STARTING TO LEAK OIL. THIS MAY CAUSE THE MOTOR TO SEIZE. CUSTOMER HAS HOME WARRANTY TO TAKE CARE OF REPAIRS. CHECKED GAS AND AIR PRESSURE. OK AT THIS TIME. CHECKED TEMP RISE. OK AT THIS TIME. INDUCER OK. FLAME SENSOR DIRTY. IGNITOR OK. LIMITS AND SWITCHES OPERATIONAL AT THIS TIME. MOTOR CONTROL WITHIN RANGE. DRAIN LINE FITTINGS ARE LEAKING. CUSTOMER WILL ADD CAP. GAS LINE IS NOT HARD PIPED WITH SEDIMENT TRAP. WASHED CONDENSER COIL. PRESSURES ARE LOW AND THERE MAY BE A RESTRICTION IN COIL. MOTOR CONTROL IS WITHIN RANGE AT THIS TIME. CONDENSER MOTOR IS LEAKING OIL. THIS MAY CAUSE MOTOR TO SEIZE. CONTACTOR OK. DISCONNECT IS ORIGINAL AND WASNT REPLACED WITH EQUIPMENT. UNIT OPERATIONAL UPON DEPARTURE.
Arrived on site to diagnose a non operational 1989 furnace. Upon arrival spoke with client as he stated he just had a Ac and coil installed by us previously and now is having issues with furnace and blower motor. Had client show me system as he was also trying to fix it himself since he is familiar with system. Client showed me what he was having issues with and he thought the door switch was not operating properly. Upon arrival cycled system with the door switch and system cycled properly over 15 time on and off with client. Advised him of condition of furnace and blower motor is leaking heavily oil and is heavily hammered with dirt build up. Blower wheel is heavily covered in dirt build up accumulating from the past years and is creating high stress and wear on motor. Advised possibility of Main circuit board can be faulty as well due the age as it was replaced already once in past. Found that furnace is on its own breaker switch but the breakers had a bar which was connected on mult
Arrived on site to perform spring tune up. Condenser located in side of house. Furnaces and evaporator coil located in back room of house. Client stated no issues as she codes not use the Ac much. Had her cycled cooling mode. Washed condenser inside and out. Unit dirty. Electrical components and components checked. Primary has some dark tone discoloration. Secondary motor control is good and in r age as it was replaced recently. Fan has slight oil on shaft. Amp drawls are ok. Compressor is having high start up amps. Recommend a compressor booster kit to help reduce high amp drawls. Run amp is pulling 10 amps. No data plate so unable to verify r are of amp drawls. Refrigerant pressure are good. Cycled system to ensure system operating. Inspected indoor unit. Washed out filter spas it was a it dirty. Checked blower assembly and is dirty. Wheel is dirty creating high stress on blower motor. Blower motor has been leaking oil as motor has a layer of oil and dirt building up over years. Bl
Upon arrival performed diagnostic on 2 year old Goodman. Found secondary motor control to be out of range. Replaced under manufacture warranty, labor charged. System is operational upon departure. Please email client form for esa monthly charge.
Work performed 1. Replaced secondary motor control with new one to get compressor operational 2. Replaced thermal expansion valve and clear refrigerant lines with nitrogen and pull a tight vacuum To ensure that all contaminants and possible restrictions are depleted from system. Upon departure system is fully operational and cooling with an 8° sub