Personable, knowledgeable and felt comfortable with the customer service.
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I would definitely recommend Cool Air Solutions to anyone. Their team is professional, calls to confirm appointments, alerts you when they’re on their way, and provide quality service. Jorge is an excellent technician. He is personable and goes above and beyond in answering any questions I have and explains service recommendations thoroughly.
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Jorge had a great attitude, was informative, and performed excellent work.
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Madison is very knowledgeable.He gave us different options on the thermostat that you have including the price and services that you offer.Great performance.
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My air conditioner was not working and Madison was able to fix it, saving me money by not having to replace it just yet. There was no pressure sales and he finished the work quickly
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Jorge was like a teacher in the classroom explaining our system and parts recommended. I appreciated his time and the thorough nature of the diagnostic.
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My service technician, Daniel did a great job performing my A/C maintenance today. He really explained everything that he did. Outstanding job! Thank you!!
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I love cooler solutions. And I am a super fan of Jorge. I’ve had the best experience from getting a new system installed from the sales person that came out and now to the person who is helping maintain the quality of the work. I 1000% recommend cooler solutions and I have.
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Great Customer Service, Very knowledgeable, and Very caring, explained everything in detail all that we needed to know, upgraded our fan motor which was a little pricey but quality was much better then the one i had in there, but it also included the maintenance program, so all in all it was a good deal.
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Asked Madison if everything put back together, he said yes. I checked evaporater and lid was not screwed on and one side was bent up and not fixed. I found the tray under the evaporator very clean with no oil.? The picture he showed me was not my evaporator. So what a waste of money and trying to get to the bottom of my problem. Madison was polite but I’m not convinced he got to the bottom of my problem
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System totals out to $10,379 - Client is only liable for payment of $7,379 as Tech Clean California Rebate will cover remaining $3,000 balance.
Arrived on site and performed AC maintenance on four-year-old system. Inspected indoor unit in attic did see signs of water leakage inspected condensate line for proper flow and make sure it was clear of debris and did not have any cracks system does have drain pan and float switch. Determined water was not from HVAC unit. Customer is aware. Inspected electrical components and tightened. Changed filter. Cleaned outdoor condenser coils and remove debris from bottom of unit. Tested capacitor it is within range. Inspected contactor and measures amp on fan. System is cooling in operational upon departure.
We will collect 5000 on Tuesday and the balance of 12902 will be paid by financing
Customer said that the 2 rooms in the front, upstairs rooms are hot. I adjusted the airflow for cooling and fan only. Also i set the damper to only close 80% to those rooms and recommended to run the fan on every time the customer is in those rooms
Customer reports the fan is not running but system has been on the whole time since repair. I found the thermostat to be on “fan on†mode. Switched to auto and gave cusotmer brief overview of thermostat controls.
Performed service on a 22 year old comfort maker system. Customer reports system blowing warm air. Customer reports past company’s said system was low. The outdoor system was not operational on call for cool. I found the breaker to be tripped. I verified the system to be ok on charge. The start amps are way above amps at 160. Run amps are very high as well. Indoor system was reported to have capacitor a replaced. It was replaced but with an incorrect size. The original capacitor was also found to be ok. Customer was briefed on the poor condition of the system. A maintenance program was setup today. Outdoor unit was washed.
Upon arrival, started ac tune up. Filter and condenser are extremely dirty. Replaced filter with customer supplied filter. Cleaned outdoor coil. Flushed out drain lines and cleaned out electrical. Client said kids room are always hot. Explored zoning options and ductwork replacement. Unit is operational upon departure.
Customer reported system not cooling as it should. Found indoor blower not turning on during cool call. Outdoor unit is working as it should however amperage is high. Relay that was recently replaced is chattering, this is a result of weak transformer and outdoor contactor. Refrigerant levels are low. Wife was briefed on the condition. She is contacting her home warranty to resolve this issue.
Tested furnace for operation, diagnosed defective gas valve
Performed AC maintenance. Checked temperature split at 20°. Checked filters and changed customer provided. Inspected ducting. Checked and tightened electrical components. Inspected green pan and condenser coil system has float switch for protection. System is cooling and operational plan departure. Installed outdoor surge protection on unit.
Installed txv and filter drier. System was pressure tested and cycled before end of appointment. Financed with service finance loan #3379316. Service finance was having issues and was not letting him sign documents, we tried several times. Following up later to see if it will send it through.
System totals out to $10,002 - Client is only liable for payment of $7,002 as Tech Clean California Rebate will cover remaining $3,000 balance.
Performed service on a 8 year old Goodman system. System is unresponsive at a cooling call. Low pressure switch is activated due to the system being close to flat on charge. Leak detection found a leak inside the coil on the outdoor unit. Scheduled a equipment specialist to go over options with the customers on Monday. System is not operational at end of appointment.
Performed service on a 2017 Trane condenser. Condenser is tripping off within seconds. Standing pressure is 30 and 298. System is restricted. Returning to install txv and filter drier. System is non operational at end of appointment.