Jorge had a great attitude, was informative, and performed excellent work.
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Madison is very knowledgeable.He gave us different options on the thermostat that you have including the price and services that you offer.Great performance.
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My air conditioner was not working and Madison was able to fix it, saving me money by not having to replace it just yet. There was no pressure sales and he finished the work quickly
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Jorge was like a teacher in the classroom explaining our system and parts recommended. I appreciated his time and the thorough nature of the diagnostic.
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My service technician, Daniel did a great job performing my A/C maintenance today. He really explained everything that he did. Outstanding job! Thank you!!
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I love cooler solutions. And I am a super fan of Jorge. I’ve had the best experience from getting a new system installed from the sales person that came out and now to the person who is helping maintain the quality of the work. I 1000% recommend cooler solutions and I have.
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Overall Experience
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Overall Experience
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Great Customer Service, Very knowledgeable, and Very caring, explained everything in detail all that we needed to know, upgraded our fan motor which was a little pricey but quality was much better then the one i had in there, but it also included the maintenance program, so all in all it was a good deal.
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Founds two shorts on the low voltage circuit between the outdoor unit and the thermostat. These were both caused by mice. Removed the damaged areas and spliced new connections. Tested system on both cooling and heating. System is operational again.
Upon arrival thermostat looks normal. This system is a Trane heat pump Found a popped low voltage fuse on the air handler. There was previous short issues at this house, I cleaned up the wire nuts and tape on some of the connections, replaced fuse. Transformer is not exceeding voltage outdoor contractor is getting 24v ok. System was cycled heat to cooling 4 times with no issue. System is operational.
Arrived on site to perform maintenance on 2010 Carrier unit. Cycled system for cooling. Checked indoor unit electrical and system components. Temperature split is within range. Motor is in good condition and secondary motor control within Range. Condensation lines do not have a condensation safety switch, highly recommend adding one to line from drain pan. Checked outdoor unit electrical and system components. Amp draws for condenser fan motor are above allowed range. Compressor amp draws in good range. Secondary motor controls are within range. Pulled condenser fan motor off and thoroughly washed out condenser coil inside and out. Cleared all drain ports as well. Went over findings and recommendations with homeowner. He is fully aware of the condition of the system and any concerns associated with it. Wants to hold off on any repairs, signed up on maintenance program. Cycled system, system is fully operational upon departure.
Performed AC maintenance on 9 year old Goodman equipment. Replaced 1 inch filter. Cycled system for cooling. Checked indoor unit electrical and system components. Temperature split within range. Checked outdoor system electrical and components. Amp draws for compressor and condenser fan motor are within range. Primary motor control is severely burnt and pitted, most likely caused by hard starts on compressor. Secondary motor control has fallen out of range for compressor terminal. Pulled condenser fan motor off and thoroughly washed out condenser coil inside and out. Went over findings and recommendations. Due to summer basically being over, wants to put off repairs for now. Cycled system, system is operational upon departure.
Tech arrived on site. Found battery capacitor had failed. Replaced capacitor. Tested cooling operation. Found the condenser fan motor to be amping at max. Indicating it will fail soon. Recommend replacing the fan motor soon. Refrigerant charge is good. 1 year parts/ labor warranty on the capacitor.
Returned to replace motor. Changed with OEM motor. Cycled System, system is fully operational upon departure.
Performed AC Diagnostic on 1985 unit. Upon arrival client stated that the system has been working fine but has recently changed out the capacitor with a bigger sized cap and now the system is acting intermittent and only blowing hot air certain times of the day. During the diagnostic I found multiple points of concern that were addressed with the homeowner. 1985 unit- 1. Client recently replaced dual secondary motor control with an oversized MFD cap. This was causing the compressor to run at higher amps due to it not giving it the proper rating. Once the compressor is running at higher amps just put it at a higher risk of locking out or overheating. 2. Starter is significantly burnt and pitted on contact points due to compressor using high amps overtime 3. Condenser fan motor is heavily rusted out and over amping 4. Compressor is pulling higher amps than what it is designed for due to the deal secondary motor control being undersized and compressor having wear and tear from over the y
Performed diagnostic on 2012 Goodman system. Homeowner states the he was running his system and smelled a burning smell coming from his vents. He shut the system off and has not tried running it since. Opened up furnace and blower compartment. Filter that was inside the cabinet was dirty and wet, meaning water is making its way into the blower compartment and could be causing a electrical short. Poured water into condensation line and found it to be clogged and is backing up water into system, causing it to overflow into the unit. Performed cut and clear and cleared drain thoroughly. Poured water to test drain line and is completely cleared. Tried cycling system on and indoor blower motor immediately started to smoke up. Blower motor is shorted out, needs to be replaced. Went over findings and recommendations with homeowner. Wants to replace with OEM MOTOR. Ordered motor from Goodman Branch in Corona. Need to return for repair of motor.
Tech arrived on site. Client had the following issues. - supply duct in chase had been damaged and wanted to replace it. - temperature difference between upstairs and downstairs is high. - airflow in master bedroom was poor. Found duct in attic to have fallen apart. Found compressor over amping. Evaporator coil is restricted. Return for unit is undersized. Addition return needs to be installed. Made quotes for client and went over repair vs replacement options. Clients declined repairs at this time. Unit is operational upon departure.
Arrived on site to diagnose no cooling 2008 upstairs unit. Client stated recently unit stopped cooling and called us out. Upon arrival client stated upstairs was not cooling. Inspected unit and found secondary was dead and bad. during inspecting unit and found we on control was bad and replaced and unit turned on. client came out stated downstairs was feeling like it was blowing warm air and inspected electrical and found secondary motor control had blown up and wires and connections came off connections. Replaced secondary control on downstairs unit and found unit would still not turn on and trip breaker to down stairs. Checked terminals on compressor and found compressor had gotten grounded out. Removed Compressor connections from circuit and breaker stopped tripping. Advised downstairs compressor in indeed is grounded. Upstairs unit is operational with secondary motor control replaced. Advised client of findings and repairs needed. Stated to client tomorrow we would have to see if
Tech arrived on site. Found the thermostat to be slightly off the base. Pushed it in and the unit began to cool. But the thermostat wouldn’t stay on the base. Clients decided to install a new easy reader thermostat. 1 year parts labor warranty on thermostat. Tested heating and cooling operations. Unit is cooling upon departure.
Summer AC Maintenances Performed Upon arrival systems are working and operational. I began my maintenance at the outdoor condenser by breaking it down and cleaning with water and coil solution, removing dirt and debris. I inspected electrical components for wear and tight connections. I checked refrigerant pressures and charge. I tested system amperages. I then proceeded to the indoor furnace units. I measured temperature splits. I checked condensates for proper drainage and safety. Inspected electrical to ensure tight connections and monitor wear. Inspected blower compartment for dust and dirt as well as proper balance. Upon inspection of both outdoor units I found both the condenser fan motors to be leaking heavy oil and have shaft play, as well as they are coming close to over amping, upon inspection of the indoor furnace units, I found the blower wheels to be heavily laden with dirt and dust. Recommend motors for outdoor units be replaced and blower wheels be pulled and cleaned.
Performed diagnostic. Tenants states that system is not cooling later in the afternoon. Upon diagnostic found that unit was extremely restricted on airflow causing it not to work properly. Return register had a piece of furniture pressed up directly against it, and there was a filter inside that register that had not been changed out in years and was causing an even bigger restriction. Removed filter from inside register and also pulled furniture away from Register. Airflow on unit increased dramatically and system is cooling correctly. Thoroughly went over system and pointed other concerns out to homeowner over the phone. Homeowner wants to hold off on any repairs for now. System is operational upon departure but concerns with unit can cause issues in the near future.
Performed AC maintenance on a Goodman unit. Upon arrival customer lets me know the system is having a hard time keeping up on hot days. History shows leak dye and refrigerant was added to the system. Confirmed a leak using UV scan, leak is in the evaporator coil and is not repairable. System is cooling at the moment. Indoor amp draws are ok. Condensate lines are clear but has no safety switch. Duct runs are ok. Attic only has blown in foam insulation on the roof but none on the floor of the attic space. This situation can cause loss of cooling and hating in the attic. Outdoor unit was dirty and chemically washed. Refrigerant levels are low. Starter is burnt up and needs replacement. Battery cap is in range. Compressor start and run amperages are ok at this time. Customer wants to explore options to solve there cooling problems. Darren joined this visit to go over a solution. System was running at end of appointment.
